Apex Mortgage & Protection UK Ltd Reviews 470

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

We had a wonderful experience with Sarankan. He was incredibly kind and took the time to address all of our concerns clearly and thoughtfully. His patience and genuine passion for his work truly stood... See more

Rated 5 out of 5 stars

We honestly can’t recommend Diane enough! We contacted her regarding our remortgage and she worked tirelessly to ensure that we got the best deal, changing our lender at least twice within a 4 month p... See more

Company replied

Rated 5 out of 5 stars

Kyle's expertise, guidance and support is exceptional. Given our circumstances, he helped us massively that we think without his support, this won't be possible. He is very reassuring that even we... See more

Company replied

Rated 5 out of 5 stars

Sonia Featherstone is an absolute master in her field of work & very knowledgeable in other areas. Friendly & flexible, which helped a great deal in planning around my busy life. I would highly reco... See more

Company replied

Company details

  1. Mortgage broker
  2. Estate Planning Lawyer
  3. Insurance broker

Written by the company

Apex Mortgage and Protection UK Ltd Veteran-owned. Independent. Trusted. We’re a veteran-owned mortgage and protection firm offering clear, tailored advice across the UK. Whether you're buying your first home, remortgaging, or protecting your family or business, we provide expert, whole-of-market guidance you can trust. Our services include: Mortgages Life & critical illness cover Income protection Business & key person cover Free wills & trust support Proud to support clients and self-employed advisers with integrity, care, and real results.


Contact info

5.0

Excellent

TrustScore 5 out of 5

470 reviews

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Rated 5 out of 5 stars

Absolutely brilliant service from start…

Absolutely brilliant service from start to completion. Diane went above and beyond her role to help and guide us as we were first time buyers. She made us feel so comfortable and explained everything. Couldnt recommend her enough. If it wasnt for her making everything feel so simple I wouldnt have even started the process and would still be living at home. Thank you so much xx

30 October 2024
Unprompted review
Rated 5 out of 5 stars

Diane

Diane was absolutely amazing throughout.

She couldn’t do enough, very helpful and informative.

I’m all 100% protected

1000% recommend thank you for helping me.

25 October 2024
Unprompted review
Rated 5 out of 5 stars

Over and Above

My mortgage advisor, Kirstie Everard, has been invaluable throughout this experience, on hand to answer any questions I have, keeping me up to date with the process even when there was nothing to report, going above and beyond when a better deal presented itself, even when it meant more work for her. Nothing was too much trouble. Thank you so much for enabling me to buy my own house.

23 October 2024
Unprompted review
Rated 5 out of 5 stars

Diane has been truly amazing throughout…

Diane has been truly amazing throughout the whole of the mortgage process. I’m self employed so it was always a little more complicated but Diane took on the challenge- always making me feel optimistic and going above and beyond what I would ever expect a mortgage broker to do. She’s one of the friendliest and most helpful people I’ve ever met- nothing was too much trouble and always there when I needed her. When my mortgage came through it was such a happy moment for me and I thank Diane from the bottom of my heart for making that happen.

21 June 2024
Unprompted review
Rated 5 out of 5 stars

Diane has been fantastic from first…

Diane has been fantastic from first speaking with her last year to now having our mortgage in place she has made the whole process less daunting and has been outstandingly fast at getting any answers we need and is always on hand to put our minds at rest.

20 June 2024
Unprompted review
Rated 5 out of 5 stars

Amazing help

Amazing help, always there when needed! Even out of hours. Definitely recommend!!

13 June 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant !

Absolutely brilliant !! So easy going and friendly. I usually find the whole mortgage application process so stressful but Diane had it done and dusted within days. 5⭐️

7 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service!

I used Apex Mortgage and Protection to help porter my mortgage and they were just fantastic. I dealt with Lynn-Emmanuel, he was brilliant, knew his stuff, great advice and got the job done nice and smoothly. It was a lot less stressful than I thought it was going to be. I highly recommend their services and I will be using them again when I’m ready to sell.

30 April 2024
Unprompted review
Rated 5 out of 5 stars

Kirstie was excellent!

Kirstie was excellent from start to finish. Communication was spot on, keeping us updated throughout the process. Probably the quickest and easiest mortgage process I have been through, from selecting a lender and product to the offer. Will definitely be in contact with Kirstie at Apex again in the future. 100% recommend.

14 May 2024
Unprompted review
Rated 5 out of 5 stars

5* quality service

Sonia was super helpful and understanding from start to finish. She took the time to answer my various questions in great depth, and always went the extra mile. Sonia made the daunting experiencing of obtaining a mortgage, truly stress free! I would advise Sonia’s services to all friends and family.

22 April 2024
Unprompted review
Rated 5 out of 5 stars

Sonia Featherstone - Simply amazing!

After being tied in to a mortgage, despite having no financial interest in the property following a divorce many years ago, I had all but given up on having my own house again.

I met Sonia Featherstone and after explaining my situation, said she would see what she could do for me. She came back to me and said she had found a lender who would be willing to give me a mortgage for the amount I needed to get back on the housing ladder.
I soon found a suitable house and Sonia worked late one evening to put in the application to beat an interest rate rise by the lender the following day. Within a couple of days I had the mortgage offer and I am looking forward to making the house my home.

I can not thank Sonia enough for her hard work on this and the life changing opportunity she has helped me obtain.

I cannot recommend Sonia enough - regardless of your situation, give her a call (07738 727244) to see how she can help you. She is truly amazing.

2 May 2024
Unprompted review
Rated 5 out of 5 stars

First time buyers

As first time buyers we didn't know where to start when starting the house buying process. Then we found Sonia, she has been incredible from the start, guiding us through the whole process. We have had bumps along the way but Sonia has kept everything running smoothly. We are about to complete on Friday and we couldn't of done it without her.

She is very professional, friendly and supportive. She is always on hand for a call or just a email/text away.

Sonia has also supported us with our life insurance and extra polices we need making sure we have everything covered and giving us updates along the way.

Would highly recommend! Cant thank her enough for everything and making it as stress free as possible!

23 April 2024
Unprompted review
Rated 5 out of 5 stars

Good, Clear Experience

Clair at APEX was fabulous, she was so helpful in securing me the cheapest rate she could and processing my information in a prompt way which helped immensely with my remortgage. She answered my questions clearly and helped with any issues I had. I would definitely recommend them to anyone regarding financial advice.

4 March 2024
Unprompted review
Rated 5 out of 5 stars

Kirstie was amazing!

We had Kirstie Everard arrange our mortgage. Quick, efficient, prompt responses and always on hand to help with any queries, checking in regularly. As a first time buyer, finding this all very daunting, we couldn’t have done it without Kirstie and her ongoing support. Excellent service, 100% recommend!

29 March 2024
Unprompted review
Rated 5 out of 5 stars

Sonia - Efficient and professional

I used Sonia to arrange my mortgage and life cover. She was efficient and professional. She knew the products available and found one that suited my circumstances and budget. She returned calls promptly and kept me informed throughout the whole process. I would certainly recommend her. Thanks Sonia.

19 March 2024
Unprompted review
Apex Mortgage & Protection UK Ltd logo

Reply from Apex Mortgage & Protection UK Ltd

Hello Vince, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Sonia Featherstone is outstanding!

Sonia went above and beyond to make our experience top notch. She is extremely knowledgeable and supported us in making the best decision for us with our mortgage. Sonia continued to search for the best interest rates, up until the last possible moment. She is ace!

4 February 2024
Unprompted review
Apex Mortgage & Protection UK Ltd logo

Reply from Apex Mortgage & Protection UK Ltd

Good morning Diana, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Brilliant work

Really helped me navigate the difficult landscape.

8 March 2024
Unprompted review
Apex Mortgage & Protection UK Ltd logo

Reply from Apex Mortgage & Protection UK Ltd

Hello Owen, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Advise & support all the way

My wife and I needed an Retirement Interest only mortgage. Sonia found us a great deal. Our moving plans changed a few times during the process. Sonia gave us great advise and support during our journey. We always got reply when ever we made contact. I would recommend Sonia to help with your mortgage to anyone. 5 star.

6 March 2024
Unprompted review
Apex Mortgage & Protection UK Ltd logo

Reply from Apex Mortgage & Protection UK Ltd

Good morning Mark, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Sonia Sonia Sonia

Myself and my partner used Sonia at apex to assist us with our mortgage application. My partner is self employed and looking to work from home so we had specific mortgage requirements that needed to be attended to. Sonia went above and beyond to get us the best mortgage available. Updating us via phone/ zoom calls regularly and taking care of everything. Would 100% Recommend.

21 February 2024
Unprompted review
Apex Mortgage & Protection UK Ltd logo

Reply from Apex Mortgage & Protection UK Ltd

Hello George, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

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