ANUKA Jewellery Reviews 

120
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Francesca understood what I wanted to achieve and guided me through every stage of the design process. I trusted her with a selection of my mother and grandmother’s forgotten jewellery and with c... See more

Company replied

Rated 5 out of 5 stars

What a delightful shop. The designer is super talented and charming. Her designs are superb and I’m thrilled with my first two rings. The earrings are next on my wish list!

Company replied

Rated 5 out of 5 stars

I ordered 04Feb and have reached out twice via email and once via website. No response. I've ordered in the past and have loved the product, not sure what is happening this time. Edit: the sell... See more

Company replied

Rated 5 out of 5 stars

Excellent shopping experience. Purchased two sets of earrings for my daughters Christmas. Both sets look lovely and I'm sure my daughter will love them. The ordering process was straightforward +... See more

Company details

  1. Jewellery shop

Information provided by various external sources

ANUKA creates clean designs, with a clean ethos. Ethically made and responsibly sourced contemporary jewellery, with transparency at the forefront of all we do. Ethical jewellery collections in recycled silver and Fairmined gold, we also offer a bespok...


Contact info

4.9

Excellent

TrustScore 5 out of 5

120 reviews

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4.9

All reviews

(120)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

A wonderful bespoke design experience

Francesca understood what I wanted to achieve and guided me through every stage of the design process.
I trusted her with a selection of my mother and grandmother’s forgotten jewellery and with care and respect she transformed them into contemporary works of jewellery art for myself and my four granddaughters.
The old pieces of jewellery are no longer forgotten but have evolved to be worn daily - cherished by two more generations.
Each piece has our family’s history carefully woven through them.
Francesca honoured my trust in her by delivering far more than her exquisite jewellery.

7 July 2025
Unprompted review
ANUKA Jewellery logo

Reply from ANUKA Jewellery

Angela, Thank you so much for such kind words. This was very touching to read, it was a pleasure to work with you on this. I hope all is well. Warmest, Francesca x

Rated 5 out of 5 stars

What a delightful shop

What a delightful shop. The designer is super talented and charming. Her designs are superb and I’m thrilled with my first two rings. The earrings are next on my wish list!

19 March 2026
ANUKA Jewellery logo

Reply from ANUKA Jewellery

Thank you Rochelle, a pleasure to meet you and I look forward to sending your latest purchase very soon!

Rated 5 out of 5 stars

No response (edited)

I ordered 04Feb and have reached out twice via email and once via website. No response.

I've ordered in the past and have loved the product, not sure what is happening this time.

Edit: the seller responded immediately to this review. I appreciated their comments working to address the problem and on the handmade and unique nature of each piece. Perhaps a simple communication issue with different emails or related.

3 February 2025
ANUKA Jewellery logo

Reply from ANUKA Jewellery

Hi Chris,

Thank you for your order, and I am extremely sorry that you have had trouble contacting us.

We are operating to the same high standards as normal, unfortunately I cannot find any emails from yourself, I would love to know which email address you have been using so we can make sure there are no issues. We have recently been updating our website and perhaps this caused a communication problem.

I will follow up this response with an email and update for you on your order.

Warmest Wishes,

Francesca

Rated 5 out of 5 stars

Loved working with Anuka!!!

Loved working with Anuka! I had some crazy, detailed questions, and Francesca was responsive and helpful the whole way through.

I loved my piece so much, that I wore it everyday for over a decade, receiving so many compliments. When I lost it in the ocean I was recasted. And Francesca helped me order the exact same piece, the right size, from half way around the world. And when it arrived, it was perfect!

The customer service was impeccable, the delivery time was short (also considering I live on a small island in the Pacific, the delivery time was actually quick !), and the piece is beautiful, original, and perfect!

Thank you Anuka. Thank you Francesca!

3 April 2024
Rated 5 out of 5 stars

Have ordered several jewellery items…

Have ordered several jewellery items from Anuka, always excellent quality, arrive beautifully packaged and have always been received within a couple of days with a lovely handwritten note. Thank you Francesca.

13 December 2023
Rated 5 out of 5 stars

Sustainably & Ethically sourced, exceptional jewellery, service and presentation - faultless!

If you want something unique that will last, Anuka provides not only this, but Franci only produces her stunning jewellery through ethical and sustainable sources.

I had a stunning bespoke small mixed diamond disc necklace created which was set with my own birthstones. It is so precious to me, and I couldn’t be happier with the results. Often receiving compliments about it too.

My partner and I also had my engagement ring designed and made. Throughout the process we were listened to, ideas shared and advice given. We could not fault this whole process. Not only did Franci have a shorter than expected time frame (as my partner had a date in mind for proposal) but after the initial agreeing of diamonds / stones and shape (after which I chose to stay out of the loop) she kept my partner informed every step of the way. The ring is just incredible!! Distinctive, elegant and incredibly beautiful. We couldn’t be more ecstatic with the result!!

And lastly, the presentation of every single item is perfect! It is so personal and unique, and coupled with the first class service received, it is an experience you couldn’t fault. Thank you!

29 September 2023
Unprompted review
Rated 5 out of 5 stars

The Perfect Pendant.

For our daughter's 18th birthday we commissioned a piece to be made from her late grandmother's engagement ring. Francesca took us through the whole process advising, designing and creating the most beautiful pendant. Her attentiveness and craftsmanship are truly amazing. We can't thank her enough for creating this special family heirloom. Our daughter never met her grandmother but now she carries her with her.

15 April 2023
Unprompted review
Rated 5 out of 5 stars

Gorgeous jewellery

Gorgeous earrings. Delivery was quick and came with a personalised message. The item came wrapped beautifully at no additional cost as I had mentioned in my order that the item was for a present for my sister. Thank you!

8 May 2023
Rated 5 out of 5 stars

Beautiful Jewellery

I bought the gold rise ring as a gift and it's beautiful! There was a small delay in it being posted out due to the size being out of stock but Francesca informed of this after my purchase and it came within the stated timeframe. It arrived beautifully wrapped with a handwritten note. I'd definitely recommend!

4 May 2023

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