Apple Watch Strap  Reviews 

34
•
TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Hopefully I haven’t been ripped off here, emailed several times and and only one response, something about material shortage, paid out over £40.00 and as yet nothing, won’t purchase again until I actu... See more

Rated 1 out of 5 stars

Although they got my initial order wrong and sent the incorrect strap, this was quickly rectified. However the catch mechanism is so weak that the strap comes undone at the slightest wrist movement le... See more

Rated 2 out of 5 stars

I wished I had looked at the reviews on this site before buying. Like other people I also thought this was a genuine Apple Watch Strap discount store, do not be fooled. The strap I ordered was suppo... See more

Rated 1 out of 5 stars

I ordered from what I thought was the Apple store, stupidly I didn't check reviews of the company website first . Once I did, I tried to cancel the order and get a full refund. I was advised it wasn... See more

Company details

  1. Watch shop

Information provided by various external sources

Apple Watch Strap is a leading online retailer of apple watch straps, including sports bands, luxury leather bands, and many other bands across all of the different apple watch models and sizes


Contact info

1.6

Bad

TrustScore 1.5 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(34)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

After around 7 months of wear my…

After around 7 months of wear my Leather Link watch strap started to degrade on the inside. Two months later and I an unable to wear my watch as the strap irritates my wrist. I have contacted Apple support, they have had photos of my strap and wrist. I am awaiting a response from their engineers!

26 October 2021
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I originally had an initial issue with the apple strap I purchased for my daughter for Christmas. However the Customer service that followed was somewhat outstanding.... Thank you for the replacement strap...

I will be using you again...

21 January 2021
Unprompted review
Apple Watch Strap  logo

Reply from Apple Watch Strap

Hi Sam,

Thank you so much for your lovely review! It means the world to us.

Rated 5 out of 5 stars

Sleek design for the leather one

Sleek design for the leather one. I am happy with my purchase

17 December 2020
Unprompted review
Apple Watch Strap  logo

Reply from Apple Watch Strap

Hi Jose,

Thank you for your great review. We're so pleased you're happy with your purchase and hope you get a lot of great use out of it.

Rated 1 out of 5 stars

Waste of money.

Great at first....
But after a week or so the product quality starts to drop, bits have fallen off the side of the strap....then the customer service which is equally as poor gets worse. 2 emails and no response.

30 November 2020
Unprompted review
Apple Watch Strap  logo

Reply from Apple Watch Strap

Hi Mr. Brooks,

Apologies for the delay in responding to this. We're sorry to hear that you're not pleased with the quality of your strap, but we take great pride in the quality of our products and would urge you to get in touch for a replacement if the one you received was faulty.

Rated 4 out of 5 stars

Good quality

I'm pleased with my purchase
Good quality, comfortable and beautiful watch straps that are easy to install.

24 November 2020
Unprompted review
Apple Watch Strap  logo

Reply from Apple Watch Strap

Hi Emily,

Thanks so much for your great review!

Rated 5 out of 5 stars

Excellent Watch Straps

My wife already owns an apple watch and I'm looking to get one in the future but wanted to try out the different wrist straps, the stock silicon based one seemed to cause irritations so rather than spend the obscene amount that apple charge decided to try this.

I went with the larger version which sits perfectly on my wrist, the material used seems to be of good quality and there was no pinching or rubbing against my wrist.

At this price point I wasn't sure what to expect but as you've guessed from above I have been pleasantly surprised by it. If my wife is ever interested in getting a new strap for her watch I'll order one of these again

13 October 2020
Unprompted review
Apple Watch Strap  logo

Reply from Apple Watch Strap

Hi Sean,

This review was really wonderful to read. Thank you for taking the time to review us and our products.

Rated 1 out of 5 stars

Catch mechanism keeps coming undone

Although they got my initial order wrong and sent the incorrect strap, this was quickly rectified. However the catch mechanism is so weak that the strap comes undone at the slightest wrist movement leaving the £400 Apple Watch loosely dangling on my wrist. I now have a £60 strap which I cannot use for fear of losing my new watch. They should stop selling this expensive piece of junk.

13 October 2020
Unprompted review
Rated 1 out of 5 stars

I purchased the Milanese strap a week…

I purchased the Milanese strap a week ago on the 09.07.20
And few hours later I tried to cancel my order (my order number:#20083)
Tried to call Costumer Service but due to the corona vírus pandamic they only communicate by email so I emailed twice..in my email I tried to explain I would like to cancel my order but if that’s not possible then I would like to request the RMA number so I can post it back to them immediately when it’s arrives..
They never get back to me,so now I’m waiting to their response.

Another week Gone Still no response..
I did report this to PayPal.

16 July 2020
Unprompted review
Rated 5 out of 5 stars

Top class service

I am very pleased with the level of service I have received from their customer service team. Also the watch straps are fabulous. Super pleased .

18 June 2020
Unprompted review
Rated 1 out of 5 stars

Poor quality product

Poor quality product. Cheap and not as good as £15.00 versions.
The delivery was quick, but the item was sent twice. Maybe I was also charged twice?!
I contacted the email for returns and it bounced back because the email address they had on the returns page was wrong!
Waiting to hear back after sending the email to the correct address.

30 January 2020
Unprompted review
Apple Watch Strap  logo

Reply from Apple Watch Strap

Hi Keith,

Thank you for informing us you received the item twice - you have only been charged for 1 transaction.

On receipt of your return we will issue a full refund plus the cost of your postage and packaging for your inconvenience.

For your reference, your cheaper strap will almost certainly be 304l stainless steel. Although they look similar, or may even be thicker set, ours are 316l stainless which is more expensive to produce and has better compound qualities for durability hence the price difference.

Rated 5 out of 5 stars

Great product

Great product, next day delivery, would and will definitely use again. Thank you.

9 January 2020
Unprompted review
Apple Watch Strap  logo

Reply from Apple Watch Strap

Thanks Cliff - much appreciated!

Rated 5 out of 5 stars

great product

Prompt delivery and a quality product with useful extras, really pleased with my purchase

2 January 2020
Unprompted review
Apple Watch Strap  logo

Reply from Apple Watch Strap

Thanks for your great review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look