Antonline.com Reviews 

611
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Ordered a laptop through Walmart.com and Antonline.com they used FedEx which delivered to the wrong house. Sent delivery photo of a porch that does not belong to me. Called to speak with customer se... See more

Rated 1 out of 5 stars

Ordered a MS Arc mouse from them on Amazon and returned it because the shipping took too long. I didn't even open the package. They charged a 100% restocking fee. I opened an A-Z claim, talked to a re... See more

Rated 4 out of 5 stars

The Series X bundle (Console-$500, Elite 2 CTRL-$180, Forza 7(2019)-$40, Microsoft WIRED headset$60, GPU 3 Month-$45) $825 price was based on individual items going for MSRP vs. current market markdow... See more

Rated 5 out of 5 stars

It’s been impossible to get a hold of a specific ASUS laptop since its launch months ago. Every major retailer has been persistently out-of-stock while others are marking up prices absurd amounts. Ca... See more

Company details

  1. Computer Accessories Shop

Written by the company

antonline is America’s premier online retailer of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from Microsoft, Sony, HP, Lenovo, MSI, Intel, AMD, and all of our industry’s leading manufacturers. Shop antonline first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories. Outrageously Good Value Every Day!


Contact info

2.1

Poor

TrustScore 2 out of 5

611 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.1

All reviews

(611)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unethical practice

I was given a discount on Microsoft for a Chromebook gaming laptop that I purchased and found out after I got it home that Microsoft is not compatible with chromeOS. They refused to give a refund and if I could give a 0 I would. The worse part is it was for my son’s birthday. Unethical and will never do business here again.

30 June 2023
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. I called customer service 3 times. They say there is nothing they can do over the phone and I must email support. I emailed support 3 times in the span of a week, but there is no response. The phone reps are basically robots and they do not answer emails.

22 June 2023
Unprompted review
Rated 5 out of 5 stars

Antonline 👍

Delivery was relatively fast. They sent me a nice email letting me know the item shipped. They routinely have good deals on their website. They have great giveaways in their streams all the time with cool hosts.

1 June 2023
Unprompted review
Rated 4 out of 5 stars

Shipped well

Shipped well, on time, and came with everything.
However, it would be ideal if it came with a small guide. I made the mistake of using a VGA cord to connect to the monitor, which ignored my GPU. I wouldn't've made that mistake if there was a short guide.

6 June 2023
Unprompted review
Rated 4 out of 5 stars

Shipping is lacking

Product received was fine, however the FedEx shipping option is lacking as its only 2nd day air, and does not include Saturday delivery which means you need to place your order at latest on Tuesday to receive a FedEx in a reasonable time frame. Any later, is essentially a $25 waste.

23 April 2023
Unprompted review
Rated 1 out of 5 stars

Horrible company

Horrible company. I understand charging a 15% fee for returned items, but charging that fee on a defective item that they shipped out is ridiculous. $36 down the drain on bad quality assurance. Stay away from this company, specially on higher priced items.

13 February 2023
Unprompted review
Rated 1 out of 5 stars

I have sent back a return in late jan…

I have sent back a return in late jan without any refund to this day. I sent back the item with RMA number just like they asked. emailed support multiple times and they responded at first saying refunds take up to 4 weeks. it has been more than 2 months and they no longer respond to my emails. I have called them on the phone twice and the first time they explaied they would email back later. I called a week later and got the same guy on the phone. He asked for my order number and put me on hold for 10 minutes before hanging up on me. Now no one will answer their phone. I am forced to chargeback this purchase now as I simply cannot get anyone to respond to me after many email attempts and phone call attempts. Worst company ever. Last year they were great to me.

5 January 2023
Unprompted review
Rated 5 out of 5 stars

Amazing

Excellent quick service and always let me know the status of my products promptly.

26 February 2023
Unprompted review
Rated 1 out of 5 stars

Don't buy from this terrible company

Don't buy from this terrible company. They might be legitimate but are horrible if something goes wrong. Bought a PS5 bundle a while back from them, somebody had likely stolen / pulled the PS5 from the bundle box before arriving at my home and UPS delivered the box on my porch with me signing only with the bundle contents in it.

They were very rude, had no sense of urgency, refused to help me /in any shape or form still did not want to even just provide me the serial number of the unit upon request that was supposed to ship to me to add to the police report. In the end, it was too much of hassle to deal with and I ended up taking a loss for it. Thinking back, I should have just chargedback through my bank to get it sorted out, but was more or so not in the right mindset at the time at the shock of this happenining in the first place.

16 December 2022
Unprompted review
Rated 2 out of 5 stars

Bad customer support!!

Bought a (what I thought was a new laptop) had 2 screws falling out of the bottom when I took it out of box. I would no take a charge, tried several different power cords to no avail. Replaced the battery from a new Acer laptop I had on the shelf, and it finally charged. I called support and they sent me an email telling me to return, which I could not do as this laptop was to be set up at a nursing home to run critical medical equipment the day I received it. I replied to the email with the issues I was having several times to Bob Anderson RMA Manager, and he never replied. I am still in need of a new battery I replaced.

20 January 2023
Unprompted review
Rated 4 out of 5 stars

Good prices but watch for shipping fees

Nice value on the products but the shipping price seemed excessive and not clear. Several similar items have free shipping while the product I order cost $55 to ship it. It feels like a hidden fee when it's unexpected like that.

27 December 2022
Unprompted review

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