AnyJunk Reviews 7,085

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 407 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and polite staff. Many people appreciate the efficiency of the delivery service and the ease of the booking process, often noting quick collection times and clear communication. However, some customers were dissatisfied with the pricing, finding it to be on the higher side for the services received. Additionally, a few people experienced issues with collections, including missed appointments, partial removals, or difficulties with communication regarding their scheduled pick-ups.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the efficiency,... See more

Staff

Reviewers highlight positive aspects of staff. Customers frequently praise the politeness, efficiency, and... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the punctuality and... See more

Booking process

Reviewers mention positive feedback about the booking process. Customers found the online booking system easy... See more

Price

People report ambiguous experiences with price. Many customers found the service to be cost-friendly and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent communication via phone regards timing of delivery, size of van etc The sofa was removed within 24 hours of the initial phonecall. Our heavy sofa was removed quickly with no fuss. We were... See more

Rated 5 out of 5 stars

Amazing service from AnyJunk. I had a large bathroom suite including rubble taken away which included a unexpected deep sweep that left the area spotless. The respect given to my home was unbelievable... See more

Rated 5 out of 5 stars

The member of staff I spoke with on the phone was friendly, easy to understand, and made it easy to place the order. The two men who came to remove the chair were also friendly, helpful and considerat... See more

Rated 5 out of 5 stars

Quick & easy to get a booking slot she gave me a choice Am or PM the receptionist was polite & helpful she gave me a price range on the services they offer. The two guys were polite & were on ti... See more


Company details

  1. #27 of 42 best companies in Waste Collection Service
  2. #16 of 25 best companies in House clearance service

Written by the company

Hungry elephant, likes to collect and recycle junk! Multi-award winning technology platform for bulky waste disposal, offering rubbish removal and skip hire UK wide for trade and homes.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
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1-star

Replied to 77% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fast efficient service at a fair price

Easy to book online - I booked AnyJunk to pick up an old sofa - fair price and a fast efficient service. The people who picked up the sofa moved it carefully through a tricky space to get it out of the house. Thanks

17 November 2025
Rated 5 out of 5 stars

Anyjunk Clearance

I have used Anyjunk in the past, I had a garage clear out. The guys collecting my items were very polite and cleared everything in a timely manner.

17 November 2025
Rated 5 out of 5 stars

VERY GOOD JOB

i WASN'T AT HOME WHEN THEY CLEARED RUBBISH - IT WAS PILED UP IN FRONT GARDEN AND THEY CLEARED EVERYTHING - VERY GOOD JOB

12 November 2025
Rated 4 out of 5 stars

Friendly staff


Friendly staff
On time
Efficient polite and helpful
Only reason not five stars was the price quoted
Basically £99 for a chair less ten pound discount from the company I bought the new from
Tbh I think they should have included removing the old chair in the price
I appreciate that is not your problem btw

12 November 2025
Rated 4 out of 5 stars

Collection of a double bed.

Hi we purchased a double bed from HSL and we needed to get rid of our old one. It's heavy craftmatic bed. We contacted Anyjunk as HSL recommended them, they did a great job collected on day before our new one arrival. He was on his own so I helped him get stuff to gate area. He was great.
My only dissatisfaction was the cost, we felt it a bit high for a mattress, and 2 parts of bed, one part being metal. But it was arranged within a few days.

11 November 2025
Rated 5 out of 5 stars

Great service

I booked a larger collection than was necessary and they voluntarily refunded me the difference. How nice is that!

5 November 2025
Rated 5 out of 5 stars

Friendly and professional

Friendly and professional. Introduced themselves, worked quickly and carefully to remove two large armchairs. If I have more junk to remove, I will ask Any Junk to help.

5 November 2025
Rated 1 out of 5 stars

They don't turn up to collect your…

They don't turn up to collect your junk. Getting any reasonable explanation out of their customer service staff is impossible. They won't refund you. A waste of money and time.

11 November 2025
Unprompted review
AnyJunk logo

Reply from AnyJunk

Good morning. Thank you for the feedback. I have responded in the recent emails to our enquiry team and I hope we have been able to assist with answering your questions. If you would like to discuss further please contact us at enquiries@anyjunk.co.uk or please call on 020 7819 9000. Kindest Regards Jennifer Carter

Rated 5 out of 5 stars

Quick & easy to get a booking slot she…

Quick & easy to get a booking slot she gave me a choice Am or PM the receptionist was polite & helpful she gave me a price range on the services they offer.

The two guys were polite & were on time they were friendly also I would highly recommend this service to anyone who needs to get rid of their junk!!!

30 October 2025

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