App Reservecreditcard Reviews 

197
TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This company claims the program has been suspended and I will receive a check for the $95 I paid in fees in 10 days. What about the money I paid for the annual fee of $75 and the money they charged m... See more

Rated 1 out of 5 stars

SCAM!! They email approval saying it is a $60.00 fee and as soon as you pay an email arrives saying there is $35.00 fee before the card is shipped. Paid the fees and the card showed shipped after two... See more

Rated 1 out of 5 stars

Biggest scam ever. Considering all the complaints, I believe it's time to start a class action lawsuit against Reserve Direct Credit. They gladly take your money and then there's no card. Called and c... See more

Rated 1 out of 5 stars

SCAM!!!! Do not apply for this credit card,I paid the fees and I emailed customer service and asked where my card was,they said it'll be 7-10 days,well that came and went and nothing, I've emailed num... See more

You should know

1.2

Bad

TrustScore 1 out of 5

197 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(197)

197 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Keep Trying

Ok, so it's not a total scam. I was supposed to get the card in May, but it didn't come until the third week of June. I kept calling and using the online chat. They always told me the same thing, we're backed up, it's coming etc. When I got the card, I called the number after using the online activation prompt. Tried calling for three days, nobody answered. Called the other number they have and got through, was told that the first number I called isn't for activation. Was given (810) 775-2581 and still no answer. So I emailed them and they actually emailed me back and said they'd look into what the hold up was. The next day my card was activated and they had only charged me $75 for first years fee. $225 in available credit, tried buying something, and it was all good. So keep on trying guys, just keep at it, the 810 number eventually picks up. Use chat and email. Stay on top off it if you want the credit card.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

i PD THE$90.00 AND IT'S BEEN OVER A…

i PD THE$90.00 AND IT'S BEEN OVER A MONTH AND STILL NO CARD THEY CLAIM THERE BEHIND SENDING OUT THE CARDS I'M ABOUT READY TO ASK FOR MY MONEY BACK GOOD 1ST INPRESSION THERE MAKING

1 July 2026
Unprompted review
Rated 1 out of 5 stars

I would give it a zero if I could

I would give it a zero if I could. This has been, by far, the worst credit card company I have ever dealt with. I paid the required $95 fee and was repeatedly given inaccurate information about when my card would arrive. After several delays, I finally received an email stating that my card would be delivered between May 27 and May 29, but it never arrived.

When I contacted customer service again, I was met with excuse after excuse rather than a resolution. I was also told that if I canceled my account, I would never be able to reapply, so I decided to wait a few more days in hopes that the issue would be resolved.

After receiving no card and no satisfactory explanation, I filed a dispute with my bank regarding the $95 fee. The very next day, the company canceled my account without my authorization and failed to refund the fee I had paid. Overall, my experience was extremely disappointing due to poor communication, misleading information, and the lack of a proper resolution.

2 June 2026
Unprompted review
Rated 1 out of 5 stars

Frustrating company

Frustrating company. My card came a month late. Activated online just for them to say to call to finish activation and noone is ever available. This is day 4 for me. I hate that I spent money to even start this process.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

Pay additional $150 to activate card

IF you ever get your card They will not ACTIVATE IT without an additional $150 for some credit repair program being charged to the card. I waited over 2 months to finally get the card. I was approved on 4.28.26 the card didn’t arrive until 6.27.26. You can’t activate it on the website after you put the info in to activate it then gives you a number to call instead that no one picks up when you call the regular customer service number they tell
You to call a complete different number. 3 days over 100 calls that immediately hangs up or puts you on hold for exactly 5m 23s then says leave a vm. Just to be told they won’t activate the card unless they charge $150 to the card for some credit program. You have to pay 2 different fees up front then wait 2
Months to get your card another 3 days 100
Plus calls just to pay another $150 and still can’t use the card. RUN DONT WALK AWAY FROM THIS CARD

30 June 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT RECOMMEND!!

DO NOT RECOMMEND!!

I waited over three months to get my card they push you into their credit repair program once they approve you for that program there’s a $75 annual fee that you’re not made aware if that’s on your account. Not worth the money and the fees

30 June 2026
Unprompted review
Rated 1 out of 5 stars

This is the worse company in history

This is the worse company in history. They get your $95 and take forever to send your card, and when you call you can never get anyone, When you email its always the same sorry ass excuse. This company sucks and I will be reporting to the BBB

30 June 2026
Unprompted review
Rated 1 out of 5 stars

Run far far away

Run far far away. This is by far the worst company I've ever dealt with. Afyer paying the $95 fee, I waited the 14 days and the website never confirmed my card that was supposed to be delivered I called and then it took a month to get my card, then I did the activation online and then it gives you a number to call and when you call no one answers I've spent 3 days trying to contact someone to activate my card and I never get anyone to answer........ will be reporting to the BBB as well.

29 May 2026
Unprompted review
Rated 1 out of 5 stars

I had this card when I called to cancel…

I had this card when I called to cancel the card they told me I wouldn’t be able to reapply. I cancelled the card because I didn’t want a credit repair program i never agreed to. They did refund my money.

8 June 2026
Unprompted review
Rated 1 out of 5 stars

This is a card you shall not want

This is a card you shall not want. When you call they act like they don’t know what’s going on, they have no clue at all once I finally get the card I will not activate it I will simply close it out

29 May 2026
Unprompted review
Rated 1 out of 5 stars

I applied for the card and they said I…

I applied for the card and they said I was approved for $300. Then they told me I needed to send in $35 for my card to be sent out. It didn’t come so I called them and they told me I need to send another $60 to them. I got a response then stating my my card will come with 7-10 business days. The people took my $95 and I have not received a card. This is over 3 weeks. I can’t get through to anyone when I call. These people are scammers and they are the worse. Please do not send your money to these liars and scammers. It’s so unfair you have these liars not being punish. I advise you all to report them if it happen to you. Don’t apply they will take your money.

2 June 2026
Unprompted review
Rated 1 out of 5 stars

I received my card today .They tell you…

I received my card today .They tell you to activate on app then they direct you to call a number to finish activation.After multiple calls to reach a representative they then try to get you to agree to a credit monitoring service for $195 ,I declined the offer then they lowered it to $149 ,I declined that also .My card was then activated immediately billing me a $75 annual fee which left my available credit $225 .

28 June 2026
Unprompted review
Rated 1 out of 5 stars

I applied and paid my fees over a month…

I applied and paid my fees over a month ago. I never received the card. I would chat with them almost daily and their response was always the same. “Sorry for the delay thank you for your understanding”. One agent even lied and said it was in transit about two weeks ago. Today I asked for a refund and they actually complied and cancelled my application. The agent said the refund should arrive in your account in three to five days. I told her I hope it doesn’t take as long as your card does. This company sucks.

21 May 2026
Unprompted review
Rated 1 out of 5 stars

I ordered the card Memorial weekend…

I ordered the card Memorial weekend after makin 2 payments now here it is the end of June and I still haven’t received it and when I tried to call it tell me to enter my card number but I don’t have a card to enter and that’s the only option that the have when you call there’s no option for customer service the email that they’re using says it doesn’t exist and the chat link never open up to start a chat

29 May 2026
Unprompted review
Rated 1 out of 5 stars

They got me too!

Yep, they got me too. Paid the activation fees and finally received the card about 2 months later. But now I cant activate it. Since when do you receive a card in the mail and cant activate it until you speak to an agent whos NEVER there? WOW. they really got me too. Dont do it!
Dont get try to even get this card!

29 June 2026
Unprompted review
Rated 1 out of 5 stars

I waited over a month

I waited over a month. They said 10 to 14 business days. Didn’t happen. Not even close. I kept calling. Three times a day. Every day. Used the chat, too. Twenty-one days. Not one live person. Incredible.

Then I looked at the reviews. Suddenly, everything made sense.

So I filed a dispute with my bank. Best decision I made.

Here’s the amazing part. At 3:34 a.m., my bank confirmed they received the dispute. At 3:35 a.m., one minute later, I got an email saying my account was canceled and my fees were being refunded.

One minute. Think about that.

Apparently, when a bank gets involved, things move very, very quickly.

If you’re still waiting, don’t wait forever. Get your money back. File the dispute if you have to. It’s amazing how fast problems get solved when the money starts going the other direction..

27 June 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look