Apricot Clothing  Reviews 424

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the products, highlighting the fantastic colors, beautiful fit, and overall quality of the clothing. Many people appreciate that the items are true to size and exactly as pictured, often exceeding expectations. However, some customers experienced issues with delivery, including delayed shipments, packages sent to the wrong address, or a lack of tracking information. A few other people also felt that the quality of certain items was poor, mentioning issues like shrinking after washing, thin fabric, or crooked stitching. Additionally, some reviewers were not happy with the return policy, particularly having to pay for returns or finding the process inconvenient.

What people talk about most

Product

Clients share positive opinions on product, frequently praising the quality, fit, and appearance of items... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise prompt and... See more

Quality

Customers generally express satisfaction with the quality of products, often highlighting good value for... See more

Order

Reviewers mention ambiguous feedback about order. Some customers report positive experiences, such as... See more

Return policy

People report ambiguous experiences with the return policy. While some customers found the return procedure... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Loved the jumper I purchased , the colours were fantastic and it fitted well. I have had comments about the jumper and people admiring it. I wish I had got a size smaller but that is my fault . I have... See more

Rated 5 out of 5 stars

Apricot makes lovely clothes that fit beautifully and they are always delivered quickly. Also, you can return clothing for free and I have - on many occasions - received a refund within a couple of da... See more

Rated 5 out of 5 stars

Lovely helpful staff with a smile...other retail shops need to take a look at what customer service really is! Item ordered in store and delivered within 3 days..dress fitted perfect and cannot wa... See more

Rated 5 out of 5 stars

Everything went great, as always. It does take a while to arrive in Germany with regular delivery, due to the Christmas Holidays it took around 12 days, but it's ok. The dress is beautiful and fits gr... See more


Company details

  1. #214 of 258 best companies in Ladies' clothes shop

Written by the company

We are passionate about prints and are constantly seeking new, innovative prints that are easy to wear. Our inspirations come from all over the world. Each season we aim to satisfy our customers by offering new and exciting garments. You can shop our latest trends and largest selection online at www.apricotonline.com


Contact info

4.0

Great

TrustScore 4 out of 5

424 reviews

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Rated 1 out of 5 stars

Order not received

Order not received

5 October 2025
Apricot Clothing  logo

Reply from Apricot Clothing

Hello,

I'm so sorry your parcel was returned to us by the courier, and for any disappointment this would have caused.

After taking a further look at this for you I can confirm that this has now been resolved for you by our customer service team.

Thanks so much for your patience and understanding while this was being resolved for you by the team.

Kind regards,
Cas

Rated 5 out of 5 stars

Great Website, Fantastic Range, Prompt Delivery

I found the website easy to navigate and love the range.
The delivery was prompt which I appreciate as I bought a couple of items for a short break I'm taking.
Communication was great from order confirmation to tracking and delivery.
I only found your website by chance but I will be shopping again.

29 September 2025
Rated 5 out of 5 stars

California lady in Italy shopping for SOMETHING DIFFERENT AND COOL 😎...quality made!!!

To be honest I was looking at a 50%off row of tops and your apricot silk blouse was beautiful, it's not a color I wear but shorter slightly in front longer in back was to tempting!!I tried it on it's PERFECT it's a large and XL would be even better but I couldn't resist price &all!!!when I got home I was curious about your line of style and clothes so I looked up your website! I LOVE YOUR CLOTHES I'm a California lady and in Italy rarely do I fit ANYTHING 5'9" 180 isn't small for here!! I hurriedly found the same blouse in a gorgeous deep blue I bought it this time XL!!!Shipping was Awesome telling me each delivery 🚚 step!! It arrived yesterday on time!!It's fit is just that little bit more but I'll be WEARING BOTH alot!!With Jean's and black dressy pants...plus your my favorite go to order from Italy 🇮🇹 from now on!!!I'm very picky I need QUALITY AND STYLE with reasonable price!!!!YOUR LINES ARE ALL OF IT!!! I'M VERY MUCH SATISFIED!!!

17 September 2025
Rated 1 out of 5 stars

Poor quality

I've had 3 dresses from.Apricot, all the same design, one black, one cream and one multi coloured, everyone of them had shrunk after a delicate wash! I wouldn't buy again!

Update!

Thanks for the reply but I always pull clothes back in to shape after washing, especially delicate fabrics, I would never tumble dry, if needed I iron inside out! The dresses have shrunk!!!

14 August 2025
Unprompted review
Apricot Clothing  logo

Reply from Apricot Clothing

Hello,

I'm so sorry to hear that your garments have shrunk.

If your garments were made of viscose, spun viscose and crinkle viscose shrink when washed, which is the nature of viscose fabric.

The shrinkage recovers when the garment is steam-ironed at a 2-dot setting. It also helps to reshape the garment while damp and to iron in reverse, to recover the width and length, it also helps to stretch the garment across and lengthways while ironing.

If viscose is washed in a machine or hand-washed at a temperature too high, it will shrink. If the item is tumble-dried, you won’t be able to regain any length.

I do apologise for any disappointment caused.

If you'd like to discuss this further with our customer service team please do email cs@apricotonline.co.uk and they'll do all they can to help.

Kind regards,
Cas

Rated 1 out of 5 stars

Order not recieved

I haven't received my order and the tracking does not work. My enquiry about my order was not replied to.
I would still like to know when I can expect to receive the item?!

1 September 2025
Apricot Clothing  logo

Reply from Apricot Clothing

Hi Nell,

Thank you for your message.

We're sorry to hear that you have not received your parcel yet.

Looking into this for you, I can see that a member of the team responded to your email yesterday and advised that the parcel is still in transit to you.

Please rest assured that your parcel will be with you shortly.

Kind regards,
Rachel

Rated 2 out of 5 stars

don't like the fabric

don't like the fabric, not breathable.
And the models are all the same.
I also didn't appreciate the fact that we have to pay return fees.

25 August 2025
Apricot Clothing  logo

Reply from Apricot Clothing

Hello,

Thank you for getting in touch with your feedback.

We're sorry to hear that you were disappointed with your order. Customer feedback is really important to us so we will of course be sure to feed this back to the relevant team.

You are welcome to return any unwanted item back for a refund within 28 days of receipt.

Kind regards,
Rachel

Rated 5 out of 5 stars

Such a beautiful dress

Such a beautiful dress! Delivery to Austria was perfect and well trackable, my second experience with this company, although I should always hesitate to order something from GB, this is all perfect, thank you !

28 August 2025
Rated 1 out of 5 stars

Item arrived in wrong county

Item arrived in wrong county. Delayed getting to me until 5 Sept, having arrived in Ireland on 1st Sept.

5 September 2025
Apricot Clothing  logo

Reply from Apricot Clothing

Hello,

I'm so sorry to hear that your order was delivered to the wrong location, causing a delay.

We really appreciate your feedback regarding this and we'll take a look into what occurred to help to prevent instances such as this happening in the future.

Kind regards,
Cas

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