Apartment list sent a invoice to my apartments for a apartment that they did not help me find. I found my apartment through FindMyNextApartment. Apartment list sent a invoice to get paid for finding t... See more
Company replied
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I think it’s a great concept but I REALLY don't like that they sent viewing requests through to apartment buildings that I liked. I had ZERO knowledge that that is what they do. Now all these places... See more
Company replied
We got multiple emails from Taylor that there were units available at this apartment complex and listed times available. We tried calling the apt complex and finally went over there, there were no uni... See more
Company replied
Pros: found legitimate rentals that met my criteria Cons: Relentlessly spammed me with emails suggesting apartments which have obvious dealbreakers: way above my budget, or banning pets. Criteria... See more
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Company details
Written by the company
At Apartment List, we’re on a mission to find every renter a home they love and the value they deserve. As the fastest-growing online rental marketplace in the US, our platform takes the time to understand your preferences and seamlessly surface your perfect match. Say goodbye to endless lists of properties and hello to apartments specifically curated to your wants and needs. After all, you shouldn’t settle on your next home – you should love it! To date, we’ve helped nearly 1 million families find a home they love, and we’re just getting started.
Contact info
575 Market Street, Suite 721, 94105, San Francisco, United States
- info@apartmentlist.com
- apartmentlist.com
1.6
Bad
384 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 73% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not one of the apartment buildings that…
Not one of the apartment buildings that has been submitted to me for consideration has had a vacancy. This app needs to be updated more
Frequently to keep it up to date.
4 February 2022
Reply from Apartment List
Hi Dennis,
I'm sorry that you have encountered some stale listings. Apartment List strives to find every renter a home they love and we partner with data providers for smaller units across the country who share this value. While we perform basic data validation, we rely on those partners to verify the accuracy of their listings. If you would like to send any of those listings to feedback@apartmentlist.com we would be happy to look into it and have them removed.
Thanks for the feedback!
Warmly,
Olivia
Did not find an apartment but it was…
Did not find an apartment but it was very helpful thank you
3 February 2022
Great experience so far & hope to find…
Great experience so far & hope to find my forever apartment in the coming months.
3 February 2022
55+/ wheelchair accessible as an attribute
I really wish you would allow an attribute for 55+ or handicap/ wheelchair accessible. We are trying to find a new apartment and it is great to have a list but then we have to call everyone and ask if the apartment is wheelchair assessable and that illuminates a lot of them.
3 February 2022
Since enlisting with this site they…
Since enlisting with this site they have sent to my inbox a steady stream of listings in variety. I was not expecting to receive such a diverse group of viewings, but I am glad for them, it gives me a broader range in a variety of locations within the confines of my desk. Thank you Apartment List.
3 February 2022
It a great app u can find an apartment…
It a great app u can find an apartment for a cheap price and rent is also cheap depends on the apartment complex area
3 February 2022
Very Helpful
Apartment List was great at keeping me up to date on apartment availability and helping me find a great place to live.
3 February 2022
I found my new apartment
The app was great it helped me find my new apartment thank you for the help
3 February 2022
Hello this site has been good
Hello this site has been good, however I believe they can improve the filters so that I can filter out areas not interested or fits criteria, for the area I'm searching for, however despite that this is a very good site.
3 February 2022
Apartments was also available for me to…
Apartments was always available for me to view
3 February 2022
Great service
3 February 2022
Great site to find apartments
Great site to find apartments! We were from out of state and it listed places we never would have considered.
3 February 2022
Excellent resource
Excellent resource - especially for someone considering relocation to Bay area and usefull to sent to candidates or future emmployees relocating to the area.
3 February 2022
Apartment List gives me the latest…
Apartment List gives me the latest updates on availability of spaces that suit my needs. My mailbox isn't full of messages that don't apply to my circumstances. Thank you for the help in my search for an appropriate home.
3 February 2022
The pricing is not accurate
3 February 2022
Reply from Apartment List
Hi Melissa,
I'm so sorry to hear that you encountered discrepancies in pricing! We partner directly with the majority of the properties we have listed on our platform to keep the information as updated as possible. That said, we do partner with data providers for smaller units across the country and while we perform basic data validation for these properties, we rely on those partners to verify the accuracy of their listings. If you have encountered any that you would like to flag for us, please email feedback@apartmentlist.com and we are happy to investigate.
Warmly,
Olivia
You give me great selections for when I…
You give me great selections for when I am ready to move.
3 February 2022
Easy
I was looking for apartments for about a month and was really getting no where. One day I happen to find Apartment List. I started going through the apartments that were suggested. The apartment complex started calling me. About a week later I found an apartment.
3 February 2022
Very helpful site with accurate updates…
Very helpful site with accurate updates and recommendations. I would not mind if the messages about price drop and increases could be left out.
3 February 2022
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