Ordering is so easy...delivery guys are great....even if there's a small issue or u need to change something in ur order...just one call to the store sorts it all out. Great service all round.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The delivery guys are brilliant,always cheerful,polite ,even on a Sunday morning Awalys ask how I'm doing,everything ok, (Mobility issues)leave saying enjoy the rest of your day.items priced same as... See more
Company replied
Have used this shop for several years. Only signed up to the delivery service maybe a month ago. Shop staff always helpful, friendly, and engaging. Deliveries have been great - experience has been it... See more
I keep getting issues when logging into the Appyshop app which is annoying. This usually prevents me from ordering as I can't get logged in, it keeps displaying an error message or access denied. I... See more
Company replied
Company details
- #11 of 24 best companies in Supermarket
- #3 of 6 best companies in Convenience Store
- #23 of 39 best companies in Grocery delivery service
- #17 of 27 best companies in Grocery Store
- #11 of 16 best companies in Shopping outlet
Written by the company
Buy groceries from a local store for delivery or collection.
Contact info
United Kingdom
- social@appyshop.co.uk
- appyshop.co.uk
4.5
Excellent
682 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I get regular deliveries from my local…
I get regular deliveries from my local One O One and would recommend it to anyone. The staff are so helpful and really nice.
10 June 2023
Unprompted review
Think the service is very good & so…
Think the service is very good & so helpful for the community. And all staff are so nice & helpful 😊
30 May 2023
Great delivery
I get my deliveries from my local one O one twice a week and it's always on time and all the different people that deliver to me are always polite and nice
30 May 2023
I made a mistake with my order and the…
I made a mistake with my order and the your staff member was brilliant
30 May 2023
Love our local driver
Love our local driver
Always gets me great alternatives when they don’t have what I want in stock
27 May 2023
I order from here quite a lot
I order from here quite a lot. Staff are friendly. I do find the app rather strange though because I have to pick a store but the items don't come from that store, they come from a totally different store. This is fine but I don't understand why I have to pick a store in this case how can we just not select the store it comes from!
Approx 98% my orders have been spot on and when they have been wrong it's been minor things... This said it does encourage me to only order main things and not much extra. Oh and David from Croftfoot store is the most cheerful person to deal with..... Always has a smile.
27 May 2023
No problems placing order app easy to…
No problems placing order app easy to use and was on time excellent
26 May 2023
Unprompted review
10/10
Have been ordering for while always get my right and great customer service. Only once they got my order wrong and fixed it immediately and staff are so nice and driver are very friendly and very fast delivery 10/10
6 May 2023
Unprompted review
Reply from APPY SHOP
Hi,
Thank you so much for taking the time to leave us a lovely 5-star review.
It's amazing to hear that you've always had a great experience using the service and with the store team, thank you for your continued support!
It'd be great if you could let us know which store you shop from, we can then pass on your lovely comments to the store team to let them know how they're doing!
Thanks so much for your kind words, you've made our day 😊!
Easy guys pleasant and local cheaper…
Easy guys pleasant and local cheaper than going out when I'm limited mobility and unwell simple lits if every day items thanks Guy's
27 April 2023
Reply from APPY SHOP
Hi Margaret,
Thank you so much for your lovely 5-star review and sharing your experience with us.
We're so happy to hear the service is a great benefit to you, thank you so much for your continued support 😊!
It'd be great if you could let us know which store you shop from, we can then pass on your lovely comments to the store team to let them know how they're doing!
Great friendly and reliable service.
30 April 2023
Reply from APPY SHOP
Hi Mark,
Thank you so much for sharing your lovely 5-star review with us.
We're happy to hear you've always had such a positive experience throughout - we greatly appreciate your continued support!
Don't forget to tell your friends about APPY SHOP 😊!
Great service x delivery drivers very…
Great service x delivery drivers very polite and professional x
27 April 2023
Reply from APPY SHOP
Hi Anne,
Thank you so much for taking the time to leave us a 5-star review.
We're so pleased to hear you've had a positive experience and we greatly appreciate your continued support!
Don't forget to tell your friends about APPY SHOP 😊!
The driver's are always on time and are…
The driver's are always on time and are really very nice people.
27 April 2023
Reply from APPY SHOP
Hi Hughie,
Thank you so much for your lovely 5-star review.
We're so pleased to hear you always have a positive experience - thank you for your continued support!
It'd be great if you could let us know which store you shop from, we can then pass on your lovely comments to the store team to let them know how they're doing!
Dishonest about orders they can't…
Dishonest about orders they can't fulfill. Put the blame on client. Happened several times
30 April 2023
Unprompted review
Reply from APPY SHOP
Hi,
Thank you for your feedback.
We’re sorry to hear about your recent delivery issue.
It would seem when your local store attempted to deliver your order, at the allotted time, there was no answer at your door - meaning your shopping was returned to the store.
We can however see that you’ve been refunded for the products you ordered.
If you have further queries, please feel free to fill in the enquiry form by copying the link below:
https://appyshop.co.uk/contact-us
The girls are always polite
The girls are always polite, courteous & friendly. you get to know them all. The boys delivering are always the same polite & courteous. If they don't have an item they give you a phone call to let you know. I usually always get my items. I've never had a problem & been a customer for years.
7 April 2023
Unprompted review
Reply from APPY SHOP
Hi Morag,
Thank you so much for sharing your lovely 5-star review with us.
We're so happy to hear you've always had a great experience using the service and we greatly appreciate your continued support over the past years 😊!
It'd be great if you could let us know which store you shop from, we can then pass on your lovely comments to the store team to let them know how they're doing!
Reply from APPY SHOP
Hi Alex,
Thanks so much for taking the time to leave us a 5-star review – it’s much appreciated!
Thank you so much for your continued support!
Don't forget to tell your friends about APPY SHOP 😊!
Everything in order correct
Everything in order correct. Delivery on time and deliverer friendly and professional
29 March 2023
Reply from APPY SHOP
Hi Katrina,
Thank you so much for sharing your lovely 5-star review with us.
We're so happy to hear you've had a great experience using the service, we greatly appreciate your continued support!
Don't forget to tell your friends about APPY SHOP 😊!
Very reliable very nice delivery drivers
29 March 2023
Reply from APPY SHOP
Hi Elaine,
Thank you so much for taking the time to leave us a 5-star review.
We’re extremely happy to hear you’ve had a great experience using the service!
Don't forget to tell your friends about APPY SHOP 😊!
Reply from APPY SHOP
Hi Christina,
Thanks so much for taking the time to leave us a 5-star review – it’s much appreciated!
Thank you for your continued support!
Don't forget to tell your friends about APPY SHOP 😊!
Always go extra mile
Always go extra mile , good communication if items not in stock friendly delivery person . Would recommend to anyone
29 March 2023
Reply from APPY SHOP
Hi Linda,
Thanks so much for taking the time to leave us a 5-star review – it’s much appreciated!
We're so happy to hear you always have a great experience using the service and with the store team, we greatly appreciate your support!
Don't forget to tell your friends about APPY SHOP 😊!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.