Aoeah Reviews 29,594

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,622 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service and the consistently fast delivery of their orders, often within minutes. Many consumers highlight the helpful and professional staff, especially the chat agents, who are available 24/7 and quickly resolve issues, making the overall experience smooth and efficient. People appreciate the quick response times and the clear communication, ensuring they receive exactly what they ordered. However, some people were dissatisfied with the order process, experiencing delays that sometimes extended to hours or even days, and in a few instances, not receiving all the items they purchased. A few other people also felt that customer service was unhelpful when issues arose, leading to frustration and unfulfilled expectations.

What people talk about most

Service

Users describe positive interactions with service, highlighting quick, professional, and efficient... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting super fast delivery times,... See more

Staff

Reviewers highlight positive aspects of staff, often praising their professionalism, helpfulness, and quick... See more

Customer service

Customers generally report positive experiences with customer service, often highlighting helpful and... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing satisfaction with quick... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I tried this platform because of the great prices compared to others. I've ordered 3 times and 2 of those they tried to deliver me partial orders without any explanation. Had to wait 30 minutes in c... See more

Company replied

Rated 4 out of 5 stars

I've done a few times to buy runes and gear for Elden Ring from Aoeah, and they always deliver super fastusually within 15, 30 minutes through their live chat coordination. It feels secure and strai... See more

Company replied

Rated 5 out of 5 stars

Transactions are fast and easy. Delivery time is good. Prices varies depending on demand but mostly reasonable. I've been using aoeah for 5 yrs now and I've never had any problems. I highly recommend.... See more

Company replied

Rated 5 out of 5 stars

delivery was extremely quick and did not feel rushed the person doing the delivery. Thier may be some sites a bit cheaper but here you know what your getting no disappointments.

Company replied


Company details

  1. Gaming services
  2. Computer Accessories Shop
  3. Game Shop
  4. Internet shop
  5. Video Game Shop

Written by the company

AOEAH.com has been in operation for over 13 years, specializing in the sale of in-game currency, items, accounts, and more. The key factors that have sustained us through the years are our commitment to exceptional service, the most competitive pricing, and the fastest delivery times. These elements are crucial and have continuously driven us to improve and excel. We remain dedicated to these principles, striving to ensure that every customer enjoys a seamless and satisfying purchasing experience. Additionally, we offer an immediate refund policy. If you are dissatisfied, change your mind, or have any other concerns, you can freely contact us via our 24/7 live chat or email to explain your situation. We will do our utmost to address your needs promptly and efficiently.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

30k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Unfulfilled order after waiting more…

Unfulfilled order after waiting more then 30 minutes and was refused a refund. Scam

11 April 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Hello Green,

We are sorry to see your negative feedback and would like to clarify the situation as follows:

Your order was actually shipped just 29 minutes after you placed it. Right after you placed the order, you contacted our online customer service to rush the shipment. We explained to you that it was busy we need to process orders in sequence, but you remained extremely rude and even resorted to insults. We sincerely ask for your respect, as our customer service representatives are just doing their jobs.

You have made multiple purchases on our website, and we have fulfilled every single one of your orders. Despite this, you keep accusing us of being scammers every time, which is both unfair and untrue.

Since your order contained a large quantity of Materials requiring separate shipments, our initial customer service representative became emotionally distressed due to your continuous insults. However, as soon as another representative took over your case, we promptly processed the refund for the remaining portion of your order.

We value every customer and strive to provide the best service possible. We hope you can view this matter objectively and treat our service staff with the respect they deserve. If you have any further questions, please feel free to contact us.

Aoeah Team

Rated 1 out of 5 stars

​I placed an order more than 12 hour

​I placed an order more than 12 hours ago, and I am still waiting for delivery. I contacted customer service through the online chat to request a specific timeframe, but they offered no help and only told me to wait. Their claim of "fast delivery" is completely misleading and feels like a scam at this point.

10 April 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Dear JC,

Thank you for contacting us and providing your feedback. We sincerely apologize for the delayed shipment of your server order and fully understand your frustration.

Please allow us to explain the situation: The specific hardcore server you ordered is currently facing an industry-wide supply shortage. Due to low demand for the hard-mode version, market supply is limited, making prompt delivery impossible. We have proactively increased our offer to secure inventory from our suppliers.

We completely understand if this timeline does not work for you. If you no longer wish to wait, we would be happy to process a full, immediate refund—just let us know, and we will handle it right away.

Alternatively, if you choose to keep your order, we will continue to follow up on the latest progress daily and notify you the moment the server is shipped.

Once again, we are truly sorry for the inconvenience and the poor experience this has caused. Please let us know which option you prefer.

Best regards
Aoeah Team

Rated 5 out of 5 stars

Diablo 4

IV used them a lot very reliable and most of the time very fast thank you for a great service!!!

10 April 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, easy to understand, useful support and quick replies.

10 April 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

Shurys is the best I recommend everyone…

Shurys is the best I recommend everyone that plays elder ring to hit them up asap

9 April 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

Fast Delivery

Fast Delivery

8 April 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

Delivery in 10 minutes

Delivery in 10 minutes, even helped me to extraction zone.

5 April 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

It was surprisingly super quick

It was surprisingly super quick. Shurys was super helpful and guided me throughout the process :)

5 April 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

a very pleasant experience

a very pleasant experience, very kind and respectful people, thank you very much to Shurys for all the help so far

5 April 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 2 out of 5 stars

Not working delivery

Not working delivery
Took 4.5h (from order) until i got a notification, that i was not available and they ´d like to deliver. 60sec later i had been online, but no delivery. The other person went offline 5min later. Checked the customersupport -10min waiting time. This is not convenient. Just refund worked fine. I ordered via another provider.

4 April 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Dear Customer,

This is the Manager from aoeah.com, we sincerely apologize for the unsatisfactory shopping experience.

May we know your order number ? Please open this link to visit our online customer support, we will talk to you and help you there: click chat now input your order number and email address then start the chat https://direct.lc.chat/17869560/2

Or you can contact me via the Email : manager@aoeah.com

I will try my best to help you out.
Best Regards,
AOEAH

Rated 5 out of 5 stars

Perfect

Perfect! My order was fulfilled fast and perfectly. I'm very happy. Thank you Aoeah.

4 April 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

Super fast delivery

3 April 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

Fast service

Fast service

2 April 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 2 out of 5 stars

Didn't get all the items I paid for

2 April 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Dear Customer,

This is the Manager from aoeah.com, we sincerely apologize for the unsatisfactory shopping experience.

May we know your order number ? Please open this link to visit our online customer support, we will talk to you and help you there: click chat now input your order number and email address then start the chat https://direct.lc.chat/17869560/2

Or you can contact me via the Email : manager@aoeah.com

I will try my best to help you out.
Best Regards,
AOEAH

Rated 5 out of 5 stars

This is a legit website

The website it very legitimate this is so good its the only website I shop at.
Shurys customer service was magnificent.

2 April 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

I all honest opinion I waited about 45…

I all honest opinion I waited about 45 mins then messaged live chat talk to AI/Person name Shurya (dont know if spelling it right) but yea within 5 mins of the complaint got my items quickly and nothing missing....I'd recommend

31 March 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

Fast and reliable

Fast and reliable! Customer support was also very helpful! Totally recommend

1 April 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

Easy and fast

31 March 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

Got help from shuryus (I believe that's…

Got help from shuryus (I believe that's their name) amazing experience and super helpful 10/10

1 April 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

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