AnyVan Reviews 191,159

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many people appreciate the efficient delivery service, noting that drivers often keep in constant contact and arrive on time. The booking process is also often described as easy and straightforward, with many consumers finding it simple to arrange their needs. However, some customers also noted issues with pricing, with a few people mentioning unexpected additional costs or feeling that the initial quotes were ambiguous. Some reviewers were not happy with the service, citing instances of late arrivals, damaged property, or drivers being unprepared for the job requirements, leading to rebooking and extra charges.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praised the efficiency, professionalism, and... See more

Staff

People report positive experiences with staff. Many reviewers highlight the professionalism, helpfulness, and... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the punctuality... See more

Price

Users describe ambiguous interactions with price. Many customers found the pricing competitive, reasonable,... See more

Booking process

Reviewers highlight positive aspects of the booking process, often finding it easy and convenient, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

BRILLIANT ******** From arranging to have my furniture and grandfather clock collected by ANY VAN, all went like 'CLOCKWORK' Excellent men, they managed to load the heavy housekeepers cup... See more

Rated 5 out of 5 stars

They were just superb and offer the highest quality of service. They were able to accommodate my needs despite my late booking. Their personnel, both in the office/call centres and their men on t... See more

Rated 5 out of 5 stars

Very empathetic and have received periodic updates about the driver visit and tentative window. On the day of move, dynamic tracking and the actual time of driver will be coming helped us a lot to... See more

Rated 5 out of 5 stars

The website was really easy to use allowing me to enter the pick up point destination and then choose a date. Once it was all booked, they kept in touch with regards to arrival times et cetera. The dr... See more


Company details

  1. #13 of 26 best companies in Delivery Company
  2. #11 of 34 best companies in Courier service
  3. #22 of 36 best companies in Removals Service
  4. #25 of 39 best companies in Removals company
  5. #7 of 8 best companies in Piano moving service

About AnyVan

Written by the company

AnyVan makes moving anything, anywhere easier and more affordable by connecting customers with trusted moving teams. Whether you're moving a sofa down the road or your whole home across the country, we've got a van for that!

We'll match you with a vetted moving team making trips in the area to make moving hassle-free, and will help you save you money and wasted miles.

Get an instant quote and you could save up to 40% on your move!

Visit our website Contact our team

AnyVan

Written by the company

Trusted moving experts
Our highly experienced teams have over 3 million moves under their (seat) belts, so you know you're in safe hands.
Unbeatable prices
Save up to 40% on your move when you book with AnyVan. If you find a better like-for-like quote, we'll beat it.
Teams nationwide
With the largest network of movers in the UK, we'll have a team near you to help on almost any date.
Peace of mind
Our brilliant customer service team is on hand every step of the way, and we offer £50k complimentary fire and theft cover on all moves (see T&Cs).
Flexible booking
Plans change, we get it. You can edit or cancel your booking up to 48 hours before you move, with nothing to pay up to 72 hours beforehand.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

191K reviews

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Rated 1 out of 5 stars

Anyvan service was absolutely…

Anyvan service was absolutely cheating.i paid £134,for picking item.but they didn't pic the item and says they cannot refund my money.they don't feel shame by collecting money without doing their job.i informed the customer service,they just simply said they cannot give money back.dontdont trust this service,not trustworthy.

23 April 2026
Unprompted review
AnyVan logo

Reply from AnyVan

Hi Jefy,

Thank you for sharing your feedback, and I’m sorry to hear about your experience. To assist in reviewing your case and resolving your concerns, could you please provide the booking reference number? This will help us look into the details and address the situation properly.

We appreciate your patience and look forward to resolving this for you.

Kind regards,
Emma

Rated 5 out of 5 stars

Exceptional service

There was an issue at collection and the anyvan driver was first class. He phoned me, asked if he could pass on my details to the seller, and was calm and professional. I got a follow up call from anyvan to ask if everything had been sorted to my satisfaction. The driver delivered my item and was professional and courteous, throughout. Brilliant, professional, outstanding service from start to finish.

26 April 2026
Rated 5 out of 5 stars

Excellent service

Excellent service. I could track the delivery every step of the way . Communication was excellent and the delivery team was fantastic
.

26 April 2026
Rated 1 out of 5 stars

Disappointing service - damaged goods

I rang the company to book transport of a lowered sports car and after a long phone conversation I was reassured they would use extended ramps and that it being lowered was not as issue, however, they did not use extended ramps nor was the driver aware that the car was lowered

While loading the vehicle, the front bumper was damaged beyond repair and the driver never rang me to say that an accident had occurred nor did he let me know when the car had been delivered

Very disappointing service, would not use them again

22 April 2026
Unprompted review
AnyVan logo

Reply from AnyVan

Hi Aderyn,

Thank you for sharing your feedback, and I’m sorry to hear about your experience. To assist in reviewing your case and resolving your concerns, could you please provide the booking reference number? This will help us look into the details and address the situation properly.

We appreciate your patience and look forward to resolving this for you.

Kind regards,
Emma

Rated 5 out of 5 stars

Good job, well done

AnyVan did a 1st class job, they collected my classic car and delivered it without a problem, Andy was very helpful and worked very hard as it wasn’t an easy job.
I would recommend AnyVan to anyone.
Good job well done.

26 April 2026
Rated 1 out of 5 stars

Use this company at your peril!!!

Use this company at your peril!!!
Absolutely appalling service levels. Booked two identical vehicles to be moved, one moved with hidden charges and the other still here two weeks after the collection date. Constantly lied to when calling after four failed collections!!!
Final response from them is they will cancel the booking as the vehicle isn't within their T&C's even though they moved the other vehicle.
The company is a joke!!!

28 April 2026
Unprompted review
Rated 4 out of 5 stars

Efficient and helpful

The guys who came were efficient and helpful. They were late arriving, but that was due to problems on the previous job, and the company was helpful in their response to this.

24 April 2026
Rated 4 out of 5 stars

London move

The guys came earlier than planned and finished everything very quickly. They were respectful and effiecient. One issue I had was they carried 3 large leather bags not from their handles , that caused the three bags to rupture and I now I have to replace these bags. Other than that service was excellent

24 April 2026

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