While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

8 months now I've had this escooter Apache pro 500w. After owning a filido M1 pro ebike & this escooter is 💯🛴 much better to own ride maintain etc etc. But there are faults like with everything i... See more

Rated 5 out of 5 stars

Jess was amazing so so kind and made my experience so much better and made me feel so welcoming definitely deserves a pay rise

Rated 4 out of 5 stars

Within one week of receiving the scooter the rear tyre won’t stay inflated- only done 30 miles on it. No sign of a puncture looking at the rear tyre. UPDATE- after care service was very good, scoote... See more

Rated 5 out of 5 stars

Dan was awesome, he helped me narrow down what controller I needed for my apachie pro. Along with fast replies plus great advise. The part was with me in 3 says :) My scooter is now back on the road :... See more

Company details

  1. #7 of 16 best companies in Motor scooter dealer
  2. #2 of 2 best companies in Scooter repair shop

Written by the company

Welcome to Apachie. A market leader in electric scooters. Our fantastic range of e-scooters and e-accessories feature the latest in high-tech design, reliability and crucially, are eco-friendly. Based in the heart of Cheshire we offer an unparalleled level of service and after sales support. Every one of our scooters is checked thoroughly by our team of expert engineers before leaving our warehouse and every scooter we sell is backed by a comprehensive 1-year warranty for full peace of mind.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

204 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very pleased

Delivered FedEx next day, really pleased. Smart looking scooter from a UK based company which was a must for me. Solid bit of kit, looks much more expensive than it was and performs that way too. Def recommend.

1 May 2025
Rated 5 out of 5 stars

delivered to wrong address. Apachie came to the rescue.

I ordered the wheel last week and as soon as I made the purchase I realised that it was going to the wrong address. It was a previous address I no longer have access to.

I emailed to ask them to change my delivery address to the same as my invoice address. I recieved a reply immediately saying it had been done. Today the item was delivered to the old address and I cannot retrieve the item.

Upon speaking to them and explaining whats happened, I am very happy that they are doing everything they can to sort the situation for me.

Really delighted

Rob Vickress

14 April 2025
Rated 5 out of 5 stars

BRILLIANT SERVICE FROM APACHIE THEY…

BRILLIANT SERVICE FROM APACHIE THEY OFFER A NEXT DAY DELIVERY SERVICE IF ORDER IS PLACED BEFORE 1.30PM SPEEDY DELIVERY , ORDERD A APACHIE PRO EDITION CAME PACKAGED TO HIGH STANDARD ,EASY TO ASEMBLE, NIPPY SCOOTER FOR WHAT IT IS , THE DESIGN IS VERY ATTRACTIVE ALSO NICE SMOOTH RIDE , ONLY DOWN SIDE NOT SO GOOD GOING UP HILLS OTHER THAN THAT SPOT ON , GREAT !!!!

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Great fast delivery

Great fast delivery, good communication as in multiple emails to say when where ect for delivery, so far the scooter itself is great and does what it's supposed to 👍

5 February 2025
Rated 5 out of 5 stars

Great service from Dan

Great service from Apachie and Dan in particular. Received a scooter which had an issue, raised my concerns and was very swiftly contacted by Dan. He made the return so simple and hassle free. He then contacted me to say that he received the scooter back and a replacement was on the way! All done within a couple of days. Superb!

31 January 2025
Unprompted review
Rated 4 out of 5 stars

Nice Scooter but rubbish app that doesn’t work

I looked at a lot of E scooters online and decided on an Apachie, I purchased the Pro Edition 500W, it’s my first E scooter and I wanted to buy something that will last, it’s a really nice sturdy scooter but the let down is the OBX app, we have been trying to sign up to it for 3 days using 2 different iPhones and an android phone and the app just doesn’t work, I’ve contacted Apachie who said they would contact the app developer for advice, they told me it should work with iPhone 14 and the app developer said the app is working. The app is something that I wanted as a first time buyer so I’m disappointed that it doesn’t work and have now seen other reviews where people have said the app doesn’t work.
We will keep trying to sign up but I don’t hold out much hope in getting it working.

23 December 2024
Unprompted review
Rated 5 out of 5 stars

above and beyond service

above and beyond service, had my brolliant scooter a long time n needed some repairs so sent it in and it came back with more new parts than i had covered ( inc mud gaurds reflectors ,brske caliper and even a new deck. it looks like new again!! thanks apachie

19 November 2024
Unprompted review
Rated 5 out of 5 stars

Thanks Santa.

Bought the daughter a scooter for her birthday in October. Her bother and sister loved it when they had a shot so now Santa has bought them 1 each as well. Thank you Santa.

7 November 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look