Repeat customer—absolutely flawless!I have now purchased beautiful earrings from Annabel Jewellery twice, and they never disappoint. The pieces themselves are stunning and crafted so well. I also have... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was exactly what I was looking for. Easy to navigate for purchase. Good delivery timescale. The items were in nice presentation box
Company replied
Got 2 adjustable rings and I am delighted with them. Quality products. Speedy delivery. First class company to buy from. Will definitely be a returning customer.
Company replied
I purchased a pair of emerald earrings from Annabel Jewellery as a 40th birthday gift for a family member, and they were absolutely stunning. The earrings were beautifully handmade with incredible... See more
Company replied
Company details
- #228 of 285 best companies in Jewellery shop
Written by the company
Annabel Jewellery is a UK-based jewellery brand renowned for creating timeless, meaningful pieces that celebrate life’s most precious moments. Specialising in high-quality, sterling silver jewellery, Annabel Jewellery offers a wide range of personalised gifts, from elegant necklaces and bracelets to rings and earrings. With a commitment to exceptional craftsmanship and customer service, each piece is designed to evoke emotion and be cherished for years to come. Whether it's for a milestone celebration, a heartfelt gift, or a personal treat, Annabel Jewellery’s collection brings sentiment and style together in perfect harmony.
Contact info
United Kingdom
- annabeljewellery.com
4.5
Excellent
70 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful item
Beautiful item, gorgeous packaging and a great service. Would definitely recommend.
23 February 2026
Reply from Annabel Jewellery
Thank you so much for taking the time to leave us a review xx
Chain very difficult to fasten clip…
Chain very difficult to fasten clip tiny earring very hard close
27 February 2026
Reply from Annabel Jewellery
So sorry to hear you weren't satisfied with your order. I can see that you ordered our bestselling pearl huggie hoops and pearl necklace.
The diameter of the 10mm pearl is written in the product description for your reference. Sorry to hear you find the fastenings tricky, we will certainly take that on board for future designs.
Please feel free to reach out to our customer service team and we would be more than happy to assist you to ensure a positive outcome. Kind regards, The Annabel Jewellery Team
Ordered a ladies adjustable finger…NON adjstable !
Ordered a ladies adjustable finger ring. Not adjustable in any way shape or form without causing anticipted damage.
No returns note ( proclaimed small company ) no instructions what so ever.
Had to chase this owner all the way for e mail responses - not forthcoming
Had to chase the refund a day after the item was received a m. the day before.
Totally unprofessional.
Would not recommed in any way.
Bitterly disappointed.
Do not use this Company.
Just hard work !!
4 February 2026
Unprompted review
Reply from Annabel Jewellery
Thank you for sharing your feedback.
We’re genuinely sorry to hear that your experience felt frustrating. We always aim to provide clear product information and supportive service to every customer.
The ring you purchased is adjustable, as noted in the product description, and is designed to gently expand or tighten for a comfortable fit. If there was any difficulty adjusting it, we would have been more than happy to guide you through the process.
Regarding returns, as a small independent jewellery brand, we currently aren’t able to offer free returns. While we would truly love to provide that option, the costs can be significant for small businesses like ours. Our return policy is clearly outlined on our website so customers can make informed decisions before purchasing.
We always strive to communicate respectfully and resolve concerns fairly, and we remain open to assisting further within our store policies.
Many thanks
The Annabel Jewellery Team
Pretty jewelery with prompt delivery…
Pretty jewelery with prompt delivery and communication.
6 February 2026
Lovely product and looks like it…
Lovely product and looks like it should. Delivery was prompt
5 February 2026
Bought as a gift
Bought as a gift. Parcel was very well packaged and presented beautifully. Items themselves are very good quality and value for money.
27 January 2026
This was a present for my daughter
This was a present for my daughter. She loved the jewellery. Lovely packaging .
8 January 2026
Good product.
Good, well-made product at a very good price. Nicely packed with prompt delivery.
5 January 2026
It was a gift for a special friend
It was a gift for a special friend, they loved it.
25 November 2025
Good and beautiful jewellery
Good and beautiful jewellery. Real efficient on the delivery
Only one issue, the package had the wrong message.
18 November 2025
The perfect gift
I bought the earrings as a gift and was delighted when they arrived so quickly. The box is lovely too and displays them really well. I know my friend will love them. I feel they can be worn daily or on a special occasion.
6 November 2025
Nice company to deal with
I needed to make a return to the company. They were very good about it and kept in excellent communication throughout the process and issued a speedy refund.
14 October 2025
The jewellery is lovely and very…
The jewellery is lovely and very reasonably priced. The packaging was beautiful. The delivery was free but not tracked. I got to the door just as the postman was leaving my package outside the back door with over £100 worth of jewellery inside!
17 October 2025
Bought it for my grandaughters …
Bought it for my grandaughters birthday and she loved it
29 September 2025
Beautiful jewellery competitively…
Beautiful jewellery competitively priced and very easy to order. Lovely touch with a personal message from Annabel too
29 September 2025
Reply from Annabel Jewellery
Ah thank you so much for taking the time to leave us your lovely review.
Fast efficient service
Fast efficient service, sorted a problem for me & my daughter was thrilled with her beautiful necklace.
I will definitely be recommending
Annabel Jewellery to all my friends!
15 September 2025
Reply from Annabel Jewellery
Thank you so much for your lovely review, we really appreciate it and very happy your daughter loved her necklace
Excellent service
Beautiful bangle bought for a work colleague's leaving gift. Great quality, dispatched very quickly, packaged beautifully. Quick and helpful response from the company when I had a query.
13 August 2025
I absolutely love this necklace
I absolutely love this necklace! I purchased it to wear to a wedding, and the quality is immediately apparent — it shines beautifully when worn. I was also blown away by the elegant packaging, which makes it feel extra special and will look stunning on my dressing table.
15 August 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.