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APC Reviews 240,140

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TrustScore 4.5 out of 5

4.6

Delivery Company
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Review summary

Created with AI, based on recent reviews

Evaluating 58,067 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service for its punctuality and efficiency, often noting that items arrive on time and in excellent condition. Many appreciate the helpfulness and politeness of the staff, highlighting their care in handling parcels and their respectful interactions. The overall service is frequently described as excellent, with consumers valuing the clear communication and tracking updates provided. However, some customers reported issues with product quality and condition upon arrival, mentioning instances where items were damaged despite packaging. There were also occasional concerns about delivery accuracy, with some parcels being left at incorrect locations or without proper notification. A few people also experienced delays or uncommunicated changes to delivery times, leading to frustration.

What people talk about most

Delivery service

People report positive experiences with delivery services. Many customers praise the politeness and... See more

Staff

Consumers generally express satisfaction with the staff, particularly praising delivery drivers for their... See more

Service

Clients share positive opinions on service, with many praising the efficiency, promptness, and care received,... See more

Product

Customers had ambiguous experiences with product. While some reviewers consistently received items on time,... See more

Quality

Reviewers mention ambiguous feedback about quality. While many customers report items arriving in excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always a great delivery with APC. I’ve always had everything delivered on time and in excellent condition with no damage, not even to the outer cardboard packaging. It shows care is taken with every d... See more

Rated 5 out of 5 stars

Easy to order,very helpful staff. No problems with delivery dates and times. Such a lovely gift for anybody,great service. Both times of sending these delicious treats they have been received with... See more

Rated 5 out of 5 stars

They keep you updated every step of the way. They arrive within the designated time slot. Polite and patient. And ensure that that hand you the parcel personally. The best service i've received has... See more

Rated 5 out of 5 stars

Always reliable for next day delivery. Tracking good as it tells you what number drop you are and what number the delivery driver is on, plus his position on a map. Driver friendly and courteous.... See more

Company details

  1. Delivery Company

Written by the company

The APC is a Nationwide Parcel Service delivering parcels across the UK with speed and reliability, making it a trusted choice for both businesses and individuals. Whether you’re sending a single package or managing regular shipments, you can count on a smooth and dependable service every time. Send your next order with confidence.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

240K reviews

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Rated 4 out of 5 stars

Greay

No issues ,arrived when stated good all round service. Certainly would recommend .

23 May 2026
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Reply from APC

Good Afternoon

Thanks for your great review!

Regards,
Natasha.
Customer.relations@apc-overnight.com

Rated 2 out of 5 stars

The parcel was left at the gate at the…

The parcel was left at the gate at the end of the driveway, where there is a public car park. It was not left at the backdoor as indicated by the delivery notice. I understand it can be a confusing address for delivers but I was home and could have helped clarify. I would recommend the driver to call the number rather than just leave it in a public place.

19 May 2026
Rated 1 out of 5 stars

I have not received my parcel

I have not received my parcel....Delivery left on my Blue Bin by delivery person as seen on camera.........i am not in uk and delvery should not be left on bin and advised that I have received the parcel when I have not? Please can someone contact me on +44 7954340915 Thank you

21 May 2026

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