APILayer auto-renew their service without any warning. They ask you to cancel IN WRITTING 30 days before, you better write it down yourself as they won't tell you before it's due. They moved away from... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Awful, unreliable service - stay away. Subscription and billing pages on the website are constantly down so you can't change your billing information or troubleshoot when something goes wrong with the... See more
Looks like a scam. After purchasing data from MarketStack (via ApiLayer), I found that data is of exceptionally poor quality. Immediately tried to cancel this subscription, ApiLayer was unresponsive... See more
Company replied
Stay away from Fixer / ApiLayer !!! I was on their paid plan, and canceled at some point. Months later found a charge for annual subscription on my card. Turns out my subscription was somehow not canc... See more
Company details
Written by the company
APILayer is a curated API marketplace that lists proprietary and third-party APIs from various providers and makes them available for developers and businesses of all sizes. Unlike other marketplaces, APILayer develops and lists only the most secure and reliable APIs for a given topic. The APIs can also be tested using a live demo on the marketplace itself. APILayer also guarantees a nearly 100% uptime and provides subscription-based support. It also offers other benefits, such as a single API key, a diverse portfolio for subscribers, and API provider hosting. With APILayer, select the best APIs and enhance the power of your app without worrying about scalability and stability.
Contact info
13 -15 Untere Donaustrasse, 1020, Vienna, Austria
- support@apilayer.com
- apilayer.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
scammer
Block Layer Protocol
Bigger scammer on Facebook and google can not able to withdraw funds:
Please stay away people this is a scam you can not withdraw funds from this Broker.
I lost $10,000 from this scammer:
Clear fraud
Even after blocking them on revolut…
Even after blocking them on revolut they charge your card under a different company name and absolute fraudsters and scam. Stay away.
It's scam!
It's scam!! Once they have your credit card information, they don't let you cancel...
Very bad company
Very bad company. I subscribed and had a system checking UK VAT numbers online. They did not BOTHER reading very important emails from the UK HMRC about upcoming changes to the system that would mean their system would not continue to work unless they made BIG changes. They did nothing. So my system suddenly stopped working. But they'd gone ahead and charged me another year. They've done NOTHING to fix the problem many months down the road and refuse to refund me. AVOID THEM AT ALL COSTS. I can advise how to connect directly.
ATTENTION! Don't buy from this website
Don't buy from this website. you can't unsubscribe and the service is not working
0 rate would be a better.
‘0’ would be a better description. They only post invoices to account. Its law that they email or post, You only find out when you see credit card, then to late and quote you their T&C’s. All these reviews say it all.
Stay away
Stay away from Fixer / ApiLayer !!! I was on their paid plan, and canceled at some point. Months later found a charge for annual subscription on my card. Turns out my subscription was somehow not canceled. They refused to refund that payment also. So I went and tested their self-service portal. There, when I try to cancel, the interface is claiming package is canceled, but actually it is not. Looks to me more like a systematic scam, based on countless similar reports, than a solid business.
I've been double charged 2 months in a…
I've been double charged 2 months in a row. I write to them and get no response. Fraudulent website.
I can't cancel my subscription, I don't have access to my plan.
My account does not have any subscription and the money is still being charged.
I wrote to support to cancel and refund all months. They were refunded for one month and the subscription is still ongoing and in the following months my account is again charged.
I do not recommend this service.
Overage Charges with No Notification
They claim that they will notify you at 75%, 90% and 100% usage, but this is untrue. They charged us with nearly 600USD in overage charges without any notification.
I reached out to them multiple ways (email, website form, emails to parent company) over 2 months and received no response whatsoever. Someone from APIlayer actually reached out to me to check if they could help with our regular account, and when I responded regarding the unexpected charges, he stopped responding entirely.
Stay away from this company. They don't provide the updates they market anyway (advertise updates every 30-60 seconds, actual updates are between 5-6 minutes.) There are better alternatives.
They're monopolizing an open source project.
They're monopolizing an open source project in order to gain more attention, should tell you enough about the company.
This company is a scam
This company is a scam. I lost over $3200 for them.
I received a notification from their system stating that I exceeded my monthly request limit and my current subscription plan does not allow any further API requests for this period. However, I can request more and they will charge me an additional amount. I am confused about this. I have already paid a significant amount for their API and I feel like this is a scam.
Additionally, my Master Card expires on 05.2022. So, I would like to know why they will charge me after my card has expired. It makes me question the legitimacy of your services.
This company charged me $400+ per month for a basic plan with an annual fee of $99.99. I lost over $3200 for them. Despite multiple refund requests, they have not responded and are likely a scam.
How can I upload the photo here?
SCAM…
SCAM ALERT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
This "company" doesn't let you cancel the account, and won't reply to your emails.
Spam and threats to file a complaint if…
Spam and threats to file a complaint if we do not renew our subscription. We took out a one-year subscription to test ipstack and decided to temporarily suspend our subscription because the site is still into development. But Apilayer/Ipstack kept trying to take payment from our card (which we have to keep frozen) despite us asking them to suspend our subscription. They keep trying to charge our bank card for a new subscription. Now they are threatening to sue us if we don't resubscribe to ipstack 🤨. We took out a one-year subscription to test the IPstack platform which sends a lot of errors and instead of resolving the problems, prefers to threaten customers with resubscription. We have decided to no longer use IPstack or any api layer products and we recommend that you do not use any of their products.
Fraud of a service
Fraud of a service. Refuses to terminate my account. Billed for over a year without my permission. Requested cancellation over 1 and a half years ago now.
Absolute scam, BEWARE.
Ive asked for termination of my account…
Ive asked for termination of my account about 5 times so far in the last week. They are giving me the runaround. Looks like I will have to freeze my card and/or cite them for fraud. At this point they are knowingly taking my money (ie stealing). AVOID.
Subscription Cancelation
The website does not state the correct subscription cancellation policy, Even though I have canceled my services I have been charged and not refunded.
Impossible to cancel subscription
Impossible to cancel subscription after many attempts through all available support channels.
Avoid at all cost if you anticipate wanting to cancel a subscription.
Impossible to cancel subscription
Like other comments say, impossible to cancel the subscription, they harass you everyday to pay for a terminated service. I had the foresight of using a digital debit card so I could just block it.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








