APPY SHOP Reviews 

682
TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Ordering is so easy...delivery guys are great....even if there's a small issue or u need to change something in ur order...just one call to the store sorts it all out. Great service all round.

Rated 5 out of 5 stars

The delivery guys are brilliant,always cheerful,polite ,even on a Sunday morning Awalys ask how I'm doing,everything ok, (Mobility issues)leave saying enjoy the rest of your day.items priced same as... See more

Company replied

Rated 5 out of 5 stars

Have used this shop for several years. Only signed up to the delivery service maybe a month ago. Shop staff always helpful, friendly, and engaging. Deliveries have been great - experience has been it... See more

Rated 3 out of 5 stars

I keep getting issues when logging into the Appyshop app which is annoying. This usually prevents me from ordering as I can't get logged in, it keeps displaying an error message or access denied. I... See more

Company replied

Company details

  1. #11 of 24 best companies in Supermarket
  2. #3 of 6 best companies in Convenience Store
  3. #23 of 39 best companies in Grocery delivery service
  4. #17 of 27 best companies in Grocery Store
  5. #11 of 16 best companies in Shopping outlet

Written by the company

Buy groceries from a local store for delivery or collection.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

682 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(682)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb Service at all times, Gleddoch Road Glasgow

From online ordering, store staff, & delivery drivers!
The best of the best. Cannot praise the delivery drivers enough at Gleddoch Rd, Glasgow. Quick banter on delivery, can have me howling with laughter. They give as good as they get. Thank you so much guys. You are an amazing team.

31 December 2023
Unprompted review
APPY SHOP logo

Reply from APPY SHOP

Thank you so much for such a lovely review - you've made our day!

Thank you for letting us know which store you shop from, we'll pass on your lovely comments to the store team to let them know how they're doing!

We greatly appreciate your continued support 😊!

Rated 5 out of 5 stars

Great service

Best delivery service staff friendly n helpful delivery drivers an asset to the company out in all weather's n always cheery

30 December 2023
Unprompted review
APPY SHOP logo

Reply from APPY SHOP

Thank you, Shazzy, for the amazing 5-star review!

We're so happy to hear you've had a great experience using the service and with the store team - thank you for your continued support!

Don’t forget to tell your friends about APPY SHOP 😊!

Rated 5 out of 5 stars

By far the most reliable shop in the…

By far the most reliable shop in the area. Never any missing items. I can’t fault any of the staff. They are hard working and friendly.

8 December 2023
Unprompted review
APPY SHOP logo

Reply from APPY SHOP

Thank you for your amazing 5-star review Craig!

We're so happy to hear you've always had a great experience using the service and with the store team!

We greatly appreciate your continued support 😊.

Rated 5 out of 5 stars

Fantastic delivery service always…

Fantastic delivery service always efficient and reliable always call you if they don’t have item and offer replacement the best delivery service out there

30 November 2023
APPY SHOP logo

Reply from APPY SHOP

Thank you so much for your wonderful review Adele.

We really appreciate your continued support and 5-star review!

Don’t forget to tell your friends about APPY SHOP 😊!

Rated 1 out of 5 stars

Awful

Awful. Made me sign up to see if I could order some lip balm. Went through the whole process to then tell me I had to order £40 worth of stuff before placing an order... Scam

22 November 2023
Unprompted review
APPY SHOP logo

Reply from APPY SHOP

Hi Alex,

Thank you for your feedback.

We're sorry to hear you couldn't order the product you were looking for.

APPY SHOP provides a platform for local businesses to offer an online delivery or click & collect services for their customers. Each retailer will configure the stores minimum order value, so depending on the store you shop from, depends on the minimum spend.

If we can help any further please copy the link below and fill out the form:

https://appyshop.co.uk/contact-us

Rated 5 out of 5 stars
APPY SHOP logo

Reply from APPY SHOP

Hi Margaret,

Thank you for your lovely 5-star review.

We're so happy to hear you've always had a great experience using the service and we greatly appreciate your continued support!

Don’t forget to tell your friends about APPY SHOP 😊!

Rated 5 out of 5 stars

Very good service

31 October 2023
APPY SHOP logo

Reply from APPY SHOP

Hi Julie,

Thanks so much for taking the time to leave us a 5-star review – it’s much appreciated!

Thank you for your continued support!

Don't forget to tell your friends about APPY SHOP 😊!

Rated 5 out of 5 stars

I love this app

I love this app, have used it loads of times now, would highly recommend it, saves carrying messages, always on time, had a few blips but were rectified straight away, so yes I will continue to use this great service

31 October 2023
APPY SHOP logo

Reply from APPY SHOP

Hi Jacqueline,

Thank you so much for your 5-star review and your kind words.

We're so happy to hear you've always had a great experience using the service and look forward to you shopping again!

Thank you for your continued support 😊!

Rated 5 out of 5 stars

Always caring and kind

Always caring and kind, never fails. Polite all the time

31 October 2023
APPY SHOP logo

Reply from APPY SHOP

Hi Kirsty,

Thank you so much for your lovely 5-star review.

We're so happy to hear you've always had a great experience using the service and we greatly appreciate your continued support 😊!

It'd be great if you could let us know which store you shop from, we can then pass on your lovely comments to the store team to let them know how they're doing!

Rated 5 out of 5 stars

Quick and reliable

Quick and reliable, and delivery guys are friendly and polite.

31 October 2023
APPY SHOP logo

Reply from APPY SHOP

Hi Christine,

Thank you so much for taking the time to leave us a lovely 5-star review.

We're so happy to hear you've had a great experience using the service, we greatly appreciate your continued support!

Don't forget to tell your friends about APPY SHOP 😊!

Rated 5 out of 5 stars

Excellent

Excellent service and the delivery guys are friendly and polite.

31 October 2023
APPY SHOP logo

Reply from APPY SHOP

Hi Frances,

Thank you so much for taking the time to leave us a 5-star review.

We're so happy to hear you've always had a great experience using the service and we greatly appreciate your continued support!

Don’t forget to tell your friends about APPY SHOP 😊!

Rated 5 out of 5 stars

Great service

Great service, nice staff. Will use again

31 October 2023
APPY SHOP logo

Reply from APPY SHOP

Hi Anne,

Thank you so much for leaving us a lovely 5-star review.

We're so happy to hear you've had a great experience using the service and look forward to you shopping again!

Don’t forget to tell your friends about APPY SHOP 😊!

Rated 5 out of 5 stars

Quick service Staff are friendly go out…

Quick service Staff are friendly go out they're way t help you plenty of smiles that's a good thing as you don't get many ppl that smile now a days 😁

19 October 2023
Unprompted review
APPY SHOP logo

Reply from APPY SHOP

Hi Thommo,

Thanks so much for taking the time to leave us a 5-star review – it’s much appreciated!

We're so happy to hear you always have a great experience using the service and with the store team, we greatly appreciate your support!

Don't forget to tell your friends about APPY SHOP 😊!

Rated 2 out of 5 stars

I ordered supreme quilte toilet rolls…

I ordered supreme quilte toilet rolls an I got classic clean ☹️

30 September 2023
APPY SHOP logo

Reply from APPY SHOP

Hi Stephanie,

Thank you for your feedback.

We're sorry to hear you had a problem with one of your items.

If possible, please can you fill in the enquiry form by copying the link below, we can then have a look into this for you.

https://appyshop.co.uk/contact-us

Please let us know if there is anything else we can help you with!

Rated 5 out of 5 stars

Highly Recommended

Highly Recommended
Friendly staff/delivery drivers

30 September 2023
APPY SHOP logo

Reply from APPY SHOP

Hi Irene,

Thank you so much for your lovely 5-star review.

We’re extremely happy to hear you've had a great experience, thank you for your continued support!

And thanks so much for your kind words. You've made our day😊!

Rated 1 out of 5 stars

No mandala colouring books didnt turn…

No mandala colouring books didnt turn up

30 September 2023
APPY SHOP logo

Reply from APPY SHOP

Hi Irene,

Thank you for your feedback.

We're sorry to hear you had a missing item.

We've just had a look at your most recent order, and couldn't see the mandala colouring books listed.

Please can you fill in the enquiry form by copying the link below, we can then look into this further for you:

https://appyshop.co.uk/contact-us

Rated 5 out of 5 stars

Excellent service

Excellent service , friendly and efficient.

30 September 2023
APPY SHOP logo

Reply from APPY SHOP

Hi James,

Thank you so much for taking the time to leave us a 5-star review.

We're so pleased to hear you've had a positive experience and we greatly appreciate your continued support!

Don't forget to tell your friends about APPY SHOP 😊!

Rated 1 out of 5 stars

APPY SHOP took money from my card when…

APPY SHOP fraudulently took money from my card when they dont even work with the store NISA VIRGINIA QUAY any longer. I called the store and they said they no longer work with APPY SHOP and haven't for years so APPY SHOP FRAUDULENTLY TOOK MONEY FROM MY CARD AND THERE WAS NO ORDER PLACED WITH THE SHOP. DO NOT USE APPY SHOP

27 September 2023
Unprompted review
APPY SHOP logo

Reply from APPY SHOP

Hi Tim,

Thank you for your feedback.

We can see you placed an order with Nisa Virginia Quay, unfortunately they were unable to process this.

As Nisa Virginia Quay didn't fulfil your order and it was cancelled, we can confirm no money has been taken from your bank account.

You may see a £1 card verification transaction show as pending on your banking app, however this is never actually paid out of your account and will usually disappear in a couple of days.

If you would like to discuss this further, please copy the link below and fill out the form:

https://appyshop.co.uk/contact-us

Rated 1 out of 5 stars

Waste of my time

Found the product I wanted and went through the required sign-up. When they had all my details I then found out that the nearest stockist was 30+ miles away and did not deliver to my postcode, not one of the listed stockists in the UK would deliver. What's the point if the shop has to be just round the corner? Had that been the case I wouldn't have been looking online.
That's half-an-hour wasted that I'll never get back

18 September 2023
Unprompted review
APPY SHOP logo

Reply from APPY SHOP

Hi,

Thank you for your feedback.

We're sorry to hear you couldn't order the product you were looking for.

APPY SHOP provides a platform for local businesses to offer an online delivery or click & collect services for their customers. Each retailer will configure how far they deliver to.

We are adding more stores on a weekly basis, so if you don't have a local store listed at present, please come back at a later date.

Rated 1 out of 5 stars

Would give 0 stars

Would give 0 stars. Placed an order. Phoned the store to ask how long, said they don’t do deliveries out of that store. I’ve been charged for it. Still no sign at all.

12 September 2023
Unprompted review
APPY SHOP logo

Reply from APPY SHOP

Hi,

Thank you for your feedback.

We’re sorry to hear about your recent order issue.

The store you've shopped from operate a “Hub and Spoke” system, where a larger store will fulfil the order and delivery service. In this instance your order will have been processed at a different store to the one you ordered from.

We previously sent you the link to contact the store directly, we'd be more than happy to send this over to you again.

If possible, please can you fill in the enquiry form by copying the link below, this way we can continue looking into this for you:

https://appyshop.co.uk/contact-us

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