Anwyl Homes Reviews 

I moved into my Anwyl home in Sep 2025. This was my second house and loved the setup of Deva Green. I dealt with Dave & Matthew who were very helpful throughout the whole process of moving in and completing snags in a quick and efficient manor. I would highly recommend buying a Anwyl home as the quality and customer service is great.

Richard was an exceptional help and was very informative and chatty. Made the experience of welcoming him into my home to complete work so much more comfortable. The service provided was great and he solved the issue I had in a timely manner also completing the work and cleaning up afterwards.

Richard Nelson from Anwyl attended to adjust the kickboard in the kitchen so as the dishwasher door could open.
He arrived on time and was extremely helpful (as I had a couple of other small queries) , job completed no problem

The site team at Chester have been amazing. We’re very happy with our new home and especially thankful to Matt for resolving all the items we raised. Overall, we’re extremely pleased with the service and our new home.

Really pleased with the aftercare provided by the Site Team, Matt and Shane, with going the extra mile to get everything done!

The cement sealing around the house has been done very poorly, and there are obvious gaps and unfinished areas. Because of these gaps near the roof above the front door, bees are now entering. Then I contact the customer service, they ask me to call out own contractor filling under 2 years warranty.
This is not only unacceptable workmanship, but also a potential safety and hygiene concern for my family.

I expected a much higher standard, especially for a newly built property. The current condition clearly shows a lack of proper finishing and quality control.
I would give 0 star if I can.

Paul was very friendly and helpful! Explained the issues well and worked very quickly, he also ensured everything was back to how it was before.

Tony is a pleasure to come and do the jobs needed, courteous, friendly and nothing is too much trouble.

Lee diagnosed the problem, fixed the door, gave helpful advice and friendly service

Very grateful for the help and support from Matthew and Shane since we moved into our new build house. They have helped myself and my wife resolve all our post completion snags and now we can make our house our home! Thank you.

My experience with Anwyl has been fantastic. The entire team, especially the sales staff and site management, went above and beyond to ensure a smooth transition into my new home. What really stands out is their commitment to aftercare; they don't just disappear once the sale is complete. It’s a professional, reliable, and caring company. I wouldn't hesitate to purchase from them again.

What a fabulous job
Very conscientious worker
Excellent very happy with our new door fitted very professional
Extremely happy

The customer support at the development site was excellent they were understanding and helpful and always polite. They strived to help you feel valued and ensure you had all the relevant information possible. Unfortunately I wasn't able to proceed with the final purchase from the Deva Green site but I cannot praise the Sales team enough and was particularly impressed by Linda's care and compassion at what was as difficult time for family reasons. Lovely houses completed to a high specification.

Quick efficient and friendly, got the job down no hassle.

Richard came to fit a new kitchen door - he was on time ( early in fact) very efficient thank you

Very quiet and good 👍

Overall happy with the quality of work which was carried out by Shane and Matt.

Stacey in Customer Service, sorted the problem I was having with my new boiler system. Prompt response. Electrician visit. Sorted.
Excellent Customer Service.
Thank you Stacey.

Lee Ashworth came to the house today to rectify some snags that we had outstanding, he was on time, efficient, did a great job and the pleasure to talk to

Burscough Priory Gardens site - Reservation was an easy process to go through (complimentary biscuits and coffee were a great help whilst doing the paperwork!). We were kept up to date with the whole process throughout. Plenty of time to choose options with no pressure. House was built on time which really helped our personal schedule. Big thanks to Stephanie throughout the whole process for us, prompt email replies and regular phone updates when we needed. Having been in 6 months now, we would buy another Anwyl home for sure! Any small issues/defects were promptly revolved. Thank you to the site and office team :)