Aperion Audio Reviews 1,095

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, with many highlighting the impressive sound performance and robust build. The customer service is frequently described as phenomenal, with staff members being knowledgeable, helpful, and dedicated to ensuring a positive shopping experience. People appreciate the personalized attention and the willingness of the team to go the extra mile. However, some customers reported issues with the aerodynamic design of certain speaker grilles, leading to noisy, slapping sounds, particularly with deep bass music. Additionally, a few people experienced a cord with major feedback, suggesting a potential quality concern.

What people talk about most

Product

Clients share positive opinions on product quality and performance. Many reviewers praise the excellent... See more

Quality

People report positive experiences with quality, praising the excellent build and material quality of... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Staff

Consumers consistently find the staff to be helpful and knowledgeable. Many reviewers praised specific staff... See more

User experience

Users describe positive interactions with the user experience. Many reviewers found the setup to be a breeze,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Oliver and Colin once again had great recommendations although they never pushed any sale. I believe this is my 3rd set of speakers I’ve gotten from you and all have gotten progressively better. From... See more

Rated 5 out of 5 stars

I’m extremely happy with their customer service. Every time I have a question, they are always there to help and give me the answer. Their super tweeters works amazingly good. It gives my system an ex... See more

Rated 5 out of 5 stars

Your personnel are knowledgeable, friendly and willing to do what it takes to make your shopping experience a comfortable one. As this was my first time buying speakers online I was a little nervous n... See more

Rated 5 out of 5 stars

I emailed Collin about a front stand that had come off of one of my speakers that are now discontinued. Even though Aperion no longer makes them, Collin searched the warehouse, found, and sent along t... See more


Company details

  1. Hi-fi shop
  2. Electronics store

Written by the company

We're Aperion Audio - an Internet Direct Speaker Company with award-winning products, and the BEST customer support available! We offer fast and free* shipping, comprehensive lifetime customer support, in-home auditions, an industry-best warranty, and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Worst service Collin refuse to modified…

Worst service. Collin refused to modify the defective design and refused to resolve the grille issue. The Aperion Audio Virus oups, Verus V8T V3 has poor aerodynamic design, with grilles that create air restrictions. This causes a very noisy, slapping sound, which is awful when listening to music with deep bass.
Beware, do not buy from us.
BEST REGARDS."

3 August 2025
Unprompted review
Rated 5 out of 5 stars

Aperion AMT Dual firing super tweeters

The sound comes first and we're impressed with the obvious improvement. The stereo imaging effect aka "soundstage" has doubled in height, width and depth. The vocals have become more intelligible, instruments are more present and the performance comes out into the room.
Highly recommended!

6 July 2025
Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. Provided understandable technical explanations and directed me toward products suitable for my use rather than the most expensive product. I also received prompt assistance with a technical issue. Will recommend to others and purchase from in the future.

18 April 2025
Rated 5 out of 5 stars

A Company That is So Easy To Deal With

The products Aperion offers are just very well designed and manufactured.

The order process is so very quick and painless, shipping is immediated and the buyer can easily trace and follow thier shipment to it's destination.

The latest purchase, the GR8 loudspeaker, it's just a magnificent product, an absolutely stunning appearance, and sonically, a total and complete success, a beautiful product indeed.

10 April 2025
Rated 5 out of 5 stars

Awesome

1st, the gift was an unexpected surprise so there’s that. I was also surprised a 2X fit!

Thanx for the gift but, mostly for the awesome sounds!

21 March 2025
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. The repair need was able to be diagnosed over email and or the phone. The sub woofer was fixed and sent back to me as working again. The price of the repair and part were reasonable. I was able to speak to a person or 2 over the phone which was nice as opposed to a bot. I had a great experience with this company.

3 April 2025
Rated 5 out of 5 stars

Speakers sound great

Speakers sound great. Had a few questions and communication was phenomenal. Shipping was quick. I couldn't ask for a better company to buy speakers from.

13 March 2025
Rated 5 out of 5 stars

Bought 2 pairs of A5 and packaging is…

Bought 2 pairs of A5 and packaging is solid!
Bought the speaker brackets too-
somehow 1 set received wrongly and they send express FedEx received in 2 weekdays international freight! Amazing customer service thumbs up ******!

3 March 2025

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