Super smooth! Initially I was a bit concerned about the process, because I really needed to sell the car quickly. But this service was really reliable. The person handling this was absolutely kind,... See more
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See what reviewers are saying
The driver who came to pick up my vehicle called before arrival to make sure I was at home. He performed his checks quickly and completely. He spoke to me in English to make sure I understood everyt... See more
Everything went quick & clear. I received a competitive offer matching the highest prices at other dealerships (though I was hoping for a higher sum 😄). I made an appointment at Utrecht, everythin... See more
Company replied
Unlike other used car dealers, ANWB did not cheat. They didn't try to negociate or suddenly cut the price. They were dealing honestly. And they offered the best price than other dealers.(I tried 3... See more
Company details
Information provided by various external sources
Via de ANWB Verkoopservice verkoop je simpel en snel je auto of motor tegen een gegarandeerde prijs. Zonder ongemakkelijke onderhandelingen met potentiële kopers of garages. Staat de geboden prijs je aan? Dan lever je het voertuig in bij één van de bij ANWB aangesloten inleverpunten door heel Nederland en dus niet bij de uiteindelijke koper. De ANWB werkt hierin samen met BCA Autoveiling.
Contact info
De Landweer 4, 3771 LN, Barneveld, Netherlands
- 030-6020878
- info@anwbverkoopservice.nl
- anwb.nl/auto/verkopen/verkoopservice
4.7
Excellent
20K reviews
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Super smooth!
Super smooth!
Initially I was a bit concerned about the process, because I really needed to sell the car quickly. But this service was really reliable. The person handling this was absolutely kind, clear and quick at Barneveld.
I really recommend this service to everyone.
17 March 2026
Reply from ANWB Verkoopservice
We are very glad that you are happy with our service, Takuya! Thank you for sharing your experience.
Reply from ANWB Verkoopservice
Dank voor je mooie woorden. Fijn om te horen dat je onze service als vakkundig en snel hebt ervaren.
Reply from ANWB Verkoopservice
Bedankt voor de vijf sterren, Natasha!
Hassle free
Steps were simple and clear.
No surprises and the process took less than 30 minutes. Impressed!
5 January 2026
Reply from ANWB Verkoopservice
Thank you for your feedback. We're glad the process was simple and quick. Great to hear you were impressed!
Super happy experience
Super happy experience, fast and accurate quote, smooth hand-over and get the money in a day! The best ever car selling experience.
18 December 2025
Reply from ANWB Verkoopservice
Thank you for your review!
ANWB is misleading about price guaranty!
ANWB advertises and promises price guaranty, but when the payment is made, it is LESS !!! than the guarantied price !!!
In simple terms it is misleading and theft !!
10 December 2025
Reply from ANWB Verkoopservice
Thankyou for sharing your experience. When we mention a price guarantee, this refers to the guaranteed price of the vehicle. Any service or handling costs are listed separately and are included in the confirmation you receive by email before completing the transaction. This means the final amount can differ from the guaranteed price itself. We understand this can be confusing and we appreciate you taking the time to share your feedback.
experience excellent
(1) appointment took placs as scheduled
(2) professional
(3) adminstration process easy
13 November 2025
Reply from ANWB Verkoopservice
Thank you for sharing your experience!
Reply from ANWB Verkoopservice
Hello, we’re glad to hear everything went so smoothly. Thank you for sharing your positive experience!
Extremely efficient and professional
Extremely efficient and professional. They give me by far the most closest price to market value.
22 October 2025
Reply from ANWB Verkoopservice
Thank you so much for your kind words! We’re thrilled to hear that you find our service efficient and professional, and that our pricing meets your expectations. We look forward to continuing to provide the best value for you.
Reply from ANWB Verkoopservice
Hello Lou, we're really glad to hear you were happy with our service! Thank you for your kind words.
Reply from ANWB Verkoopservice
Great to hear everything went smoothly! Thanks for sharing your experience!
Did what they promised
Did what they promised, quickly and courteously. The proposed price was reasonable given the circumstances (not selling to an individual). They also gave us a lift back to the station.
1 September 2025
Reply from ANWB Verkoopservice
Thank you for sharing your experience, Nick. We are glad to hear that you enjoyed our service.
Loss of trust loss of confidence
I had a very disappointing experience selling my car, and I believe it’s important to share this.
Due to lack of time, I was pressured into accepting a price that was €800 lower than the final agreed amount. To make things worse, someone who never appeared in person but joined over the phone suddenly pointed out a barely noticeable “bubble” on the door (which required no repair) and a small scratch on the plastic bumper—worth hardly €8 to fix. These were used as excuses to slash the price even further.
Out of fairness, I politely requested a €200 adjustment from the reduced €800 deduction. But the response was shockingly rude. I was told I could take the car back—just for asking to adjust €200—despite my polite tone and openness.
On top of that, I had already taken the car all the way to a far-off garage as instructed under the ANWB agreement, just to fulfill my part of the deal. I had shared all photos transparently at the time of listing, and the car was in excellent condition for its value.
If I had more time, I would have taken the car back and sold it—even at a lower price—to someone genuinely respectful. I gave away a nearly new car at an incredibly low price, and still felt I was treated unfairly.
This experience has caused a complete loss of trust, and I would not recommend this process to anyone. The way the sale was handled—rushed, impolite, and lacking in basic decency—was truly unprofessional.
15 July 2025
Reply from ANWB Verkoopservice
Thank you for sharing your experience on Trustpilot. We're sorry to hear that the process left you feeling disappointed and that the price adjustment came as an unpleasant surprise.
We’ve reviewed the intake photos and documentation from the handover location. These show several damages, including a dent in the right front door, a scratch on the rear bumper, a significant scuff on the left rear panel, and damage to the rear bumper near the boot area. Unfortunately, these issues were not visible in the original listing photos, which we regret. The proposed reduction was based on the cost of repairing the damages found during the intake. Ideally, we would have received the car in the condition as originally described, which would have matched the initial offer.
In cases where a vehicle differs from the original listing, sellers always have three options: repair the damage, accept a revised offer, or take the car back without any obligation or cost. In your case, you voluntarily chose to accept the revised offer. Up until the final agreement, the process is entirely non-binding.
We understand that this situation was frustrating, especially given the time and effort you invested. However, as part of our policy, we do not negotiate on valuations, whether it concerns a damage-related deduction or the initial bid. This approach ensures transparency and consistency for all users of our service.
We hope this explanation provides more clarity about how the process works. If you have any further questions or feedback, we’re always open to hearing from you.
Very professional team
Very professional team. The given price was exactly the price that has been send over after assessment
11 July 2025
Reply from ANWB Verkoopservice
We want to thank you for your review! Great to hear that everything went as expected and that you're happy with our service.
Go for it :)
Whole process from requesting an offer to handing over the vehicle was fast and easy. Personnel at the Rijswijk station was also very helpful and kind. Overall it was quite a good experience.
18 June 2025
Reply from ANWB Verkoopservice
Hello Deniz, great to hear the whole process went so smoothly! We'll make sure to pass on your kind words to our colleagues in Rijswijk. Thanks for sharing your experience.
High quality customer experience&professionalism
Before I chose ANWB, I approached to another web-based trader which was unprefessional. Although they made high offer at the beginning, the dealer has offered much less than the initial offer. However, ANWB is really working with professional, very well organized and experienced staff which made me very pleased and satisfied. There was no hassle, no bargaining, no excuses to lower the initial guaranteed offer etc. ANWB is providing highly professional and very good customer experience and really recommended!!
16 June 2025
Reply from ANWB Verkoopservice
Hello Mustafa, thank you so much for your kind words and recommendation! We're delighted to hear that your experience was smooth, transparent, and professional from start to finish. It's great to know that our team made you feel confident and well taken care of throughout the process. We truly appreciate you taking the time to share your experience, this means a lot to us and helps others make informed choices. Thank you very much.
Reply from ANWB Verkoopservice
Dat horen we graag! Bedankt voor het delen van je ervaring.
Everything went quick & clear
Everything went quick & clear. I received a competitive offer matching the highest prices at other dealerships (though I was hoping for a higher sum 😄).
I made an appointment at Utrecht, everything was done in under an hour.
My 2020 car with 100k+ km mileage wasn't dug into, wasn't examined under a microscope. The car had a few stone chips and small flaws, but no one mentioned them.
I got the money the next working day, as discussed.
30 May 2025
Reply from ANWB Verkoopservice
Hello! Thank you so much for your kind feedback. We're glad to hear that everything went smoothly and quickly for you, and that you were satisfied with the offer. We always aim to make the process as straightforward as possible, and it's great to know that it worked well in your case.
Quick and easy service!
The gentleman who checked my car was willing to help me even before the set appointment. The process was quick and well explained.
27 March 2025
Reply from ANWB Verkoopservice
Hi Effrosyni, thank you for sharing your experiences. We are gladd you are happy about the appointment.
Excellent, hassle free service!
Excellent, hassle free service!
It is as easy as it gets, and eveything was as advertised. No surprises. Upload details, get a quotation, get the car inspected and get paid the next day.
Got the highest price from ANWB compared to market. Very happy with my decision to go with ANWB verkoopservice!
17 March 2025
Reply from ANWB Verkoopservice
Hi Abdullah, thank you very much for the review. We are very happy to hear that you had a pleasant experience with us and that you are happy that you chose us! We greatly appreciate you sharing your experience with us.
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