Aotos Reviews 

10
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TrustScore 4 out of 5

4.2

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Company details

Written by the company

Founded in 2016, AOTOS is a smart mobility brand dedicated to making everyday travel more convenient and enjoyable. Our products include FLUX X26 Series eBike, electric scooters, smart rideable suitcases, and accessories, combining distinctive design with practical technology. Selected models connect with the AOTOS Mobility App for ride tracking, smart controls, and security features. With US warehouses, a local dealer network, and dedicated customer support, we help customers with product questions, setup, and after-sales service. At AOTOS, we believe every journey should bring more freedom and fun. Ride Further. Ride Smarter.


Contact info

4.2

Great

TrustScore 4 out of 5

10 reviews

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4.2

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(10)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Needed a Fender... AOTOS Delivered

I broke my back fender. They sent replacement very quickly. Great bike. Great service.

1 September 2026
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Reply from Aotos

Thanks so much! We really appreciate your support—enjoy the ride!

Rated 5 out of 5 stars

Easy to put together only took about an…

Easy to put together only took about an hour. Maybe you should sell 100% install and just make the shipping box a little bit bigger I would pay more in shipping if already put together. Other then that I love my e-hike

20 July 2026
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Reply from Aotos

Thanks for the feedback! Glad the assembly was easy and that you’re loving your e-bike. We’ll definitely share your suggestion about offering a fully assembled option with our team!

Rated 5 out of 5 stars

I have 2 ebikes

I have 2 ebikes. A very speedy one, more of a street ebike and my Aotos, I take this one everywhere! I live in a rural area so the Aotos is perfect!!!

10 October 2026
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Reply from Aotos

Thanks so much! We love hearing that your AOTOS is the one you take everywhere. Sounds like it’s a great fit for where you live. Happy riding!

Rated 5 out of 5 stars

Allowed assembly in the shade

I picked up the bike at the Philadelphia warehouse. The people there were very nice and allowed me time to assemble the bike in the shade because I had a bike rack, and could not fit the entire box in my vehicle. They even kept all the packaging so I didn’t have to dispose of it,

25 August 2026
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Reply from Aotos

Thanks for sharing your experience! We're glad our Philadelphia team could make pickup and assembly a little easier for you. We really appreciate your support! Enjoy your every ride!

Rated 4 out of 5 stars

Issues during kickstarter but love bike overall

There were some issues during the kickstarter. I didn’t get the lowest price that I signed up for. Also I struggled a bit with getting the phone synced up but support helped me thru that.
As far as the ride of the bike, the quickness and general overall look - I love it!! I have almost 1,000 miles.

12 May 2026
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Reply from Aotos

Thanks for the honest feedback! We're glad our team could help get you connected, and nearly 1,000 miles is amazing. So happy you're loving the bike—enjoy the ride!

Rated 4 out of 5 stars

Overall, a 4.5 - great brand and bike!

The bike (I have to Flux Pro) gets 5 stars…. 10 if I could. It’s awesome! The after sale service was a little slow, but they did follow through on everything promised, so the service gets a 4 from me. Overall, a 4.5 - great brand and bike!

9 October 2026
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Reply from Aotos

Thanks so much for the honest feedback! We're thrilled you're loving the Flux Pro, and we really appreciate your patience with our service. Happy riding!

Rated 5 out of 5 stars

I absolutely Love my RIDING SUITCASE

I absolutely Love my RIDING SUITCASE! It’s definitely a Attention Grabber at the airport!! I move through the airport quicker/more efficiently

28 August 2026
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Reply from Aotos

Thanks so much! We're glad you're loving your RIDING SUITCASE and enjoying trips through the airport. Safe travels!

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