I bought a dress from them back in early May. I’ve sent them 3 emails since then, tried calling the number they have listed up on their website, and even tried texting and calling their WhatsApp numbe... See more
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See what reviewers are saying
Good communication Order came really fast Garment was in beautiful condition We had been advised by company well to make sure to drop one size according to body measurements as product used stret... See more
Company replied
This company is the sister company to ALAMOUR THE LABEL SO PLEASE BE CAREFUL both these companies are disgraceful the way they treat their customer. ******BUYER BEWARE******** I would say I h... See more
Company replied
DO NOT BUY FROM HERE. I ordered a dress two months ago, and it still hasn't arrived, even though it should have a long time ago. I have tried e-mailing them several times, but they haven't even replie... See more
Company details
Information provided by various external sources
Prom, Formal & Bridal Label designed in Australia. Ships worldwide. Tag us to be featured #ANLUXE See real customer photos on our customer instagram page https://www.instagram.com/anluxebabes/
Contact info
Brisbane, Australia
- +61 7 3392 4246
- info@anofficial.com
- anofficial.com
2.7
Poor
287 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Pleasantly surprised
Pleasantly surprised that the dress actually looked like the picture. You see so many side by side comparisons of things people order online being so different when they arrive. My daughter is thrilled with the look and fit.
12 March 2020
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved the experience with us.
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
Happy with my purchase
Shipped surprisingly fast. I live in the US and got here way faster than expected. Got shipping updates as well.
12 March 2020
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved the experience with us.
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
This dress is beautiful,I will take…
This dress is beautiful,I will take pictures and tagged you in it when I wear it.
10 March 2020
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved your Janice Gown.
https://anofficial.com/products/a-n-luxe-janice-sequins-gown-white
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved the experience with us.
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
Amazing!
Not only is the quality of the dress amazing, but their customer service is great too! They keep you updated on your order confirmation, shipping, and delivery along with the messages you receive from DHL. Overall, great experience!
10 March 2020
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved your Kora Gown.
https://anofficial.com/products/a-n-luxe-kora-sequin-gown-black
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
Custom Dream Gown
My custom gown came in earlier than anticipated. I was emailing the representatives back and forth regarding the neckline style I wanted, and changed my mind twice. However, despite the changes, they were able to happily accommodate and created my dream gown. Highly recommend them for their amazing service!
10 March 2020
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved the experience with us.
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved the experience with us.
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
Beautiful
Beautiful! Exceeded my expectations. High quality and completely gorgeous
9 March 2020
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved your Danica Gown
https://anofficial.com/products/a-n-luxe-danica-sequin-gown-emerald
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
Quick shipping
The dress came really fast which I did not expect. The packaging was kind of annoying to open and I wish the dress came in a garment bag rather than a giant Ziploc one. Overall, the dress fit nice, it was stretchy, and had a soft lining to it.
9 March 2020
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved the experience with us.
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
The dress fits perfectly
The dress fits perfectly. True to size. Got the dress a little sooner than expected which was great. The shipping was amazing also. Definitely would shop here again
4 March 2020
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved your Chiara Gown
https://anofficial.com/products/a-n-luxe-chiara-gown-sky-blue
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
Would have been helpful to have been…
Bought for my daughters prom. Would have been helpful to have been made aware of the import tax. Apart from that very good And she’s over the moon with the dress.
3 March 2020
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved your Danica Gown
https://anofficial.com/products/a-n-luxe-danica-sequin-gown-emerald
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
Vanessa dress
The dress is beautiful and exactly like the picture. Just wish I could have ordered with custom measurements.
3 March 2020
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved your Vanessa Gown
https://anofficial.com/products/a-n-luxe-vanessa-satin-gown-mauve
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
Most beautiful dress I’ve ever seen and…
Most beautiful dress I’ve ever seen and made really well!
2 March 2020
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved your custom gown!
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
Gorgeous dress shipped to US fast
We received a gorgeous dress - just as pictured, delivered to our front door in Chestertown, Maryland, USA in just under one week of placing the order. We utilized the sizing guide and are happy to say that our seamstress bill will be minimal. I have already recommended the site to a bride in my family who is looking for a boho bridal dress.
Thank you for sending all the way here!
2 March 2020
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved the experience with us.
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
Shipment was fast & the dress is…
Shipment was fast & the dress is gorgeous! Used the size chart & it was spot on! Would definitely recommend the website to others!!
18 February 2020
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved the Layali Lace Gown https://anofficial.com/products/layali-lace-gown-red-1?_pos=3&_sid=a977ef064&_ss=r
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
Not 100% sold
Bought this dress as my reception wedding dress so I was initially excited to receive it try it on. When I first tried it on I immediately knew I would need alterations because it didn't for properly even though I ordered my correct size. I then took it to a seamstress and they instantly started pulling and pinning things In place to fit my body and my liking. The zipper was curved in the back and couldn't be changed. The top straps and bust was crooked and off centered. 30 minutes and $200 later I felt leaving as though I should've just purchased a new gown. I'm a little disappointed but happy I only paid $89 as it was on sale. Hopefully when I have my next try on, it fits how I like and I can say im proud to wear the gown on my wedding day.
12 February 2020
Unprompted review
Reply from A&N Luxe Label
Hi Shawna,
Thank you for your feedback.
We will be taking this on board for future production purposes . We wish you had brought this to our attention at the time so we could have attempted to rectified the issues. However we are thankful for your feedback and are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
Amazing!!!!
Amazing, I got a black dress for my wedding gown and I couldn’t be more happier with the turnout of it. Great staff, fast delivery. Would highly recommended!!!!
❤️
11 February 2020
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved the experience with us.
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
Best choice for my wedding dress
I bought my wedding dress from A&N Luxe Janice Sequins Gown.It was absolutely stunning and it was worth the money!
3 February 2020
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved the Janice Gown https://anofficial.com/products/a-n-luxe-janice-sequins-gown-white?_pos=1&_sid=7495d7433&_ss=r
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
Show stopping gown with the most…
Show stopping gown with the most beautiful train! Great quality and fit. I received so many compliments the entire night.
29 January 2020
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved the Serena Gown https://anofficial.com/products/a-n-luxe-serena-sequin-gown-black
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
Most amazing dress ever!
Most amazing dress ever!! Fantastic quality!! Stood out in a crowd and got so many compliments! So glad I purchased from A&N luxe label, thanks so much xx
28 January 2020
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are happy to hear you had a great experience with us.
We are excited to see you in another A&N Luxe Gown ❤️
Kind regards,
Customer Care
A&N Luxe Label
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