My last 3 cars have been from Anthony Betts Suziki garage in water end. Customer serice and after sales team are always courteous and helpful. Ifti has supported me over the past 10 years with advice... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Important to me having car picked up from my home address, and being brought back again. Being advised about essential repairs. Kept Informed through out during service and mot. Cannot fault this c... See more
Company replied
I bought a '24 S-Cross from this garage, couldn't recommend them enough. It was a smooth process, let me have a proper test drive and seemed to be very transparent about everything. They were even hon... See more
Company replied
Our buying experience was the easiest path I have ever experienced. No pressure sell just honest & efficient interactions with Ifti Khan. We bought an electric Corse E and the test drive experience wa... See more
Company replied
Company details
- #13 of 97 best companies in Car dealer
- #12 of 63 best companies in Vehicle Repair
- #6 of 43 best companies in Motor vehicle dealer
- #2 of 3 best companies in Suzuki dealer
- #7 of 57 best companies in Used car dealer
About Anthony Betts Motor Group
Written by the company
Established in 1999, we are main dealers for Suzuki in Hemel Hempstead. In addition we also stock around 100 RAC Approved Used Cars of all makes and models. We have become renowned for our SuperValue Used Cars dealing nationwide.
We believe our job is to provide you, our customer, with all the information you need to make a really well informed decision on all aspects of your vehicle - whether you are making a new car purchase, choosing a used car, applying for finance, arranging routine servicing or booking a MOT. We recognise that, as our customer, you are the most important aspect of our business and our success depends upon our ability to provide you with outstanding levels of lifetime care, as well as excellent value for money.
Our focus is on creating customer relationships through offering excellent value and great products. Retaining and building the customer experience through continued value and exceptional customer care, whilst throughout the relationship offering the personal interaction missing at many retail organisations.
href="https://www.anthonybetts.co.uk" style="box-sizing: border-box; color: rgb( 255, 255, 255); text-decoration: none; margin: 0px 10px 15px 0px; padding: 9px 25px 6px; cursor: pointer; outline: 0px; font-size: 15px; font-weight: 900; text-align: center; display: inline-block; letter-spacing: 0.5px; border: none; border-top-left-radius: 5px; border-top-right-radius: 5px; border-bottom-right-radius: 5px; border-bottom-left-radius: 5px; background: #013c88;" rel="nofollow noopener noreferrer">VISIT OUR WEBSITE
RAC Approved Dealership
All our Used Cars are prepared to the RAC 82 Point Approved Preparation Standard
As an RAC BuySure Dealer we were one of the first companies to meet the Chartered Trading Standards Institute's 'Used Car Code of Practice' ensuring that our customers enjoy a better quality of vehicle, prepared to an exacting standard with exceptional ongoing support. The RAC are the world’s oldest motoring organisation and have more patrols than any other motoring organisation and are often referred to as the 4th emergency service.
As an RAC Approved Dealer, we offer an extensive Customer Care package with every used vehicle purchased from us, giving you reassurance and peace of mind, this includes - 82 POINT VEHICLE CHECK, RAC WARRANTY, 12 MONTHS RAC BREAKDOWN COVER, HPI CAR DATA CHECK, 12 MONTHS RAC ACCIDENT CARE and MOT AND SERVICE.
FIND OUT MORE
Contact info
Leighton Buzzard Road, Water End, HP1 3BD, Hemel Hempstead, United Kingdom
- 01442 242841
- mail@anthonybetts.co.uk
- anthonybetts.co.uk
4.9
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful and friendly
Very helpful and friendly, no hard sell, just honest service which was much ay
11 December 2025
Reply from Anthony Betts Motor Group
Great to hear Mr Mcdowell. Many thanks for your business and the 5 star review, both are greatly appreciated. Enjoy your new car.
Car service and long term experience
Great company and service , really spot on ..never have anything but a stress free experience and the service team have great communication skills . They also offer solutions. Very customer focused.
3 December 2025
Reply from Anthony Betts Motor Group
Many thanks for your continued custom and the 5 star review Mr Church, both are greatly appreciated.
Reply from Anthony Betts Motor Group
Many thanks for your continued custom and the 5 star review Emma, both are greatly appreciated.
YOU ALWAYS DO GREAT AND HAVE DONE SO…
YOU ALWAYS DO GREAT AND HAVE DONE SO FOR MANY MANY YEARS AT LEAST 40
15 December 2025
Reply from Anthony Betts Motor Group
Many thanks for your continued custom and the 5 star review Mr Ellement, both are greatly appreciated.
My car was collected
My car was collected, serviced, valet performed, all in one day. Beautiful.
17 November 2025
Reply from Anthony Betts Motor Group
Many thanks for your custom and the 5 star review Stephen, both are greatly appreciated.
Good service and help.
3 December 2025
Reply from Anthony Betts Motor Group
Many thanks for your custom and the 5 star review Denise, both are greatly appreciated.
Best service centre around highly recommend
Great people ,really friendly and go out off there way to help got a big scratch out of my car where someone had keyed it ,can’t speak highly enough Thankyou
5 December 2025
Reply from Anthony Betts Motor Group
Many thanks for your custom and the 5 star review Steven, both are greatly appreciated.
Great garage
Great honest garage customer service is second to none
Highly recommend
16 December 2025
Reply from Anthony Betts Motor Group
Many thanks for your continued custom and the 5 star review Robin, both are greatly appreciated.
Great services
16 December 2025
Reply from Anthony Betts Motor Group
Many thanks for your custom and the 5 star review Mr Fergus, both are greatly appreciated.
First Service performed as I waited
The service was done promptly, within the predicted time frame, and completed on time. I was provided with details of the work covered by service and given advice on what is next.
4 December 2025
Reply from Anthony Betts Motor Group
Many thanks for your custom and the 5 star review Mr Navon, both are greatly appreciated.
The dealership is very helpful
The dealership is very helpful (Martin S is friendly and clear) and quality of servicing seems very good. A recall item also done in the service at no cost. MoT was done with no issues. Slightly annoying that the Suzuki warranty extension is done on years rather than mileage - if the mileage was low for the year, good parts are probably being changed unnecessarily early, adding extra cost. However, I guess this is down to Suzuki rather than the dealership.
28 November 2025
Reply from Anthony Betts Motor Group
Many thanks for your custom and the review, both are much appreciate. The service schedule is set by Suzuki and is done on mileage and time (whichever comes first) as items, such as oil, does deteriorate irrespective of mileage.
Very professional
Very professional
Prompt service
Efficient
Always happy with their service and totally recommend them
4 December 2025
Reply from Anthony Betts Motor Group
Many thanks for your continued custom and the 5 star review Miss Kiernan, both are greatly appreciated.
Andrew Hobson was perfect
Andrew Hobson was the perfect salesperson, very knowledgeable and helpful, he made buying my car so easy, explained everything and kept in touch until I picked my car up
16 December 2025
Reply from Anthony Betts Motor Group
Great to hear Pauline. Many thanks for your business and the 5 star review, both are greatly appreciated. Enjoy your new car.
Car Purchase Made Easy.
Very personable, helpful, thorough and knowledgeable salesperson (Andrew) who provided excellent customer service. Really appreciated his help with an unexpected procedural difficulty. Ten out of ten!
17 December 2025
Reply from Anthony Betts Motor Group
Great to hear Michael. Many thanks for your business and the 5 star review, both are greatly appreciated. Enjoy your new car.
Very good service.
Very good service.
If you go there I recommend asking for Andrew Hobbs.
He accommodated all our needs and made the process easy to understand.
Walked out with the car we wanted within an hour.
Whole family happy as Larry.
Perfect.
12 December 2025
Reply from Anthony Betts Motor Group
Great to hear Miss Guler. Many thanks for your custom and the 5 Star Review, both are greatly appreciated. Enjoy your new car.
Welcoming, friendly and informative
We dealt with Grant Forbes. He was welcoming, friendly and informative. He made the purchasing process a smooth painless process. Would thoroughly recommend.
6 December 2025
Reply from Anthony Betts Motor Group
Great to hear Sharon. Many thanks for your custom and the 5 Star Review, both are greatly appreciated. Enjoy your new car.
Very professional and helpful
Very professional and helpful, this people make things easy . Totally recommend!
12 December 2025
Reply from Anthony Betts Motor Group
Many thanks Linda for both your custom and the 5 Star Review. Both are greatly appreciated. Enjoy your new car.
Pleasant but appointment was early in…
Pleasant but appointment was early in day but service completed late afternoon. Apparently you like to have cars in early so you can then decide the order you'll deal with them. Little inconvenient for me on the day
24 November 2025
Reply from Anthony Betts Motor Group
Many thanks for your custom and the 5 Star Review Alan. Having the cars for a longer time allows us to plan the work around any additional work that cars may require. many thanks for your custom.
Really good transaction
First time online car purchase. Everything carefully explained by a very efficient friendly salesman, Ifti.
Delivery was great.
4 December 2025
Unprompted review
Reply from Anthony Betts Motor Group
Thats great to hear Kevin. Many thanks for both your business and the 5 Star Review, both are much appreciated. Enjoy your new car.
Excellent service
Excellent service - Always great advice and not pushy sales.
3 December 2025
Unprompted review
Reply from Anthony Betts Motor Group
Thats great to hear Zoe. Many thanks for both your continued custom and the 5 Star Review, both are much appreciated. Enjoy your new car.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.