Appliance Repair 512 Reviews 

175
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Technician could not fix microwave as he indicated by troubleshooting that it could be more than one part needing replacement. He indicated that one part was no longer available and also provided me t... See more

Rated 5 out of 5 stars

After investigating 2 minutes, Nathan, the repairman diagnosed what two other repairmen failed to see. The problem with my dishwasher not draining was not the dishwasher itself but rather a piece of... See more

Company replied

Rated 5 out of 5 stars

I am not giving this company 5 stars because they did a great job repairing my dishwasher. I am giving them 5 stars because rather than attempting a fix that may not work and billing me for it, the te... See more

Company replied

Rated 5 out of 5 stars

I called other companies who could not come out for a service call for days. But these guys had an opening for a midday repair. After a power outage the refrigerator was not cooling. The repairman... See more

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

Expert appliance repair in Austin including Refrigerator, Washer, Dryer, Stove, Dishwasher and more. Call us at (512) 351-7624.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

175 reviews

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4.4

All reviews

(175)

0 reviews in the last 12 months

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Rated 3 out of 5 stars

Worried to use them again...

Worried to use them again. Getting on the phone with someone was difficult. I thought I was getting a free assessment, but apparently the damage was bad that as they were assessing the issue with the fridge the main part had to be replaced because it was broken even more during assessment. My main issue was that the fridge was no longer making ice. I was told they fixed the temperature (which was actually another issue), but they said that if it ice machine doesn't work (which it should) I should call back and have them take it apart again. I'm kind of scared to do that and be stuck with a even more broken part that needs immediate attention.

11 August 2019
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. I had water leaking from my refrigerator. Service desk was responsive and an appt was immediately set. Technician was thorough, nice, and totally helpful. Couldn’t have been better!

9 August 2019
Unprompted review
Rated 5 out of 5 stars

Your tech was one of the finest

Your tech was one of the finest! He was quick and kept you informed at all times on the repairs he was performing, Thank you, I will keep you folks in my files for any more needed on my appliances,
Benny Luttrell
10616 Mellow Meadow # 1-D
Austin, Texas

8 August 2019
Unprompted review
Appliance Repair 512 logo

Reply from Appliance Repair 512

Thank you for the feedback Benny. Much appreciated.

Rated 1 out of 5 stars

I spent $300+ dollars for a repair on a…

I spent $300+ dollars for a repair on a stove and it wasn't the right solution. They replaced a regulator on the inside of the stove and what it needed was a different regulator on the bottle outside. I felt like I wasted $300 on an unnecessary repair.

1 August 2019
Unprompted review
Rated 5 out of 5 stars

They did a great job

They did a great job! I needed a part and he got the part and was able to complete the repair the same day. I highly recommend!

1 August 2019
Unprompted review
Rated 1 out of 5 stars

Worst ever

Worst ever. They came out, looked at our washer and said it would cost over 200.00 to repair. Then when we said no, they wanted 75.00 just to come out. They never disclosed that when we created the appointment. She hung up on me twice, cursed me out a couple times and the manager called and told me that no one quotes for free. He said he even listened to the call and said that they neither disclosed the fee NOR did I ask about a fee. But I did ask. I asked if we needed to pay anything and she said, no, you will get a quote before you are charged. Never again.

30 July 2019
Unprompted review
Rated 5 out of 5 stars

They are the best

They are the best! First firm that I tried that knew how to fix a 2 drawer dishwasher!!! So very happy~ Thanks

7 June 2019
Unprompted review
Rated 5 out of 5 stars

Nathan did everything he could to fix…

Nathan did everything he could to fix the washer but the part is on back order and we elected to just replace it. He replaced the heating element in the dryer quickly and was very thorough.

7 June 2019
Unprompted review

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