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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, particularly the pens, and the outstanding service received. Many highlight the fast and reliable delivery, noting that items arrive quickly and are always securely and carefully packaged, often with thoughtful extra touches. Reviewers frequently mention the exceptional communication and attention to detail from the company's team, appreciating their helpfulness and professionalism. The nib-tuning service is also highly valued, ensuring pens perform beautifully.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the quality of the products,... See more

Service

Users describe positive interactions with service. Many customers praise the excellent communication,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the fast shipping, with items... See more

Quality

Consumers consistently find the quality of products and services to be positive. Many reviewers praise the... See more

Order

Reviewers mention positive feedback about order. Many customers report outstanding experiences, highlighting... See more

Based on these reviews

Rated 5 out of 5 stars

I made a purchase of two pens due to availability and price listed on the website. It turned out that one of the pen nibs was not available and wouldn't be for a couple of weeks, but I contacted Appel... See more

Rated 5 out of 5 stars

Appelboom and Joost are amazing! They have everything that you want and sometimes a discount coupon too. Very helpful and kind. Answer every question extremely fast! I love all the amazing pens they... See more

Rated 5 out of 5 stars

THIS is an amazing company . All around . From customer service , to quality product . Fast Delivery and attention to detail . And let’s talk about Joost ! An exceptional person . I’ll be back again.... See more

Rated 5 out of 5 stars

I've found Appelboom to be exceptionally responsive. Each time I sent an e-mail to their staff, I received a response on the same day. Their communication was clear, concise and error-free. When I rec... See more

Rated 1 out of 5 stars

Someone had ordered a Christmas gift from Appelboom for me, which I really relied on. I had one of the hardest years in my life, and really needed that bit of a Christmas joy. But no, instead althou... See more

Rated 5 out of 5 stars

Few people still understand the art of writing with a fountain pen - the art of being considerate when you shape words -, even less people understand the art of the fountain pen. It’s more than an ins... See more

Rated 5 out of 5 stars

Appleboom has a great selection of pens and inks and is a hobbyist dream. The service was great, fast and very reliable. It was also do sweet they added a gift and I ate it right away 😁 it makes an o... See more

Rated 5 out of 5 stars

Dear Appelboom team, I received the Pilot 823 together with the inks I ordered yesterday. Today I had the chance to ink the pen and write a bit with it and it feels amazing. The writing experienc... See more

Rated 5 out of 5 stars

I bought from Appelboom my Visconti Homo Sapiens Bronze Age with the Stub 18 ct Gold Nib, it arrived well, I tested it and already inked it: it writes beautifully, I am very happy with it!!! Thank... See more

Rated 5 out of 5 stars

After a catastrophically bad experience with Montblanc buying the most expensive pen I'd ever purchased -- from them or anyone else -- Appelboom was a breath of fresh air. The website just *works*, I... See more

Rated 5 out of 5 stars

Wow, looking at the reviews they hardly need my help. However, here goes: I have bought from Appleboom a number of times (online) and it has always been a great experience. Everything is always... See more

Rated 5 out of 5 stars

I bought a Pencil Pouch. I’ve had some concerns before buying it, but the customer service was great and very reassuring. The item arrived quite quickly, and you could also tell that they put some eff... See more

Rated 5 out of 5 stars

I ordered a fountain pen with nib checking service and some other inks and accessories. After placing the order I have been contact by Jost in 1-2 hours that one pen pouch for 3 pens is... See more

Rated 5 out of 5 stars

I easily found the item (Pelikan nib unit) I was looking for on Appelboom's website and it was delivered very quickly to Canada. The BB nib is very smooth and writing with it is a pleasure. Terrific... See more

Rated 5 out of 5 stars

This is a magnificent pen store with an immense supply of various pens. Appleboom ships fast. It is always a pleasure to do business with them.

Rated 5 out of 5 stars

I received my Y-O-L Grand Viceroy Barley - what can I say! Thank you for the courtesy and speed of dispatch of my order. You have become my retailer-of-choice for my pens and accessories.

Rated 5 out of 5 stars

The communication was brilliant as was the service. They checked my pen to ensure it was perfect and the dispatch was very quick, 24 hours from them to Manchester. Will definitely buy again

Rated 5 out of 5 stars

They have great products and services. The nib-tuning service is fantastic for fountain pens. They ship products promptly and have good prices. Great customer communication too!

Rated 5 out of 5 stars

I ordered Ferris Wheel Press fountain pen "After hours" to be delivered to Poland. Box came quickly and nicely packed. Nib F is really fine and maybe I should've chosen M but this is a different top... See more

Rated 3 out of 5 stars

The shipping charges are very expensive, $32.23. Then I received a notification that I owed even more before they would deliver my package, $38.97! Buyer beware.

Rated 4 out of 5 stars

I ordered two items on Sunday. On Monday, I received an email informing me that one of the items was currently out of stock and would re reordered for me. After one week, I asked customer serv... See more

Rated 5 out of 5 stars

Joost provided excellent and courteous service. I ordered a pen which wasn't currently in stock. He procured it quite quickly and sent it right out. Wonderful. It has been a pleasure. Thank you,... See more

Rated 5 out of 5 stars

This was my first time ordering a pen from Appelboom and I have to say that the service exceeded my expectations. Delivery was within the timeframe established, the gift wrapping on the box was a del... See more

Rated 5 out of 5 stars

Wow. Simply wow! This is how you do well by your customers. The shipment was prompt. It was carefully and expertly packaged. There were even a couple of small treats included. How thoughtful! The pro... See more

Rated 5 out of 5 stars

Fast Delivery with DHL. Great customer service. Joost and his team really go the extra mile. Can't commend them highly enough.

Rated 5 out of 5 stars

I’ve had consistently excellent experiences with Appelboom. I’ve purchased Montblanc, Pelikan, and Visconti pens from them, always with their outstanding nib-tuning service, and every pen they’ve deli... See more

Rated 5 out of 5 stars

Appelboom, a renowned provider of exquisite writing instruments, has captivated a global audience of fountain pen enthusiasts and aficionados. Their remarkable offerings, coupled with their expertise... See more

Rated 5 out of 5 stars

I've treated myself with a Diplomat Aero Oxyd Brass for the Fountain Pen Day, and decided to buy it from Appelboom in Europe as the prices were definitely interesting, and they were also selling... See more

Rated 5 out of 5 stars

The pen I ordered was packaged with care and attention to detail, which added to the luxury experience. Great web site, selection, and pricing. Appelboom provided an enjoyable buying experience!

Rated 5 out of 5 stars

The pen is beautiful it writes so smoothly, I’m glad I chose EF nib and had it tuned for the final finish. Very pleased with my pen . And would recommend.

Rated 5 out of 5 stars

I had an excellent experience shopping with Appelboom. Their customer service is responsive, friendly, and knowledgeable, making the entire process smooth from start to finish. I highly recommend Appe... See more

Rated 5 out of 5 stars

Appelboom Pennen for me stands for excellent service, excellent communication and yes, lots of beautiful fountain pens! 😉 I bought several pens at Appelboom, will continue to do so. I am a happy cus... See more

Rated 5 out of 5 stars

I had a Visconti Crystal Dream and asked if Appelboom could tune it for me, so I could be happy with the nib. I sent it in, and they corrected all of the problems! Above and beyond!

Rated 5 out of 5 stars

Fast shipping even to US. Great pen and communicative service.

Rated 5 out of 5 stars

I’ve placed multiple fountain pen orders with Appelboom, and every experience has been outstanding. It’s truly one of the best online stores in the fountain pen world. The website is clear, inform... See more

Rated 5 out of 5 stars

My order was shipped very fast! I've ordered the same pen twice, by mistake, and i called Appelboom and they were very kind and accomodating, and agreed to exchange one od the pens with another one i... See more

Rated 5 out of 5 stars

Great service—answered all my questions and handled special requests with ease. My go-to for fountain pens and accessories.


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

364 reviews

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Rated 5 out of 5 stars

Very fast and very good service

Very fast and very good service.
Visconti Homo Sapiens Chiantishire rollerball
Questions about additional information concerning the pen were quickly answered. Shipping and delivery was super fast...

9 January 2025
Unprompted review
Rated 5 out of 5 stars

Two prompt deliveries

I have placed two recent orders for Pilot pens.
Both were shipped securey and elegantly wrapped.
The pens were in perfect shape, the deliveries prompt.
Summary: good prices, excellent service.
Will be buing aain.

6 January 2025
Unprompted review
Rated 5 out of 5 stars

First order but most definitely wont be…

First order but most definitely wont be the last, the pen I wanted was out of stock and I'd requested nib work/check done prior. Was communicated with and warned of 3 week delay, in end was only two week and shipment to UK was super-quick and fully informed by both DHL and Appelboom at every stage the package details and whereabouts until it arrived at my door.

Pen was beautiful but most importantly the nib was super super smooth and lovely and juicy wet as the broad nib should be, The ink left in the pens converter enabled me to do a very quick check before those last drops ran out.

Ink was so nice I emailed and asked what the ink was not expecting a response till post the weekend.. Amazed that the director responded that evening with the ink details.. above and beyond Appelboom.

I've not even needed to mention the two mini-stroopwaffels placed in the box.

20 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I ordered a $400 Montblanc Boheme pen. They did a fantastic job with quick shipping; the item was 100% as described. I will order again!!

20 November 2024
Unprompted review
Rated 5 out of 5 stars

A great customer experience

A great customer experience as they are superb at communicating and going that extra mile for their customer. My recent purchase was not in stock but they were in touch with the manufacturer immediately. When shipped the packaging was of a quality not often seen these days. The manufacturers box was over wrapped with their own paper and inset into their branded display box. I would highly recommend looking on their website and know that you are going to get a great purchase and exemplary customer care.

25 November 2024
Unprompted review
Rated 5 out of 5 stars

Appelboom always deliver.

As always Joost helped me with my order and the entire process was smooth and I've got a dream pen for an excellent price. Joost arranged to have the stock nib changed for my preferred option and informed me this may delay my order, and then delivered it quicker than the estimate.

Appelboom are my only source for pens these days due to their customer service and exceptionally skilled nibmeister Anabelle. You'll always get a pen that writes exquisitely out of the box, with bonus stroopwafel.

24 October 2024
Unprompted review
Rated 5 out of 5 stars

Great experience; excellent service

I recently ordered a Filofax Personal Compact Calypso ring planner from Appelboom. I have ordered from this company before, but it’s been awhile. I was perusing their website when I came across this discontinued model and was quite surprised to see it on their website. Shipping to the United States was faster than expected, and it was packaged very carefully with attention to detail. Communication from the company was clear an instantaneous. Overall, the whole shopping experience was pleasant, and I would not hesitate to purchase from this company again!

9 September 2024
Unprompted review
Rated 5 out of 5 stars

Go to pen site

I had an amazing experience with Appelboom. The product was excellent and the customer service helpful and friendly. And the stroopwaffles were the cherry on top!

1 September 2024
Unprompted review
Rated 5 out of 5 stars

Leonardo Pens from Italy

I ordered pens from the brand Leonardo at this Shop: highest quality and the delivery was perfect. They use loving wrapping paper for each package. And the customer service is also very fast and friendly!
Thank you, Mr Appelboom!

13 August 2024
Unprompted review
Rated 5 out of 5 stars

Very good customer service

Very good customer service. Great response to my many questions and special requests. I would definitely look here first for anything related to fountain pens and all the things they sell.

2 August 2024
Unprompted review
Rated 5 out of 5 stars

This is an absolutely GREAT store to…

This is an absolutely GREAT store to buy luxury pens from-and is easily one of the best companies that I’ve ever dealt with. Service is impeccable and their products are always as described. I cannot complement them enough. They are 5+++++

31 July 2024
Unprompted review
Rated 5 out of 5 stars

UK order of Pelikan M1000

I ordered a Pelikan M1000 Renaissance Brown on Tuesday this week, including a nib tune and smooth, and it was delivered to me, in London, on Friday morning. Beautifully packaged, an excellent service.

26 July 2024
Unprompted review
Rated 5 out of 5 stars

Worth the wait

Did I get what I wanted?
Yes. An Opus 88 with a custom nib and the nib (a broad Architect) is amazing: Smooth and good line variation, in case I want to sketch with it - the nibsmith's work is to be recommended.

The pen was lovingly packaged with ribbons and what not - totally appropriate for the fountain pen enthusiast and come on - every customer WANTS to be pampered with a bit of visual knick-knacks.

The total waiting time was a bit over a month;
- the pen was not in stock
- the nibsmith came down with an ailment

In other words: Life happened, which most of us are accustomed to. In the meantime, client service with the boss himself was excellent, so I always knew about the when and whats of my future pen.

In the end, I am a happy customer with a lovely new fountain pen.

11 July 2024
Unprompted review
Rated 5 out of 5 stars

Amazing package , products and customer service!

Amazing package and customer service!
Thank you for the lovely extra touches with my order. I bought the Leonardo Momento Magico in EF (with custom nib tuning and smoothing) + additional ink. It took only 3 days from Netherlands to Australia, when it was ready to ship. So impressed when the I opend the box - beautifully and so neatly wrapped with lovely paper and the golden Appelbloom logo. All was perfectly intact and well packaged. The bonus was two Stroopwafel mini sweets which we enjoyed so much! It was a lovely added touch from the Netherlands, considering the distance this package went. Thank you so much Joost for answering all my questions about the package, so helpfully! I will definitely be buying from Appelbloom again and I highly recommend them to anyone looking for quality and care.

8 July 2024
Unprompted review
Rated 5 out of 5 stars

Great service and product

Great experience. I had an email exchange with Mr. Joost before placing my order, he was very helpful. Once I placed my order I received it in a few days with international shipping. The pen I received is beautiful. This will be my store for any future pen purchases.

25 June 2024
Unprompted review
Rated 5 out of 5 stars

Leonardo Dodici Mosaico ST

My third different pen purchase in the last couple of months. I would’ve hesitated buying an Italian pen if not for the nib tune and smooth service. The Leonardo Officina Dodici arrived carefully packaged and the nib perfectly tuned. Even though Appelboom is across the pond, it feels like a local store.

20 June 2024
Unprompted review

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