The Flat Rate repair service is a scam for them to make more money... LG refrigerators are terrible and don't last... They can't fix their own fridges that break on the 6th year of using... its a pain... See more
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Needed refrigerator repair on a 20 month old refrigerator. , still with some warranty Lg sends you to another company and they keep saying we're waiting for parts and give you no time frame or any o... See more
The AI - you spend 5 minutes before you even talk to the human! Terrible. Also lack of response from LG Service is terrible. Applied for Service 24-October - till end of October no response. Had to ca... See more
Refrigerator failure second time in one year. Compressor replaced first time. The worst part is phone reps for LG. Difficult to understand at times, sound like they are reading from cue cards, the sec... See more
Company details
Information provided by various external sources
Appliance Repair Denver is providing best Appliance Repair in Denver by the experts at Appliance Repair Denver. We Repair all LG appliances: LG refrigerator repair LG Cooktop repair LG Dishwasher repair LG Dryer repair LG wine cooler repair LG Washer repair Also we Repair & Service All Major Appliances, refrigerator, Cooktop, Dishwasher, Dryer, wine cooler, Washer and more. Visit us in 3630 Columbine St. Denver CO, 80205 or Call us today to get fast and experienced service for your Appliance Repair, 720-617-1717. Get 24 HOUR SERVICE, 7 DAYS A WEEK
Contact info
3630 Columbine St, 80205, Denver, United States
- 720-617-1717
- appliancerepairdenver.us
1.4
Bad
45 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I am giving this a 2 star review based…
I am giving this a 2 star review based on my call center experience alone. I have yet to have a scheduled repair. I called the 800 number for 2 weeks before ever talking to a person was immediately hung up in , when finally reaching a person their english was so broken we struggled with communication. She took all my information and advised she would call me back in an hour ..the call felt abruptly ending. I waited 5 hours and returned the call while the new agent was a little more versed with the English language it was still. Broken and I had to repeatedly myself . She noted that my account was created but only with my phone number I had to provide all details over ! She noted that someone would reach me to schedule an appt. and hung up. Like I wasn't even sure if the call had ended. Not a thank you or do I have additional concerns , no bye have a nice day, nothing . Like wow $2200 on a refrigerator and you all cant even extend decent customer service. Not 1 but 2 agents in the same manner, someone needs to work on the SOPs of customer service. I now know after this experience I will not be purchasing any further LG appliance items , which is a shame considering I am remodeling my kitchen with new appliances.
27 May 2020
Unprompted review
Why is it bad
Why is it bad? Because they kept me waiting for a couple of hours to repair my washing machine. They came, with not a friendly face came and repair like he wasn't meant to be in that position as a technician. They asked me for toolbox? Was he supposed to bring his own? Like what? You're come without preparation. Sucks
12 November 2019
Unprompted review
Horrible, scary, and very disappointing experience with LG repairs person.
I bought an extended warranty and when the LG repair appliance person came, he was rude, kicked my laundry room door, AND did not repair anything. And on top of that, the technician was upset with me because I DID NOT ORDER THE MISSING PARTS, haww?!!! Isn't that his job?
LG had me waiting 3 times on scheduled appointments. No one came, no one called, they wasted my time 4 hours each time, waiting for someone who never came. It took a couple of hours each time setting up the repair appointment.
Finally, I had to pay for my own repair, and what I paid for the extended warranty was not refunded. !!!!
I will never in my life buy an LG product.
7 October 2019
Unprompted review
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