We used AnswerAide to build us an automation to welcome our new clients, and to follow up with them over the following ninety days. It checks in with the client to see if they have any questions and s... See more
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See what reviewers are saying
As a business that was transparent from the beginning in sharing why we chose Answer Aide over the last service provider we had, the communication has not improved and continues to be full of errors c... See more
Company replied
AnswerAide has done great answering phone calls for my lawn care business. They work well with our CRM and our clients have complimented their staff many times and never had a clue it wasn’t actually... See more
They have been able to assist our company with the influx of calls we received from our TV and radio ads. We try to provide them with plenty of notice before airing the ads; however, sometimes we sche... See more
Company details
- Telephone answering service
- BPO Company
- Business administration service
- Business-to-Business service
- Call Centre
About Answer Aide
Written by the company
AnswerAide provides quality customer service solutions and answering services 24/7. The services we offer help our clients stay at the top of their industries because of the excellent support their customers receive from us.
In addition to taking a traditional message, AnswerAide also collects and qualifies new leads, takes orders, dispatches emergency calls, provides technical support, places orders, collects donations, schedules appointments, and much more.
In addition to phone services, we also offer omnichannel services, including text messaging (SMS), email, website chat, Facebook messenger, and so forth. We provide custom solutions for each of our clients.
In addition to taking a traditional message, AnswerAide also collects and qualifies new leads, takes orders, dispatches emergency calls, provides technical support, places orders, collects donations, schedules appointments, and much more.
In addition to phone services, we also offer omnichannel services, including text messaging (SMS), email, website chat, Facebook messenger, and so forth. We provide custom solutions for each of our clients.
Contact info
701 Market Street, Suite 111, 32095, Saint Augustine, United States
- (866) 427-3500
- info@answeraide.com
- answeraide.com
3.7
Average
27 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dave is the man
Dave is the man, answers questions quick and knows SA inside and out.
11 September 2019
Unprompted review
Dave has been a life-saver for our…
Dave has been a life-saver for our company! The services have freed us up so we can tackle more projects and continue to grow.
11 September 2019
Unprompted review
They are awesome
They are awesome, and our customers don't even know we are using them.
23 March 2019
Unprompted review
Awesome service
Awesome service, very communicative, and very thorough in their work, highly recommend.
22 March 2019
Unprompted review
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