Appinstitute Reviews 106

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We have had great service from App Insitute. Their support has been exceptional. The app is very straight forward and a great addition to our business.

Rated 5 out of 5 stars

I started using App Institute a year ago when I decided to build my first app. The team are so supportive, patient and reliable. The quality of the app exceeds my expectations too and we are getting... See more

Rated 5 out of 5 stars

Wow! What a company. Professional from the beginning to the very end. Supportive and always there, every stage of your new app. We can't single out any department better than another, or one person... See more

Rated 5 out of 5 stars

The team at App institute has been absolutely wonderful! With Covid-19 changing the face of hospitality, our beach club made a last minute decision to develop an app. Thanks to App Institute's extensi... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Build mobile apps quickly and without writing a single line of code using our intuitive app maker.


Contact info

4.8

Excellent

TrustScore 5 out of 5

106 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

I just want to say how happy we are…

I just want to say how happy we are with the App Institute app builder. We had been using another company for almost 10 years and wanted to get a more updated app. App Institute has many new features that our old company did not have. Great customer service too. Thanks for this great service! Would def recommend.

20 October 2023
Unprompted review
Rated 5 out of 5 stars

Late evening help

8.30pm is the time when I can settle down from work and have a look at sorting my app.
Even though it was outside of their published times, David Hall spent time going through my queries and assisted me to get my app correct.

3 May 2023
Unprompted review
Rated 5 out of 5 stars

Customized & prompt support makes all the difference

I am an absolute beginner in the world of app building. Thanks to the outstanding support offered by App Institute, my experience has gone from terribly frustrating to exhilarating and fun.
I tried both App Institute and a competitor, and the prompt, thorough, & cheerful support offered by Dave made all the difference. He basically gave me a jump-start, by providing a customized demo app with content from my website, along with complete instructions as to how to continue. And then he quickly and clearly answered my subsequent questions.
Once you get a handle on how to use the site, App Institute is very user-friendly, with a wealth of attractive features. If you're a beginner, be sure to let their support help you get started - it will save you a world's worth of frustration and time!

13 January 2023
Unprompted review
Rated 5 out of 5 stars

I'm so grateful for the incredable…

I'm so grateful for the incredable support from your team; every time I've reached out, I get a response in minutes from the chat feature, which is incredibly easy to use to get what you need with a simple message. It made creating our dream app so simple and empowering. Oceans of love & light Scott Hutchison-McDade Founder of The Centre for Positive Change

21 September 2022
Unprompted review
Rated 5 out of 5 stars

I'll Buy That For A Dollar!!!

At first, I believed the only way I could build an app for my business was to pay for it. But with a little research, I realized that I could build it myself. I found Appinstitute through a Google search. It appeared to be the most user friendly so I went for the free trial. After taking a few weeks to really get into, I began to build my radio app. At the end of it, I am truly happy with the finished product. Each day I build on it and am excited to add to it each time. The customer service is A+. When I encounter a problem I can not solve, it takes between one and two messages to resolve the issue. The only downside i have is that you have to choose the top plan to receive white label status. Other than that I am extremely happy with Appinstitute, would recommend it to others and plan on using it to build other apps for my business.

18 May 2022
Unprompted review
Rated 5 out of 5 stars

The folks at App Institute are GREAT!

The folks at App Institute are GREAT!! I needed a way to communicate with my workforce, and this app has done just that. If you're tech savvy even a little bit, you can get through this. If not, they are really quick to respond and help. So glad I found this site!

22 January 2022
Unprompted review
Rated 5 out of 5 stars

Alegator attention

This is where I write I have had a positive experience all the way with your support. This vibe comes from the top. Good for you guys and please keep up the good work ok. I appreciate you.

10 September 2021
Unprompted review
Rated 1 out of 5 stars

Waste of time and money!

Not great and waste of time and money! Was told of all the service capabilities and functions but once paid (yearly subscription in full) the service was gone. Told the sales rep multiple times where the app will be used and was reassured there would be no problems. When it came to development and connection to merchant facility it didn't comply. When asked for some sort of refund due to this app not being able to be used at all they refused and progressed to very delayed replies that required multiple follow ups to get response. To put this into perspective this all happened in the first month of subscription so still had 11 months of subscription fully paid which i asked to consider some sort of pro-rata refund but was shut down. Should have probably paid 1 month at a time and would have avoided this issue. Be very careful paying for the full yearly subscription as services goes once locked in!

28 August 2021
Unprompted review
Rated 5 out of 5 stars

Versatile, thorough, and helpful!

After a few years of looking for companies to create my app through, I found AppInstitute. They are by far the most simple, thorough and user-friendly app developer. They have a lot of options to customize your app exactly how you want it. All of their instructions are very easy to follow and if you have any other questions or concerns, their live chat is very fast and helpful. I would definitely recommend this service to others.

17 February 2021
Unprompted review
Rated 5 out of 5 stars

New table service app for our Restaurant

This is an amazing company, the staff helped us to launch the new app for our restaurant (due to the restrictions with covid), they are amazing, fast, professional, they have all the tools to set you up super fast, what can I say.. an amazing job. Many thanks

27 November 2020
Unprompted review
Rated 5 out of 5 stars

This is a review posted before I have…

This is a review posted before I have published to any marketplace.

Overall the experience has been great, top notch support( remotely accessed a third party printer to help set it up,) prompt, round the clock responses, and plenty of layout and design options to bring out a unique creative flair.

14 November 2020
Unprompted review

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