Approval Genie Reviews 5,067

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 279 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional staff, praising their professionalism, patience, and dedication to helping them find the right vehicle. Many people appreciate the smooth and stress-free service, noting the efficiency and ease of the overall process, especially regarding financing and customer support. However, some customers also noted issues with the product, specifically receiving vehicles with damage or mechanical problems shortly after purchase. A few other people felt pressured during the sales process or experienced poor communication regarding vehicle details and promised inclusions like extra keys or specific features.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised individual staff members like Harry,... See more

Service

People report positive experiences with service, often highlighting the professionalism and dedication of the... See more

Product

Users describe ambiguous interactions with the product. Some customers received vehicles in excellent... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as fast, easy, and... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting helpful and amazing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Approval Geanie (Chop) was a great sales person he was patient and went out of his way to explain everything and made sure we understood everything, he's great. He took his time and helped us with the... See more

Rated 5 out of 5 stars

Shout out to Mr. CHOP! I had an amazing experience with Approval Genie from start to finish. Mr Chop was very professional, patient and he truly went above and beyond to help me get a car that f... See more

Rated 5 out of 5 stars

I was desperate about having a financing for a new car. But my first discussion with Jennifer changed it into hope. She handled everything so well and so professionnaly till i got it. I am satisfy w... See more

Rated 5 out of 5 stars

Ruchi Sharma, was open and honest worker who understood what I required in a vehicle. Her and her fellow workers listened to what I said and did everything to make buying a vehicle a great experience.... See more


Company details

  1. Car dealer
  2. Car finance and loan company
  3. Used car dealer

About Approval Genie

Written by the company


Approval Genie helps hard-working Canadians rebuild their credit, one car loan at a time.

Each customers’ needs are unique. At Approval Genie, we truly listen to our clients and our customize car loan and auto financing solutions to ensure they get an auto loan and a vehicle that fits their budget and lifestyle. Everyone deserves an affordable car loan.

Our car dealerships offer a second chance to rebuild and improve your credit score with a car loan.

Join hundreds of thousands of happy Canadians - improve your credit while you drive - get approved today!
Get a Car Loan now!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Approval Geanie (Chop) was a great…

Approval Geanie (Chop) was a great sales person he was patient and went out of his way to explain everything and made sure we understood everything, he's great. He took his time and helped us with the car loan and setting everything up. If your looking for someone who is understanding and resourceful and puts in the work then Approval Genie is where you should go.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

I had a wonderful experience working…

I had a wonderful experience working with Danish at Approval Genie in Hamilton. He was knowledgeable, patient,and available when times worked for me.The process was fairly easy. I would highly recommend approval genie to anyone looking for a vechile.
Thanks
Esther

24 November 2025
Rated 5 out of 5 stars

Approval Genie has helped me find the…

Approval Genie has helped me find the perfect vehicle that I needed and wanted. The most respecting staff and considerate about my needs. Ben and Aria are the Legends who I would choose to reach out if I am referring anyone.

21 November 2025
Rated 5 out of 5 stars

This is my fourth vehicle with Approval…

This is my fourth vehicle with Approval Genie. The service is awesome. My go to guy is Shashwat in Scarborough. I met him at Derry Road and his first impression made him a keeper. He's very respectful and truthful and know exactly what needs to be done to get the right vehicle that suits the costumer. Did I mention how fast it gets done? I've recommended Approval Genie to my friends seeking to get a vehicle.
CD

9 December 2025
Rated 5 out of 5 stars

Ruchi was absolutely amazing to work…

Ruchi was absolutely amazing to work with. She helped my daughter get into a vehicle after a car accident. She went above and beyond and is a pleasure to work with. The Manager at the Whitby Approval Genie made sure he met our needs and explained things thoroughly. My daughter gets her car next week. Thanks so very much. 😁

12 December 2025
Unprompted review
Rated 5 out of 5 stars

People Who Care

Ruchi Sharma, was open and honest worker who understood what I required in a vehicle. Her and her fellow workers listened to what I said and did everything to make buying a vehicle a great experience. They got me the Jeep I wanted with the financing required for it. It was a stress free experience and a memorable experience. Even the team duo who dropped off my vehicle to my home were friendly, helpful and were able to answer all my questions. I highly recommend this place to purchase a vehicle.

27 November 2025
Rated 5 out of 5 stars

Andy was such a big help

Andy was such a big help. He really went above and beyond to make it happen for me. And get me a really good deal. Better than I was expecting will definitely spread the word about my experience

16 November 2025
Rated 5 out of 5 stars

Mega Motors Approval Genie

My experience with Mega Motors (Approval Genie) was outstanding from beginning to end. The entire process was smooth, professional, and stress-free. I was treated with respect, honesty, and genuine care.
Chop and his team was knowledgeable, patient, and truly worked to find the best option for me, even with a challenging credit situation. Every step was explained clearly, and there were no hidden surprises. The vehicle was clean, reliable, and exactly as described.

A special thank-you to Chop, who went above and beyond to ensure everything was handled perfectly. His communication, professionalism, and dedication made the experience exceptional. He made what could have been a stressful process feel simple and easy.

If you are looking for a trustworthy dealership that delivers real results with high standards of service, I highly recommend Mega Motors.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Top-Notch Service from Start to Finish

Highly recommend to anyone looking for a solid, well-maintained ride. The entire process was seamless—financing, paperwork, and every detail handled with care. Super knowledgeable, efficient, and genuinely great to work with.

22 November 2025
Rated 5 out of 5 stars

My experience with Approval Genie was…awesome.

My experience with Approval Genie was great. And I mean in terms of communication, Patience, the reception was so welcoming. I meat with Saif and I had also meat with Tyrone and they represent the company so great. They never live you with questions you are sorted by the company. Honestly speaking I would recommend Approval Genie to anyone.

9 October 2025
Rated 5 out of 5 stars

My experience with approval is beyond…

My experience with approval is beyond what my words can express honestly. From the very first day I spoke to the sales person Emeka okafor , I just had a feeling that he was going to do all he could to help me and that’s what he did!!. I came in with a bad credit and little hope that I would even be considered for a vehicle and left with not only a really good vehicle but also a way to fix my credit which I have been trying to figure out for years. I really appreciate all that you guys did for me and would definitely be recommending anyone to Approval genie

21 November 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look