Apeer Doors Reviews 

124
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

I made a simple enquiry and was then bombarded with sales emails, which left me non the wiser. The thought of actually reading emails has been overtaken by Ai, I am still waiting for the answer to m... See more

Rated 3 out of 5 stars

Quality of the product is really good. We ordered two apeer doors, however the second door came in a good 20cm too wide. While they are rectifying the problem, this whole fiasco has delayed the remain... See more

Rated 4 out of 5 stars

Door looks great, aperture left for cat flap is correct size. 1 star removed as the Door has required adjustment 1 month after fitting because the door stopped closing! Had to call out fitters to adj... See more

Rated 5 out of 5 stars

Nice looking sturdy door at 70mm thick, good fitting service by Wilson Windows of Loughborough fitting team, great security features. Early days but looks like it should last a long time and due... See more

Company details

  1. #23 of 23 best companies in Door manufacturer

Written by the company

Manufacturers of high quality Apeer, Silka and Modo composite doors, selling only to trade window & door companies in UK and Ireland.


Contact info

3.7

Average

TrustScore 3.5 out of 5

124 reviews

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Replied to 12% of negative reviews

Typically replies within 24 hours

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3.7

All reviews

(124)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Apeer Composite Door

Apeer Composite Door: Crafted with reinforced fiberglass and a wood-grain finish, Apeer delivers durability and aesthetic appeal. Its multi-locking system ensures security, while energy-efficient features enhance insulation. A reliable choice for homeowners seeking style, strength, and sustainability in one package.

4 March 2024
Unprompted review
Apeer Doors logo

Reply from Apeer Doors

Hi Madeline, you will feel safe, secure and warm in your home with an Apeer70 door fitted. Thank you for your review!

Rated 5 out of 5 stars

I am delighted with my doors and…

I am delighted with my doors and windows ! Not do they look fantastic, but its energy-efficient features have also helped me save on heating bills

1 March 2024
Unprompted review
Apeer Doors logo

Reply from Apeer Doors

Hi Tyrell, thank you for your review, we hope you enjoy your toasty house with your new windows and A++ rated door!

Rated 5 out of 5 stars

I got the magnet upgrade and let me…

I got the magnet upgrade and let me tell you, ive had so many compliments on my wraths. Im changing them every couple of days, Depending on the weather of course

4 March 2024
Unprompted review
Apeer Doors logo

Reply from Apeer Doors

Hi Ayanna, the magic wreath magnets are new for 2024 and we are delighted you are happy with them and are able to change your door wreaths so frequently with no hassle or damage to the door. Enjoy!

Rated 1 out of 5 stars

Costumer service is non-existent

Costumer service is non-existent. They had to refit my front door (Apeer) as was leaking water inside and was not air tight. Plus they fitted it with the wrong colour of cill. Then it was not locking properly so they had to adjust it again. Now rain is coming through my letterbox. Never ending problems. I have tried calling the fitting company again and again and have sent emails to Apeer since 13/10/23 , and have been completely ignored.
Not great customer service and door quality for nearly £4K. Very disappointed and frustrated. The door is clearly not fit for purpose and the installation was appalling.

20 February 2024
Unprompted review
Apeer Doors logo

Reply from Apeer Doors

Thank you for your feedback. Please speak to your installation company regarding these issues so they can resolve the issues through the guarantee process.

Rated 1 out of 5 stars

hardware rusting and poor quality

I recently bought a front door with sidelights and the door is very good but the stainless steel hardware is rusting after only 2 months.
I have been onto them several time and have been given the runaround about how this is normal.
They are saying the obvious rust which is appearing all over the handle and lock is normal and is in their terms and conditions. Very disappointing
Very bad customer service and crappy hardware

16 February 2024
Unprompted review
Apeer Doors logo

Reply from Apeer Doors

Thank you for your feedback. Our customer services team have explained this is a natural process called' Tea staining' and is not rust, and they have advised how to clean the 'tea staining' from your handles.

Rated 5 out of 5 stars

Wish I had more doors to replace.......

The Apeer Composite Door impresses with its overall performance. It strikes a balance between aesthetics, security, insulation, and durability. While the initial cost may be higher compared to some alternatives, the long-term benefits in terms of energy savings, minimal maintenance, and enhanced security make it a wise investment. The Apeer Composite Door stands out as a top-quality product in the market, offering a perfect blend of style, security, and energy efficiency. Its durable construction, versatile design, and advanced features make it a reliable choice for homeowners looking to invest in a long-lasting and high-performing entry door.

7 January 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Great company to work for!!
As I company we've been number (target)based for a long time need to change that culture to quality based to achieve both.

22 December 2023
Unprompted review
Rated 5 out of 5 stars

Apeer door WOW

Just bought an Apeer door. I have to say the workmanship and artistry are excellent. It looks amazing. However the single most amazingly satisfying thing is the QUIETNESS. So strong so secure, quiet and and emmintly stylish! It brings our house to life and gives such a great first impression. I’d highly recommend Apeer doors to anyone. I’ll feel safe in my bed tonight!

12 December 2023
Unprompted review
Rated 5 out of 5 stars

Love working at Aperture Doors

I have been working at Apeer Doors for 6 months now and I Love it. I work with a great team that work hard and have a good laugh with one another. I’ve learnt so much about all the different types of doors that we do, and it’s nice to see the finished product once it’s all done. We are very busy and do make loads of doors each week. It’s a great place to work for.

21 December 2023
Unprompted review
Rated 1 out of 5 stars

Poor manufacturing, poor customer service

I wish I paid more attention to the negative reviews on here, before we bought a door from Apeer. We bought a silka door costing several thousand pounds, only to arrive with very shoddy workmanship where the glass meets the door. We paid for a premium door and expected one, but apparently their manufacturing is mediocre at best. After we raised the issue with the company that fitted the door, they contacted Apeer and we were told they would send someone to assess the situation. Some days later, a guy came and hastily took two pictures of the door, and didn't even knock on the door. I saw him on our ring doorbell and ran to open the door and talk to him, but he was gone. Amazing customer service. After a month of waiting for their "assessment", they came back and said that the door is of a standard they are happy with, providing no justification or explanation whatsoever. I can provide pictures of the door to anyone who requests them, so they can see how high the Apeer standard is.
Their manufacturing standards and their customer service is ridiculously poor and I would caution anyone thinking of buying anything from them.

9 October 2023
Unprompted review
Rated 1 out of 5 stars

Not Watertight!

Door was fitted - looked amazing. Then it rained and water leaked in under the glazing. Fitters came back and smeared mastic around the glass and beading - it now looks a cheap mess. Supposed to be airtight, not even watertight. The mastic will deteriorate and the door will leak again. The gasket/seal around the glass is clearly defective. Still waiting for satisfactory resolution.

10 October 2023
Unprompted review

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