Aplus Insurance Reviews 

256
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I will refer A+ to other customers. I Sabrina Buford" love the service, everyone is very nice, and respectful. Also every time when I call A plus" someone always answer the phone. They never puts me o... See more

Company replied

Rated 5 out of 5 stars

I've had Aplus as my company's insurance provider for the past three years, & I must say I've never had so much piece of mind on the insurance side of my company. Everything is literally one call away... See more

Rated 5 out of 5 stars

I’ve been with A+ since May 2019, and my experience has been nothing but positive from day one — all because of one person: Jaqueline (Lakewood Ave location). She is damn good at what she does. Her cu... See more

Company replied

Rated 5 out of 5 stars

I had an agent named Carla reach out to me and had gave me wonderful assistance reinstating insurance with a new carrier. A recent carrier dropped from Georgia and gave no such warning. Thanks to Carl... See more

4.8

Excellent

TrustScore 5 out of 5

256 reviews

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4.8

All reviews

(256)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Wishing I could get the same customer…

Wishing I could get the same customer service as everyone else! However, I’ve been waiting on a refund for over a month!! No one has gotten back to me, and I’m left hanging, wondering if I’m going to get a refund.

Every time I call A Plus insurance, they have me wait on hold with their insurance carrier, Falcon for hours, only to get hung up on when someone actually answers.

23 May 2024
Unprompted review
Rated 5 out of 5 stars

Happy small buisness man.

I have been working with A+ for a few years and I have to say they are just that A+. They help me understand what I need and always work on getting me the best price. The customer service is second to non.

10 May 2024
Rated 5 out of 5 stars

A+ Customer Support

I've had Aplus as my company's insurance provider for the past three years, & I must say I've never had so much piece of mind on the insurance side of my company. Everything is literally one call away, not to mention those dreaded renewals have never been so smooth. Thanks guys for making everything so easy.

23 April 2024
Rated 5 out of 5 stars

Sonya Stevens is one of the happiest…

Sonya Stevens is one of the happiest souls that I have met during customer interaction. She is knowledgeable, patient, willing, and understanding. This is as good as it gets. I am sincerely grateful to be a customer of A Plus due to this excellent experience. Thank you!

24 June 2023

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