ANYCUBIC Reviews 2,592

Mark has been very helpful in everything I need.

Excellent customer experience, immediately sent replacement piece for a slightly damaged plastic cover.

Excellent company! Helps with my 3d printer, sent parts and resolve my problem. Printer was broken on 60th hour of printing and for now I have total print time 115 hours and everything is fine. Anycubic is the best of prices, quality and service. Thank You!

Nice Service, fast help with my Kobra S1

The Printer I bought is great - and even after some wear and tear the company is there to help! Awesome support!

Excelently fast problem solving from the support.

Mark has gone above and beyond to help me fix my 3d printer. Thank you so much!!

When the problems with the device started, they were resolved quickly. After contacting technical support, I received assistance without any issues, and it turned out to be reliable and effective. I truly appreciate the speed and professionalism of the service.

I got an excellent and fast service by Mark from the Anycubic helpdesk with my problem of the LCD screen of my Photon Mono M7 printer.
Replacement parts will send to me here in Thailand.
Thanks for the service !

Issue with my printer, contacted support and spare part sent for free within 2 hours! Now thats good!

the cobra S1 combo is great value for the prices but for me more value is in the care and help you get from Anycubic support team thats price less

I had have the anycubic Kobra s1 and it is great and even then it broke the support from anycubic instantly helped, shout out to Obi from the support team :)

had to warranty a cooling fan. took less than a day to get reply and they have already sent the part to me should take 7-14 days

Had a few hiccups with my Kobra S1 but customer service and engineering team quickly resolved without hesitation!!!

I opened a support ticket when my ACE stopped feeding filament. It took 24 to 48 hours to get a response from the service technician, who did not seem to understand what was wrong with my Kobra S1 and ACE Pro.

After almost a month and multiple emails exchanged, I took it on myself to perform a system reset. After that the ACE is functioning as it should.

Very disappointing service.

It’s rare to experience this level of attention and care these days. Anycubic support team truly goes above and beyond. Thank you for setting the standard for what great service should look like.

My Anycubic Kobra 3 Max needed the hot bed replaced. I contacted Customer Service and explained the issue. They were very positive and helpful. They Helped me identify the problem quickly, and have sent me a new hot bed replacement. I highly recommend them and their printers.

I bought the 3-D printer for my son and customer service has been beyond amazing to help me the machine that I bought is the cobra V3 prints wonderful my son was very happy and excited over it

The support team is amazing! They don't give up until your printer is working again!