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Rated 1 out of 5 stars

with Apple, simple return is rocket science. I receive a credit note and confirmation of my refund… and what does Apple do? They send me a replacement instead! One month, 15 phone calls, 30 minu... See more

Rated 1 out of 5 stars

Very disappointed. My first Apple Watch died after being used for swimming, and Apple refused to take responsibility, claiming sweat may have caused the damage. I had to purchase another watch at fu... See more

Rated 2 out of 5 stars

APPLE Watch Impossible to phone store as Bot is awful, can’t check stock or reserve item prior to travelling miles, and can’t pay except online to collect from branch hundreds of miles away. Finally b... See more

Rated 1 out of 5 stars

Apple media onslaught on all my devices and platforms for searching once what the battery life is. Will never look up apple product again as every second advert is annoying apple trying to force their... See more

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1.6

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TrustScore 1.5 out of 5

62 reviews

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1.6

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(62)

15 reviews in the last 12 months

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Rated 2 out of 5 stars

Terrible Apple Watch SE

I bought my Apple Watch SE (1st generation) in June 2021.

From the start, the battery life has been terrible. I don’t wear it at night, but it still needs charging pretty much every day. It’s very rare the battery lasts a full 2 days even without recording any workouts. It must be said that I don’t use any (messaging) apps on the watch, I only use if for recording workouts. If you make full use of all the features, I doubt the battery would last a single day.

Then, the GPS. Highly inaccurate. An official 5k race often comes out as between 5.3 and 5.6 on my Apple Watch, meaning that all the stats around my speed are useless. So if you’re a semi-serious sportsperson, you cannot rely on any of the speed and distance info that the watch gives you. It’s better for cycling, but running (or hiking and swimming) is pretty much a no-go.

Lastly, mine came with a plastic sports band/strap. This has broken after just a little more than 3 years. I didn’t do anything weird to it, it’s simply poor quality. The screen is also slightly damaged, but that is my own fault.

Overall, please get a Garmin instead! Apple Watches are meant to make couch potatoes feel better about themselves. If you actually do sports, Garmin is the way to go. I’m going to buy myself a Garmin with a 2-week battery life and actual trustworthy GPS and never look back. Hope you do the same!

15 August 2024
Unprompted review
Rated 1 out of 5 stars

I have had 3 Apple Watches within the…

I have had 3 Apple Watches within the last 3 years. All of them failed due to battery issues or one thing or another. You would think spending over $399 for each watch you would get a long lasting device which is not the case. You shouldn’t have to pay for AppleCare. If you are looking for a new watch don’t ever buy an Apple Watch.

24 June 2024
Unprompted review
Rated 1 out of 5 stars

Apple make a watch that can not tell…

Apple make a watch that can not tell the time !!!
at 9.10 am the watch showed the time as 1:50 (could be am or pm!) and then 30 seconds later it showed the correct time.
That should be impossible in this day and age.
This is the first watch I have owned that I cannot use for one hour each day.
The only useful feature is the timer which I will miss if I go back to a watch that is actually a watch.

13 June 2024
Unprompted review
Rated 1 out of 5 stars

The AppNot fit for purpose, factory issues, repetitive failures and staff rudenessle Watch Series 7 clearly has a…

The Apple Watch Series 7 clearly has a manufacturing issue, I’ve had 3 previous watches and now the 4th one suffer from an internal speaker issue where the sound is distorted as if the speaker is blown

1 watch only lasted a matter of 2 weeks before it suffered from this issue

The latest watch has only been worn when not doing much to 'help save it' and a cheap android watch (which ironically works perfectly and battery lasts, without exaggeration, 10times longer!) worn when doing things like....mowing the lawn!

A staff member at apple stated to me on the phone (allegedly apple don’t have the transcript, go figure) that if the latest watch broke with the SAME issue it would covered under manufacturers warranty. Well it has failed and Apple wont warrant this now

They're hiding behind polices and wording, instead all that can be offered is an 'out of warranty repair' at a lovely sum of £357......

I'd actually rather go Samsung, I’ve dealt with them before and they were great

9 May 2024
Unprompted review
Rated 3 out of 5 stars

I had my second Apple watch no 8 as…

I had my second Apple watch no 8 as latest. I am very disappointed because you need every day charge!! Imagine power cut or what ever .. your Apple watch will be out of power and you out of time.
Never ever again

19 May 2024
Unprompted review
Rated 1 out of 5 stars

3 failed exactly the same

I have now had 3 apple watches (series 2, se and series 8) and each one has failed in the same way. If the watch is left uncharged for over 2 weeks the watch is dead, wont charge, wont power up again, useless, apple dont want to know even though they have all been less than 1 year old. Disgusting quality for the high price they charge for these useless products. Leave it for 2 weeks, try charging l, the watch gets extremely hot and just keeps going through the boot up woth the apple logo on the screen. Would never recommened anyone to buy any apple watch as 3 different ones all have failed in the same way and all within 1 year of owning. Terrible quality chinese scrap sold at top prices.

5 May 2024
Unprompted review
Rated 1 out of 5 stars

I bought an Apple Watch Series in march…

I bought an Apple Watch Series in march 2023
Another Apple product that is a total waste of money just rubbish fist of all the button on the side you couldn’t press it I was on the Gold Coast in march took it in to have it checked out (by the way extremely rude) just robotic when they speak to you like your worthless but little do they know they are the ones that are inexperienced in how to communicate with the public… well they took my watch she said can’t remember her name she washed it under the tap 😳said it’s fixed
I’ve come back to Bali as I spend a lot of my time here and I like to have my watch for the gym well while I was at the gym the alarm went off couldn’t turn it off had to press reset that was it never to work again so nearly 900 aud dollars later
What another piece of crap
And it says you can swim 50 meters well what a load of garbage I called Apple they said its misleading 😳you can’t really swim with it
What another piece of worthless crap
I’m so angry because Apple Powerbeats a failure and Apple I watch a bigger failure so I’ve spent all this money to have a worthless couple of pieces of useless rubbish
Apple Store in Australia should have replaced it instead they failed miserably
What a joke people are disillusioned about these products
DO NOT WASTE YOUR MONEY PEOPLE

20 April 2024
Unprompted review
Rated 2 out of 5 stars

My cardiologist recommended the…

My cardiologist recommended the utilization of an Apple Watch to utilize its ECG function for monitoring abnormal heart rhythms. While acknowledging the function's imperfections, he indicated its potential diagnostic value. Subsequently, when encountering a malfunction in the ECG feature covered under warranty, I visited an Apple Store for resolution. However, the technical issue persisted, prompting a call with an Apple representative for troubleshooting. During the conversation, upon disclosing my pacemaker status, the representative declined assistance, citing Apple's precautionary stance against ECG usage for individuals with pacemakers due to inconclusive results. Despite highlighting my physician's endorsement of the specific device, the representative remained firm in her decision not to troubleshoot. Clarification confirmed the absence of safety concerns, yet the refusal to address the warranty-related issue persisted. This situation leaves me with a nonfunctional device, creating a perception of discrimination based on my medical condition. Furthermore, the inquiry into my health status raises concerns regarding HIPAA compliance. While there may be disclosures regarding compatibility, they were not prominently displayed during my purchase process. Similar issues reported online, echoing the conversation with the Apple representative, hint at a scripted response. Notably, the suggestion to have my spouse utilize the device for potential repair underscores a misunderstanding of its intended user. A prompt resolution to the technical problem is imperative to avoid potential legal recourse for breach of warranty and discrimination by Apple. I’ll never buy Apple products again!

27 April 2024
Unprompted review
Rated 2 out of 5 stars

Bad choice for me

I have been using Fitbit for many years and I have decided to change for an iWatch series 9 to treat myself. I have chosen the stainless steel gold finish that looks very smart
After almost 4 months I am not impressed at all.
My Fitbit was detecting the type of exercise on its own very quickly, iWatch absolutely ignores that I am training if I do not select any workout even if my heart rate goes over 165. The only thing that gets detected is walking but nothing more for my experience.
On the other hand if I remember to select the activity there are many choices.
Sleep tracker also is very poor. It looks like it doesn’t track if I do not select a sleep schedule. Also if I weak up and walk for few mins shows that I slept all night. Impossible as I weak up constantly so I stopped wearing it at night.

Looks good and smart even if too big for my small wrist but I do not think I make the most of it. Great for paying and receive notifications but I need to remember to charge it every day. Charging time is short so usually by the time I have a shower it’s fully charged.
Good to control music from my wrist and the double tap can be very useful. I am not sure why doesn’t work all the time.
Great to have all linked with my phone but I wish I never bought it.
I thought I could sell it back but it looks like I would get 30% of the value even if immaculate so I will keep it.

I think is still a good smart watch but probably is not right for me.

23 October 2023
Unprompted review
Rated 5 out of 5 stars

Apple Watch Ultra may have saved my life.

In August ‘23, I purchased an Apple Watch Ultra.
Setup was Apple easy.
The Alpine Loop strap attached to the light weight watch makes for the most comfortable wear experience, day and night.
Health benefits have been enormous and possibly life saving.
Almost immediately the watch alerted me to the possibility of AF.
Blood and sleep anomalies were also indicated.
Subsequently these conditions have been medically diagnosed and are being treated.
My Doctor was so impressed by the watch and has actually bought himself an Ultra 2 recently.

9 January 2024
Unprompted review
Rated 2 out of 5 stars

The fitness tracker is really poor…

The fitness tracker is really poor compared to other products. Not much information is saved, they want you to link the watch to a different app Strava etc. if you don’t you do t get much information about your work out. Just time and steps. Not impressed

28 July 2023
Unprompted review
Rated 1 out of 5 stars

Horribly battery for a big name!!! 3 failures

I have already lost an Apple Watch because of the battery. However it was two years old. I thought it doesn’t make any sense to claim.  I have another new watch which is just three months old and today it is losing battery percentage within one hour. The same is happening with the Apple Watch of my wife. 

Model Number

Serial Number

Wi-Fi Address

F6N90P9K6G

58:73:D8:8B:07:09

2 June 2023
Unprompted review
Rated 4 out of 5 stars

Great overall, but be careful sleeping with it on

I have the series 8 45mm in midnight. Overall I enjoy the watch and really like the health app for keeping track of various things. I like the larger face and don’t have any issues reading or viewing things on it. The band is comfortable and I barely notice it. The large sensor on the bottom can become kind of uncomfortable after a while. I thought I’d enjoy the sleep tracking, and I did, but after two nights of sleeping with the watch on I had to desist from that. I liked the data, but when I woke up on the second morning my wrist was in a lot of pain. Not discomfort but really hurt. The sensor must have been pressing right into my wrist as I slept and it actually bothered me for several days afterwards. I actually was sore after the first night and I thought maybe I just got into a bad sleeping position. I didn’t wear it tight either. I definitely won’t sleep with it on again which is a shame.

14 May 2023
Unprompted review
Rated 2 out of 5 stars

APPLE Watch Impossible to phone store…

APPLE Watch Impossible to phone store as Bot is awful, can’t check stock or reserve item prior to travelling miles, and can’t pay except online to collect from branch hundreds of miles away. Finally bought series 8 from John Lewis), £100 cheaper and 2 year guarantee.

13 March 2023
Unprompted review
Rated 3 out of 5 stars

Apple watch does not come with a charger that connects to a normal socket

Why when buying an apple watch is it not clear before or during the process that you need to buy a charger as it does not come with one. Aside from making extra profit. It is not clear anywhere on the site that I could see.
Why not add an important message and a line in the basket after purchasing to check if you need to add one to your order.
My daughter got a birthday present that is unusable until it can be charged up. So we have ordered one from amazon for next day delivery. This obviously does not save the planet but adds to the environmental costs.
Other products I buy would do this and let you know there may be other things you need to get the item to work.
For a large company like apple this should be in the process somewhere

3 March 2023
Unprompted review
Rated 1 out of 5 stars

Please please do not buy an Apple…

Please please do not buy an Apple Watch, I bought my Apple Watch for £400, 2 years ago and now not turning on, I took back to Apple they said it cost £300 to repair, it’s really annoying I do not recommend buy it as it dose not last long, don’t waste your money

4 February 2023
Unprompted review
Rated 1 out of 5 stars

Worst ever apple customer service as…

Worst ever apple customer service as they approach you as if you are a liar. They say your watch has no issues when clearly there is an issue. Test run but everything passed so, the Apple support team treats you as a liar. I just want the watch sorted but Sync is passing the book and also the Apple support personally I wouldn’t recommend problem going on for over a month and half

1 December 2022
Unprompted review
Rated 3 out of 5 stars

Ordered 2 apple watches and one has…

Ordered 2 apple watches and one has been delivered. The other one in a couple of weeks. Happy enough with the actual watch but disgusted yet again by apple not including a full charger. Had to order a couple at an extra cost of £26. Until they arrive I can’t charge this watch. Nearly £1000 and can’t charge it. It’s pathetic. Come on Apple. Up your game and stop being so stingy.

21 September 2022
Unprompted review
Rated 2 out of 5 stars

Decent hardware, terrible operating system

Decent hardware but, like most Apple products, poor operating system. My Series 7 Watch consistently has the following problems:

--Vibrate mode on the alarm works about 2-3 days then stops working. So if you phone and watch are on Sleep mode (which clearly it should be) the alarm does not vibrate on the watch and the alarm does not sound. Thus, you have no functioning alarm. The remedy is to reboot the phone daily. Very amateur.

--The connection to Apple Music is very clunky and often fails to connect.

These 2 features are the most used features on the device and often fail. These OS failures are endemic of many Apple hardware products and something you might expect in a Series 1 or 2 product. But Series 7? Amateur.

14 September 2022
Unprompted review

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