apothespa.co.uk Reviews 97

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Great products, good service with a personal touch, and, should there be a problem, it’s handled quickly and efficiently. Many thanks.

Rated 5 out of 5 stars

i have a long term itchy scalp issue - these shampoos are the kindest i have yet found and reduce the flaking to a minimum and irritation to zero. They are concentrated so a little goes a long way. As... See more

Rated 5 out of 5 stars

Have used the skincare products for many years. Good quality. Kept up to date on the delivery status. Usually delivered after 2 days of despatch if using the free delivery option.

Company replied

Rated 5 out of 5 stars

Fast delivery, secure packaging & a personal touch. Your products never disappoint & really happy to discover Hippy Daze Reed Diffuser in stock….fabulous scent ❤️

Company replied

Company details

  1. Toiletries Shop
  2. Cosmetic Products Manufacturer

Written by the company

Organic & Natural Cosmetics hand made in Devon. Mostly vegan and all vegetarian, SLS and parabens free, not tested on animals.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

97 reviews

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Rated 5 out of 5 stars

Feedback from company was first class

Feedback from company was first class. Went above & beyond. Would recommend company.

2 April 2024
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Reply from apothespa.co.uk

Hi Shona - thank you so much. Your review is very much appreciated! kind regards Lisa & the team

Rated 5 out of 5 stars

The quality

The quality of the ingredients is excellent, ladies at the end of the phone are always eager to help, Much appreciate. Thank you.

30 March 2024
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Reply from apothespa.co.uk

thank you so much for this review. kind regards Lisa & the team

Rated 5 out of 5 stars

When not able to visit the shop in…

When not able to visit the shop in Totnes am very pleased with the service I received ordering online, very nice products

30 March 2024
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Reply from apothespa.co.uk

Hi Jackie - thank you so much. We look forward to seeing you in store soon! best wishes Lisa & the team.

Rated 5 out of 5 stars

Products that never disappoint ❤️

Fast delivery, secure packaging & a personal touch. Your products never disappoint & really happy to discover Hippy Daze Reed Diffuser in stock….fabulous scent ❤️

29 March 2024
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Reply from apothespa.co.uk

Thank you Helen :-)

Rated 5 out of 5 stars

Great products.

Have used the skincare products for many years. Good quality. Kept up to date on the delivery status. Usually delivered after 2 days of despatch if using the free delivery option.

27 March 2024
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Reply from apothespa.co.uk

Thank you Liz for your lovely review - very much appreciated! best wishes Lisa

Rated 5 out of 5 stars

Very easy to order

Very easy to order, products are so good too. Impressed with discount and free postage, will be ordering again

27 March 2024
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Reply from apothespa.co.uk

Thank you so much for your review! So pleased you like our products and the recent special offer. Lisa

Rated 5 out of 5 stars

Shampoo

i have a long term itchy scalp issue - these shampoos are the kindest i have yet found and reduce the flaking to a minimum and irritation to zero. They are concentrated so a little goes a long way. As with any shampoo, don't leave it on for long.

25 March 2024
Rated 5 out of 5 stars

Two products

Two products ordered, one arrived as advised, but queried time of delivery for the other as it was an online gift voucher, great customer service via email, voucher arriving again as advised! Thank you!

28 February 2024
Rated 5 out of 5 stars

Hippy daze = happy day's

I'm hooked on Hippy Daze and have the diffusers in 3 rooms and the spray for the bathroom. Delivery is always prompt and I love the little touch of dried flowers in the packaging. Would highly recommend

26 February 2024
Rated 5 out of 5 stars

I heard about the shop from a friend

I heard about the shop from a friend, who is an existing customer. I love the fact that your products are made with natural materials. I have purchased your frankincense & rose eye cream, which feels lovely though it is too early to judge if and how good it is. I am about to order a skin moisturiser as well. My order was so easy to make and arrived in very good time. Thank you

26 February 2024
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Reply from apothespa.co.uk

Hi Marika - thank you so much for giving us a lovely review. Your eye cream is hand made in small batches and contains lots of quality organic ingredients including organic jojoba oil, organic shea butter, rose absolute, organic rosehip seed oil, organic rose water, frankincense (boswellia carterii) and more. We hope you enjoy it!

Rated 1 out of 5 stars

Spot treatment made my skin angry

I usually get on really well with the skincare products since they're natural, but I thought I'd try the spot treatment and after first try and others, it made my spots red and angry. Bit disappointed 😞.

10 February 2024
Unprompted review
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Reply from apothespa.co.uk

Dear Olivia - thank you for this review, sorry to hear you are disappointed with this product - it does sound like it has not agreed with you. Perhaps you are allergic to tea tree or eucalyptus? The ingredients are very simple : organic safflower oil, bergamot essential oil (bcf free), tea tree essential oil, lavender essential oil and eucalyptus essential oil. This blend of essential oils is in an organic dry oil (safflower) and all would normally be excellent for treating spots and acne. We use this blend in a face wash and a face cream and have been selling these products for a number of years. This is the first complaint about our bergamot range so that is disappointing, as they are all hand made by myself, the owner. best wishes Lisa

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