I have experienced a poor business model with aptive during my entire subscription. They offer one thing deliver completely different. Their technicians are fine for the most part but the spray they... See more
Company replied

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I have experienced a poor business model with aptive during my entire subscription. They offer one thing deliver completely different. Their technicians are fine for the most part but the spray they... See more
Company replied
The service provided by Aptive is great. The technicians are respectful, friendly, and communicative. They will send a text before arriving and always ask if we have any new and/or specific areas that... See more
Company replied
My Aptive Rep, Alec, made my experience great. The stars are for him. He knew my house and remembered my preferences. He is also professional and friendly. Please note, your website is not so great... See more
Company replied
Jared was very professional, asking questions about what he needed to focus on, if we had seen any insects inside or outside etc. He was very thorough and detailed spraying where I asked to, took car... See more
Company replied
Aptive Pest Control in Stone Mountain, GA offers dependable residential pest control services designed to protect your home from common Georgia pests. Our local Stone Mountain team provides customized treatment plans to address ants, spiders, cockroaches, rodents, and more. We’re committed to delivering effective solutions and professional service throughout the Atlanta metro area. Serving Stone Mountain and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Call today for a quote and choose a pest control plan that fits your needs.
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
1960 Parker Ct, 30087, Stone Mountain, GA, United States

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Not as thorough as they should be. If we are not here, they spend no more than 10 minutes and they are gone. Neighbors have cameras and they tell me.

Reply from Aptive Pest Control - Atlanta
Although it was a rainy day, the tech was able to use applications that was effective. With pics of areas treated, he did a through job of treating outside areas.

Reply from Aptive Pest Control - Atlanta
The employee was on time. He sprayed my yard and filled the rat trap. He was polite and answered all of my questions.

Reply from Aptive Pest Control - Atlanta

Reply from Aptive Pest Control - Atlanta
I had called Active pest control on September 2, 2025 at 3pm and talked to the manager to push out the treatment until after winter and he agreed to do so and that there will be no charges until I call Aptive to resume the services a well the new charges will $55.
Eventhough - Active scheduled treatment 2 weeks back and they did not turn up for that service but then they did come this week for service.
The service from Active is good - no doubt about it but the follow up actions after an agreement is reached are not completed in a timely manner.

Reply from Aptive Pest Control - Atlanta
You are too expensive! You have only come by 3 times in the past 4 months and I still have a flea problem! You are fired!!! I can do a better job myself!

Reply from Aptive Pest Control - Atlanta
Your technicians are courteous and thoughtful of their customers

Reply from Aptive Pest Control - Atlanta
Excellent service! Colin was Very thorough! I appreciate his attention to detail!
Shirley Davis

Reply from Aptive Pest Control - Atlanta
The technician covered all areas and sent pictures - even of my cat at the back door! :=)

Reply from Aptive Pest Control - Atlanta
I wish I could get the same tech each spray to build a relationship. Someone who knows my home and needs. I hate that it’s always a new person. Good one spray, iffy the next

Reply from Aptive Pest Control - Atlanta
Chris is a nice guy, helpful, polite, took down most of the spider webs around the outside of the house. He asked if we needed any rooms avoided, or if any rooms needed special attention, and proceeded with our wishes.

Reply from Aptive Pest Control - Atlanta
I tried to change the date because I was gone and couldn't find a way to do it though I called. I think they came and just did the outside.

Reply from Aptive Pest Control - Atlanta
My overall experience has been very good. The company personnel who service my home have been courteous and engaging.

Reply from Aptive Pest Control - Atlanta
This was the most terrible service I ever experienced. From the beginning, dealing with the pesky door-to-door salesman that would say anything to get a sale, down to the billing department who refused to cancel my service. The salesman told me that he could do a one time servicing to the property since I was in a rental home, only to find out that my car was placed on a contract. I never received copies of the contract nor did I ever sign anything. Not only that but they went ahead and charged their $299 termination fee to my car and told me that all has been settled. I feel taken advantage of and and treated less than human. Also I don’t believe the Home was ever treated with the service that was promised.

Reply from Aptive Pest Control - Atlanta
Dispatching thorough technicians to service the home and yard. Results - getting the job done.

Reply from Aptive Pest Control - Atlanta
Always a detailed description with pictures of what work was performed by the technicians. Great communication on appointment dates and arrival times.

Reply from Aptive Pest Control - Atlanta
John sends a message when he's on the way to my house. He is thorough and leaves photos of the locations he serviced.

Reply from Aptive Pest Control - Atlanta
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