I bought a dress from them back in early May. I’ve sent them 3 emails since then, tried calling the number they have listed up on their website, and even tried texting and calling their WhatsApp numbe... See more
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See what reviewers are saying
Good communication Order came really fast Garment was in beautiful condition We had been advised by company well to make sure to drop one size according to body measurements as product used stret... See more
Company replied
This company is the sister company to ALAMOUR THE LABEL SO PLEASE BE CAREFUL both these companies are disgraceful the way they treat their customer. ******BUYER BEWARE******** I would say I h... See more
Company replied
DO NOT BUY FROM HERE. I ordered a dress two months ago, and it still hasn't arrived, even though it should have a long time ago. I have tried e-mailing them several times, but they haven't even replie... See more
Company details
Information provided by various external sources
Prom, Formal & Bridal Label designed in Australia. Ships worldwide. Tag us to be featured #ANLUXE See real customer photos on our customer instagram page https://www.instagram.com/anluxebabes/
Contact info
Brisbane, Australia
- +61 7 3392 4246
- info@anofficial.com
- anofficial.com
2.7
Poor
287 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent service and quality
My order was quickly processed and delivered. I am very pleased with the accurate description and quality of the garment. There was a slight defect in the stitching of the bustier top, but it is something that can be fixed by a tailor.
6 May 2021
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved your Dinara Set;
https://anofficial.com/products/dinara-set
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
I had an amazing time with A&N Luxe
I had an amazing time with A&N Luxe! They were extremely helpful & they helped me create my custom dream dress. The dress quality is AMAZING, the dress is the most beautiful thing I’ve seen. Customer service was beyond helpful. Will definitely be ordering from here again in the future.
15 April 2021
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved your Custom Kora Gown;
https://anofficial.com/products/a-n-luxe-kora-sequin-gown-black?_pos=4&_sid=ec5a0337d&_ss=r
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved the experience with us.
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Labe
Absolutely loved it!!!
Dress came about a two weeks early and was in perfect condition. Looked exactly like the photo and was exactly what I wanted. We’re able to customise to what I wanted with no drama. Definitely recommend.
7 April 2021
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved your Custom Ramona Gown;
https://anofficial.com/products/ramona-navy
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
Beautiful work of Art⭐️
The process was perfect from the moment I placed my order, To the day of delivery.The dress arrived one early, My daughter was super and couldn’t wait to try it on.
This Gorgeous beautiful made work of art fit my daughter like glove .She can not wait for her prom
2 April 2021
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved the experience with us.
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Labe
The quality is outstanding!
The dress came a month earlier than expected with was amazing! It's a bit too big, I wish the dresses were more customisable.
The company answers very quickly on Instagram and Whatsapp which is a huge advantage. I highly recommend their products!
17 March 2021
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved the experience with us.
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Labe
I am extremely happy with the service…
I am extremely happy with the service of this company. My daughters ball dress is amazing and fits perfectly.
The ordering process was so easy and this company respond to any queries immediately.
The delivery was quicker than expected.
I would not hesitate to recommend this company to anyone.
Great service
16 March 2021
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved your Custom Kalila Gown;
https://anofficial.com/products/kalila-sequin-gown-burgundy
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
My gown is amazing!!
My gown is amazing!!! These guys are the bomb!! I’d highly recommend them and will be buying my dressses from here moving forward 😊
14 March 2021
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved the experience with us.
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Labe
My dress was so beautiful
My dress was so beautiful ! I got it quick and received so many compliments on it. Fit was perfect
9 March 2021
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved your Orlena Gown;
https://anofficial.com/products/ornella-gown-golden-rust
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
Very happy :)
I was very satisfied with my dress. It fit well and looked lovely. However, I did have to get the train altered slightly as it suited a more bridal design train. Other than that it was perfect.
1 March 2021
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved your Janice Gown;
https://anofficial.com/products/a-n-luxe-janice-sequins-gown-white
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved the experience with us.
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Labe
SUCH AN INCREDIBLE BRAND- very…
SUCH AN INCREDIBLE BRAND- very professional and the dress arrived on time 🥰the dress will make you feel so happy and if you have questions the staff are incredibly sweet and helpful!!
4 February 2021
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved your Ariya Gown;
https://anofficial.com/products/a-n-luxe-ariya-sequin-gown-rose-gold
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
High recommend this website
My dress came a month before the estimated date that is was supposed to arrive. The quality of my dress is phenomenal, is exactly the same as the photo. Their costumer service was also amazing though answering all my questions that I sent them very quickly and informative. I highly recommend buying from this brand because my whole experience was fantastic.
3 February 2021
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved your Rosalie Beaded Gown;
https://anofficial.com/products/rosalie-beaded-gown-burgundy
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
Ordered a dress for my daughter's ball…
Ordered a dress for my daughter's ball it was beautiful, well made but the colour was different to the picture, returned it got a credit, the whole process was very easy. Used my credit to purchase another dress which was perfect. Would definitely recommend A&N Luxe and would definitely use them again, they were quick, helpful and dresses are well made. Thanks guys
3 February 2021
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved your Janice Gown;
https://anofficial.com/products/a-n-luxe-janice-sequins-gown-white
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
I couldn’t be more pleased with my…
I couldn’t be more pleased with my dress! It fit perfectly. It came two weeks early! Great quality! Love love love
3 February 2021
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved your Yolanda Gown;
https://anofficial.com/products/yolanda-beaded-tulle-gown-silver
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
Good. Be Careful with sizing on stretchy material
Good communication
Order came really fast
Garment was in beautiful condition
We had been advised by company well to make sure to drop one size according to body measurements as product used stretching sequin material. Even though we dropped one size, once we received product I think we could have even dropped one more size as it just sits on body and isn’t hugging body, so maybe need one size smaller again even.
Garment was stunning and made well.
30 January 2021
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved the experience with us.
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Labe
Gown is just like the images
Gown is just like the images. Great customer service as well. Response rate was amazing.
27 January 2021
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved the experience with us.
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Labe
Dress was stunning and exceeded my…
Dress was stunning and exceeded my expectations and fit was spot on. Delivery was a couple of days earlier than expected and I would definitely recommend A&N.
12 January 2021
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved the experience with us.
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
The dress came so quickly and it is so…
The dress came so quickly and it is so beautiful. The attention to detail and quality is amazing. I can’t wait to wear it on my wedding day.
12 January 2021
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved the experience with us.
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
Overall Great!
shipping delayed, but once the dress got here it was awesome!
11 January 2021
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved your Coletea Gown;
https://anofficial.com/products/coletea-sequin-gown-deep-red
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
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