Anime Emporium Reviews 

168
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and variety of products, often finding exactly what they wanted. Many highlight the secure and thorough packaging, ensuring items arrive safely and in perfect condition. Reviewers frequently commend the fast dispatch and delivery, with many receiving orders quickly and promptly. However, some customers experienced significant delays with their orders, sometimes waiting months for items or pre-orders. A few people also noted instances of delivery mistakes or incomplete orders, leading to items not being received.

What people talk about most

Product

Reviewers mention positive feedback about product, consistently praising items for being exactly as described... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Quality

Reviewers highlight positive aspects of quality, consistently reporting that items arrive in excellent... See more

Order

People report ambiguous experiences with order, with some customers expressing frustration over delayed or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There was a delivery mistake which led to my package being returned to sender &i was panicking. I sent multiple emails and David responded quickly assuring me that he will resend it out for me. Th... See more

Rated 5 out of 5 stars

They are always helpful if I have questions about my order and everything is packaged very well. They also have the best prices I've seen for the items I've bought from them(figurines, badges, acrylic... See more

Rated 5 out of 5 stars

Anime emporium are brilliant and go out of their way to do a great job. Well package, shipped and delivered quickly. Never had an issue with buying from them, would definitely recommend to others t... See more

Rated 5 out of 5 stars

First time I've ordered from Anime Emporium, and I'm really impressed. The little racer Miku noodle stopper figure is stunning, and delivery was super fast. I'll definitely be using you guys again!


Company details

  1. #110 of 137 best companies in Collectibles Shop
  2. #4 of 6 best companies in Anime club
  3. #19 of 23 best companies in Figurine shop
  4. #78 of 109 best companies in Toy shop

Written by the company

Welcome To Anime Emporium ‎‎ ‎‎ ‎‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎‎‎‎‎‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎Here At Anime Emporium We Pride Ourselves At Selling Anime Merch At Low Low Prices ‎ ‎‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎Our Goal Is To Make All Anime Merch Affordable for Everyone At Every Price Point


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

168 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(168)

59 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

Amazing service, box was in perfect condition, the figure was packed amazingly aswell.

20 June 2025
Rated 5 out of 5 stars

Overall great

The webpage is easy to use and understand making buying things easy. After some personal confusion with pre orders and shipping dates i emailed for help and was met with nice staff who explained things to me well and reassured me in my purchase letting me know what to expect

5 June 2025
Rated 5 out of 5 stars

I’d been searching for the Possessed…

I’d been searching for the Possessed Lamb plushie for my son but everywhere was out of stock. I signed up to be informed when an item came into stock and as soon as I got the in stock email from Anime Emporium I ordered the plushie, and it arrived literally 3 days later. I was amazed it was so fast, and my son was overjoyed to receive it in time for his 13th birthday.

3 June 2025
Rated 5 out of 5 stars

the go-to place for anime figures

the go-to place for anime figures

ordered a figurine from these kind folk, more than happy to keep you up-to-date with delivery, actually comes well protected & properly packaged, no damages, all around a brilliant service.

2 June 2025
Rated 5 out of 5 stars

Five *

There was some delays in dispatch because of when I ordered, but that's my fault. Whenever I contacted the site, they were extremely helpful. The parcel arrived well wrapped and protected I've ever seen.

12 May 2025
Rated 5 out of 5 stars

perfect!

my figure was dispatched and arrived very quickly, it was perfectly wrapped and exactly as described. i can’t fault anime emporium and i’ll definitely be ordering again :)

12 May 2025
Rated 5 out of 5 stars

Great

The plush is very good quality and it arrived very fast!

29 April 2025
Rated 5 out of 5 stars

Recieved the wrong item

Recieved the wrong item, and when trying to get in touch to resolve the issue I heard nothing back.

Edit: Just recieved a response and it seems like there were delays on their end for good reason. They are workin on resolving the issue and getting me the correct item. I'm amending my review as they are being very helpful.

27 March 2025
Rated 5 out of 5 stars

Brilliant service

Brilliant service. Products are sold at a great price compared to other sites and are packaged excellently. Purchase from here a lot and haven’t had any issues at all.

27 March 2025
Rated 4 out of 5 stars

Good

Good value figures with free delivery and well packaged.

10 March 2025
Rated 4 out of 5 stars

Hey happy, just a bit dirty

So excited to receive my Caitlyn Funko, she was well packaged. However when I got her out of her box she had some dirt on her chin and hat. Probably the manufacturers fault to be fair. Otherwise very good

4 March 2025

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