Apteka247express 

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Rated 1 out of 5 stars

Banned by HM Gov for selling Fake Meds

I wanted buy Iberogast ( approved OTVC brand medicine) at less than half it’s available for in the U.K. but became suspicious & even more when I read several poor reviews here. I then found out there domain has been banned by Campaign.Fakemeds.Gov.U.K. for selling fake meds so hopefully that will convince anyone checking reviews not to buy

3 February 2023
Unprompted review
Rated 1 out of 5 stars

Warning!

Warning!
I have not received my parcel and no refund. They did not even answer my email

22 January 2023
Unprompted review
Rated 5 out of 5 stars

Super quick service, I do recommend

ENG: Super quick service I recommend. I was worried due to several bad reviews but now I don't regret ordering with them. I ordered it on Tuesday evening and it arrived Thursday morning (today).
PL:Super szybki serwis! Troche martwiace byly inne opinie ale okazalo sie ze nie bylo zadnych problemow z zamowieniem. Polecam. Zamowilam we wtorek wieczorem i przyszlo Czwartek rano. Dziekuje!

3 March 2022
Unprompted review
Rated 1 out of 5 stars

Worst experience ever

Worst experience ever. I get my parcel just after more than 3 weeks! Every time when I tried to ask them where is my parcel, they all the time lying! Every time give different dates when they send the parcel. I have been asking for proof, they never send proof for me that they send my parcel. I think people buying medicine not without reason, and 3 week delivery for medicine which you need, is too long! Not recommended for anybody! Unless you want keep asking for parcel...

2 February 2022
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible, dishonest and very rude customer service. They promise quick delivery in 48h then when you complain couse parcel didn’t came in time become very rude. Highly DO NOT RECOMMEND.

31 December 2021
Unprompted review
Rated 5 out of 5 stars

Fast delivery

I was in so bad pain and ordered my polish pills on Thursday morning, the parcel came on Friday after 24 hours. An hour after payment my items were dispatched. I highly recommend!

25 September 2021
Unprompted review
Rated 5 out of 5 stars

Great!

Great!!
Ordered from them twice already. Great prices, super easy to pay and next day delivery. Also with last order I've received some samples. Fantastic!!

1 July 2021
Unprompted review
Rated 1 out of 5 stars

Shady practices, very poor customer service.

Placed few orders in the past, always arrived on time. You have to pay for the "royal mail 1st class" to make your shipment "express" and I always received my orders within 2 days time frame, from the day of purchase / money transfer.

Unfortunately, I came across very weird experience just today. I placed order at 7am in the morning (including money transfer as well), but I did not receive any confirmation that my package has been shipped as usual. Contacted company to discuss this but they could not find my order or any details regarding the money transfer I have made on early morning. Company representative (never introduced him/herself), asked me to provide screenshot from my bank account (what?! Not a best practice, I lost my trust fully from that point), to proof that money has been sent. Once this has been clarified without any screenshots, "representative" said that my package is in transit already and it shall arrive in 4 days - not 2 as usual. You can clearly see that I have been lied about the postage, but company would not admit any mistakes as I paid for the "express" postage so they will have to refund me for that if they failed.
They also refused to refund me fully for my order (I requested that before my package "become shipped already" so i would not be surprised if word "refund" changed their point of view on my order status).

"Representative" start to ignore me once I requested any evidence for my order to be out from their premises - by the law they must provide that upon customer request.

Very weird acting, customer service on very poor level.

Personally, I'm shocked.

Email will be send to Trading Standards due bank fraud practices.

6 May 2021
Unprompted review
Show reviews in all languages. (35 reviews)

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