Apple Pakistan Reviews 

81
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally prompt delivery services and the remarkably high quality of genuine, authentic Apple products received without any visible damage. Additionally, reviewers consistently highlight the deeply supportive, polite, and cooperative customer service representatives throughout the entire online purchasing process. Though some reviewers initially felt quite hesitant or unsure about trusting an online store, they ultimately found the overall experience reassuring. Furthermore, a few customers also explicitly mentioned occasional minor challenges regarding specific delivery fees, unexpected communication limitations, or isolated product expectations.

What people talk about most

Product

People report positive experiences with product, highlighting that items such as phones, laptops, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting prompt and... See more

User experience

Consumers find user experience to be positive, highlighting a smooth ordering process and fast delivery.... See more

Service

Reviewers highlight positive aspects of service, expressing immense satisfaction with the reliable support... See more

Customer service

Clients share positive opinions on customer service, highlighting that support teams are professional and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought 17 pro back case I recently purchased phone case and I had a great experience with them. The product arrived with in 24 hours. Highly recommended 💯

Rated 5 out of 5 stars

I was skeptical at first but they delivered a genuine MacBook Air and that too within a day! Good service!

Rated 5 out of 5 stars

They handle every customer with proper attention and respect. They made sure product reaches to you in required time and without damage. Go extra length to support customer. Very good experience. All... See more

Rated 5 out of 5 stars

I ordered my AirPods 4 with ANC from Apple Pakistan, and I’m genuinely impressed. They delivered my order before the expected time, which was a great surprise. The seller was very cooperative througho... See more

Company replied


Company details

  1. Mobile Phone Shop
  2. also in
  3. Mobile Phone Accessory Shop

Written by the company

Embrace innovation with the latest iPhones, Macs, iPads, and more in Pakistan. Join us on this exciting journey!


Contact info

4.2

Great

TrustScore 4 out of 5

81 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(81)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

best in pakistan

best in pakistan
Recently purchased 16 pro max from apple pakistan. The experience was good, surely will buy more products from them.

29 August 2025
Unprompted review
Rated 1 out of 5 stars

No physical existence = Scam

How is it possible that they are a registered company in SECP and they don’t have an office? they are not writing their office address. So Anyone can just randomly make a website and ask you for money. Please don’t pay them please remember in their stores they wrote they don’t have any physical existence that’s scamish right, you should have a proper office address written for your customers as you are registered business if you’re not everything is fake

17 June 2026
Unprompted review
Apple Pakistan logo

Reply from Apple Pakistan

Thank you for sharing your concern. We completely understand why transparency is important when purchasing online.

Just to clarify a few points:

We are a legally registered business in Pakistan, operating in full compliance with local regulations.
Our payment methods are provided through trusted, regulated payment gateways, all of which require extensive due diligence and compliance checks by reputable financial institutions before a business can be onboarded. These are the same secure payment options you see on our checkout pages.
We have been operating successfully for over three years, serving customers across Pakistan. If our business were engaged in fraudulent or misleading activities, our payment providers, regulators, and other partners would not continue to support our operations.

Regarding our office address, not every registered business operates a public retail office or customer-facing location. Many modern e-commerce businesses operate from private offices or fulfillment facilities and primarily serve customers online.

We always encourage customers to verify businesses before making a purchase, and we're happy to answer any questions or provide additional information to help build confidence.

Thank you for your feedback.

Rated 5 out of 5 stars

Genuine product And Very humble Staff contact support

Mein ny apple airtag Order kia tha or within 2 days order deliver bhi ho gya or biht calm or kind person thy jinsy mein ny Contact support li Mujhe Guide krty rahy Parcel ky baary mein bhi or Product ky baary mein bhi help out kia , Sir Thanks For giving me best product May Allah Gives you All Kind of Happiness and success ❤️

23 June 2026
Unprompted review
Rated 5 out of 5 stars

I bought apple pencil pro


I recently purchased the Apple Pencil Pro , and I had a great experience. The product arrived in just one day, which was much faster than I expected. The Apple Pencil Pro was brand new, well-packaged, and worked perfectly right out of the box.

I was also very impressed with the customer service. They were friendly, responsive, and helpful throughout the process. Overall, I’m extremely satisfied with both the product and the service. I would definitely recommend buying from this apple pakistan.

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Good Service

Aoa. The service is excellent, and I received a genuine, sealed, non-activated iPhone 17 (Lavender) with a Mercantile seal on the box with a 2-year Mercantile warranty. The phone was received on the same day. The only problem I faced was the requirement of a PIN on the order form, which was later cleared by the helpful staff on WhatsApp that it was the postcode and not the PIN of the card. I ask the Apple Pakistan team to change it to a postcode so as not to create unnecessary misunderstandings and suspicions.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Airtag

Very accurate tracking (especially with iPhone)
• Easy to set up and use
• Strong global tracking network
• Compact and premium design

Best quality from Apple pakistan

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional

Exceptional, authentic products and service. Their customer service is top notch too. Quick delivery with tracking as well. Excellent customer service too.

13 March 2026
Unprompted review
Rated 1 out of 5 stars

This is a fake and misleading website

This is a fake and misleading website. Apple does not any official presence in Pakistan. You can verify this by the list of countries on the official Apple website. Go to apple's website, and at the bottom right, click on the country name, and it will show you full list of countries and Pakistan is not listed there.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

previously purchased an iPhone 15 Pro…

previously purchased an iPhone 15 Pro Max and recently I ordered the iPhone 17 Pro Max in blue from Apple Pakistan. The experience was excellent. The website is very easy to use, everything is clearly explained and the ordering process was smooth. I am very satisfied with the service and the product.Highly recommended

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Really impressed by their services

Really impressed by their services, that was hard for me to trust on online purchase or spent a lot of money, but their legal bank operations make my trust, their products are original by real means because i have some experience of purchasing from Apple Store so they are selling exact same products.Overall, a great experience with them, surely will try in future too.

7 March 2026
Unprompted review

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