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Aptive Pest Control - Atlanta Reviews 168

TrustScore 4.5 out of 5

4.4

1960 Parker Ct, 30087 Stone Mountain, GA, US


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Rated 1 out of 5 stars

I have experienced a poor business model with aptive during my entire subscription. They offer one thing deliver completely different. Their technicians are fine for the most part but the spray they... See more

Company replied

Rated 5 out of 5 stars

The service provided by Aptive is great. The technicians are respectful, friendly, and communicative. They will send a text before arriving and always ask if we have any new and/or specific areas that... See more

Company replied

Rated 5 out of 5 stars

My Aptive Rep, Alec, made my experience great. The stars are for him. He knew my house and remembered my preferences. He is also professional and friendly. Please note, your website is not so great... See more

Company replied

Rated 5 out of 5 stars

Jared was very professional, asking questions about what he needed to focus on, if we had seen any insects inside or outside etc. He was very thorough and detailed spraying where I asked to, took car... See more

Company replied


Company details

  1. Pest control service

Written by the company

Aptive Pest Control in Stone Mountain, GA offers dependable residential pest control services designed to protect your home from common Georgia pests. Our local Stone Mountain team provides customized treatment plans to address ants, spiders, cockroaches, rodents, and more. We’re committed to delivering effective solutions and professional service throughout the Atlanta metro area. Serving Stone Mountain and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Call today for a quote and choose a pest control plan that fits your needs.

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 1960 Parker Ct, 30087, Stone Mountain, GA, United States

  • 14048825498
Promotion box for Aptive Pest Control - Atlanta

We overthink pests so you don't have to.

Smarter pest control starts here.

4.4

Excellent

TrustScore 4.5 out of 5

168 reviews

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Rated 3 out of 5 stars

Not as thorough as they should be

Not as thorough as they should be. If we are not here, they spend no more than 10 minutes and they are gone. Neighbors have cameras and they tell me.

13 November 2025
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Reply from Aptive Pest Control - Atlanta

Hi Cynthia,

Thank you for sharing your feedback. I completely understand your concern and how frustrating it can be to feel that your service isn’t thorough. At Aptive, we are committed to providing consistent, high-quality treatments, and it’s clear we fell short in your experience.

We take your comments seriously and will review this with our team to ensure every visit meets the standards you expect. We truly value you as part of the Aptive neighborhood, and if you’d like, we’d be happy to review your account and service plan directly with you to make sure all areas are being properly treated. Please reach out to us at socialmedia@goaptive.com so we can address this and improve your experience.

-Jasmine

Rated 5 out of 5 stars

Although it was a rainy day

Although it was a rainy day, the tech was able to use applications that was effective. With pics of areas treated, he did a through job of treating outside areas.

28 October 2025
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Reply from Aptive Pest Control - Atlanta

Hi Elaine,

Thank you for taking the time to share your experience! We’re glad to hear that, even on a rainy day, our service professional was able to provide effective treatment and that the photos of areas treated helped give you confidence in the work. At Aptive, we strive to provide thorough, professional, and reliable pest control, and it’s wonderful to know our team delivered that for you.

We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide dependable service for your home.

-Jasmine

Rated 5 out of 5 stars

Wonderful service!

Wonderful service!

31 October 2025
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Reply from Aptive Pest Control - Atlanta

Hi Mylee,

Thank you for sharing your experience and for being part of the Aptive neighborhood. We’re so glad to hear that our service professional not only addressed your specific concerns but also took extra steps to ensure your home was fully cared for. Our goal is always to provide service that’s tailored to each customer’s needs, and it’s wonderful to know that came through during your visit.

Your feedback encourages our team to keep going above and beyond for every home we service. Thank you for trusting Aptive to protect your home.

-Jasmine

Rated 5 out of 5 stars

The employee was on time

The employee was on time. He sprayed my yard and filled the rat trap. He was polite and answered all of my questions.

24 October 2025
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Reply from Aptive Pest Control - Atlanta

Hi JoAnn,

Thank you for sharing your feedback. We’re glad to hear that our service professional was on time, thorough in treating your yard, and attentive in answering your questions. At Aptive, we take pride in providing reliable, professional, and customer-focused service to every home.

We truly appreciate you being part of the Aptive community and look forward to continuing to provide high-quality service for your home.

-Jasmine

Rated 5 out of 5 stars

The service technician was incredible

The service technician was incredible

16 October 2025
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Reply from Aptive Pest Control - Atlanta

Hi Sharonita,

We’re so glad to hear that your service professional made such a great impression! At Aptive, we pride ourselves on providing knowledgeable and friendly service while keeping your home protected. Your feedback means a lot to our team, and we appreciate you being part of the Aptive neighborhood.

-Jasmine

Rated 1 out of 5 stars

Timely actions not taken on an agreement made

I had called Active pest control on September 2, 2025 at 3pm and talked to the manager to push out the treatment until after winter and he agreed to do so and that there will be no charges until I call Aptive to resume the services a well the new charges will $55.
Eventhough - Active scheduled treatment 2 weeks back and they did not turn up for that service but then they did come this week for service.
The service from Active is good - no doubt about it but the follow up actions after an agreement is reached are not completed in a timely manner.

23 October 2025
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Reply from Aptive Pest Control - Atlanta

Hi Dilip,

Thank you for taking the time to share your experience. I completely understand how frustrating it must have been to have an agreement in place but still see a service scheduled afterward. That’s definitely not the smooth follow-up we aim for at Aptive, and I truly appreciate you bringing it to our attention.

I’m glad to hear that you’ve been happy with the quality of our service, that means a lot to us. I’d like to take a closer look at your account to make sure everything matches the agreement you made and that your service schedule is set exactly how you prefer going forward.

If you don’t mind sharing your service address, I’ll personally review this and make sure it’s corrected right away. Please reach out to us directly at socialmedia@goaptive.com.

Thank you again for being part of the Aptive neighborhood and for giving us the chance to make things right.

-Jasmine

Rated 2 out of 5 stars

You are too expensive

You are too expensive! You have only come by 3 times in the past 4 months and I still have a flea problem! You are fired!!! I can do a better job myself!

8 October 2025
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Reply from Aptive Pest Control - Atlanta

Hi Craig,

Thank you for sharing your feedback. I completely understand how frustrating it can be to continue dealing with a flea problem despite your recent services. Your comfort and satisfaction in your home are very important to us, and I’m sorry that your experience hasn’t met your expectations so far.

At Aptive, we aim to provide effective pest control and ensure our customers feel confident in their service. I’d like to make sure your flea issue is properly addressed and explore any adjustments we can make to better resolve it. If you’re open to it, please reach out to us directly at socialmedia@goaptive.com so we can review your account, schedule any needed follow-up visits, and discuss the best options to get your home fully protected.

We appreciate you being a part of the Aptive neighborhood, and we’re committed to making this right.

-Jasmine

Rated 4 out of 5 stars

Your technicians are courteous and…

Your technicians are courteous and thoughtful of their customers

5 October 2025
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Reply from Aptive Pest Control - Atlanta

Hi James,

Thank you so much for taking the time to share your feedback. We’re thrilled to hear that our service professionals have been courteous and considerate during your service. At Aptive, we take pride in providing not only effective pest control but also a positive and professional experience for every customer.

Your kind words mean a lot to our team, and we truly appreciate you being part of the Aptive neighborhood.

-Jasmine

Rated 5 out of 5 stars

Excellent service

Excellent service! Colin was Very thorough! I appreciate his attention to detail!
Shirley Davis

2 October 2025
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Reply from Aptive Pest Control - Atlanta

Hi Shirley,

Thank you for sharing your feedback! We’re thrilled to hear that Colin provided thorough service and paid close attention to detail. At Aptive, we strive to deliver professional, reliable, and effective pest control for every customer, and it’s wonderful to know our team made a positive impact.

We truly appreciate having you as part of the Aptive family and look forward to continuing to keep your home comfortable.

-Jasmine

Rated 5 out of 5 stars

The technician covered all areas and…

The technician covered all areas and sent pictures - even of my cat at the back door! :=)

4 October 2025
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Reply from Aptive Pest Control - Atlanta

Hi Tina,

Thank you for sharing your feedback! We’re thrilled to hear that our service professional thoroughly covered all areas and provided pictures, including a fun moment with your cat. At Aptive, we strive to provide thorough, detailed, and personable service, and it’s wonderful to know our efforts are appreciated.

We truly value having you as part of the Aptive family and look forward to continuing to keep your home comfortable!

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Atlanta

Hi Jeff,

Thank you for sharing your feedback! We’re glad to hear that our agent provided a great experience. At Aptive, we strive to deliver professional, attentive, and friendly service for every customer, and it’s wonderful to know our efforts are appreciated.

We truly value having you as part of the Aptive family and look forward to continuing to keep your home protected.

-Jasmine

Rated 3 out of 5 stars

Lack of consistency …

I wish I could get the same tech each spray to build a relationship. Someone who knows my home and needs. I hate that it’s always a new person. Good one spray, iffy the next

3 October 2025
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Reply from Aptive Pest Control - Atlanta

Hi Tina,

Thank you for sharing your feedback. I completely understand how important it is to have consistency with your service professional and to build a relationship with someone who knows your home and your needs. I’m sorry that your experience has been inconsistent, and I understand how frustrating that can be.

At Aptive, we strive to provide reliable and effective service, and we take feedback like yours seriously. Please reach out to us at socialmedia@goaptive.com with your service address so we can review your account and do our best to provide a more consistent experience moving forward. We genuinely appreciate your feedback and the opportunity to make this right.

-Jasmine

Rated 5 out of 5 stars

Good service.

Chris is a nice guy, helpful, polite, took down most of the spider webs around the outside of the house. He asked if we needed any rooms avoided, or if any rooms needed special attention, and proceeded with our wishes.

23 September 2025
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Reply from Aptive Pest Control - Atlanta

Hi there,

Thank you for sharing your experience! We’re glad to hear that Chris was helpful, polite, and attentive to your requests while taking care of the spider webs around your home. At Aptive, we take pride in having service professionals who listen to our customers’ needs and make sure each visit is thorough and personalized. We truly appreciate you choosing Aptive and being part of our neighborhood.

-Jasmine

Rated 2 out of 5 stars

I tried to change the date because I…

I tried to change the date because I was gone and couldn't find a way to do it though I called. I think they came and just did the outside.

9 September 2025
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Reply from Aptive Pest Control - Atlanta

Hi Janet,

We’re sorry to hear about the trouble you experienced with scheduling and appreciate you sharing your feedback. At Aptive, we aim to make managing your service as simple as possible, and it’s clear we fell short in helping you adjust your appointment.

We also understand your frustration if the service completed didn’t meet your expectations. Please reach out to us directly at socialmedia@goaptive.com so we can review your account, clarify your service instructions, and ensure any missed areas are addressed promptly. Your satisfaction is very important to us, and we appreciate the opportunity to make this right and improve your experience with Aptive.

-Jasmine

Rated 5 out of 5 stars

Great service.

16 September 2025
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Reply from Aptive Pest Control - Atlanta

Hi Dan,

Thanks so much for sharing this! We’re thrilled to hear you’ve had a great experience with Aptive. Our team works hard to provide reliable, thorough service and it’s always rewarding to know it’s making a difference. We truly appreciate you being part of the Aptive neighborhood and look forward to keeping your home protected year-round.

-Jasmine

Rated 4 out of 5 stars

Review 1

My overall experience has been very good. The company personnel who service my home have been courteous and engaging.

6 September 2025
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Reply from Aptive Pest Control - Atlanta

Hi Merry,

Thank you for sharing your feedback. We’re thrilled to hear that your overall experience with Aptive has been positive and that our team has been courteous and engaging. Providing friendly, professional service while keeping your home comfortable is always our goal.

We appreciate you being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

Rated 1 out of 5 stars

This was the most terrible service I…

This was the most terrible service I ever experienced. From the beginning, dealing with the pesky door-to-door salesman that would say anything to get a sale, down to the billing department who refused to cancel my service. The salesman told me that he could do a one time servicing to the property since I was in a rental home, only to find out that my car was placed on a contract. I never received copies of the contract nor did I ever sign anything. Not only that but they went ahead and charged their $299 termination fee to my car and told me that all has been settled. I feel taken advantage of and and treated less than human. Also I don’t believe the Home was ever treated with the service that was promised.

2 September 2025
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Reply from Aptive Pest Control - Atlanta

Hi Xavier,

Thank you for sharing your feedback. We sincerely apologize for the experience you’ve described. At Aptive, we strive to provide clear communication, transparent service, and respectful treatment for all our neighbors, and it’s clear we fell short in your case. We take your concerns seriously regarding the contract, billing, and service provided, and we want the opportunity to review your account and make this right. Please reach out to our team directly at socialmedia@goaptive.com so we can address these issues and work toward a resolution. We appreciate you giving us the chance to correct this experience.

-Jasmine

Rated 5 out of 5 stars

Dispatching thorough technicians to…

Dispatching thorough technicians to service the home and yard. Results - getting the job done.

11 September 2025
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Reply from Aptive Pest Control - Atlanta

Hi Ken,

Thank you for sharing your experience! We’re glad to hear our service professional provided thorough service both inside and outside your home and delivered results. At Aptive, we strive to ensure every visit is effective and gives our customers peace of mind. We appreciate you being part of the Aptive community!

-Jasmine

Rated 5 out of 5 stars

A+ Company

Always a detailed description with pictures of what work was performed by the technicians. Great communication on appointment dates and arrival times.

3 September 2025
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Reply from Aptive Pest Control - Atlanta

Hi Joe,

Thank you for sharing your feedback. We’re glad to hear that our service professionals provide detailed updates with pictures and keep you well-informed about appointment dates and arrival times. At Aptive, we strive to deliver clear communication and thorough service, and it’s wonderful to know that our efforts have made a positive impact for you.

-Jasmine

Rated 5 out of 5 stars

Thorough service

John sends a message when he's on the way to my house. He is thorough and leaves photos of the locations he serviced.

16 September 2025
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Reply from Aptive Pest Control - Atlanta

Hi Sandra,

Thank you for sharing your feedback. We’re glad to hear that John provides clear communication, is thorough in his work, and keeps you informed with photos of the areas he services. At Aptive, we strive to provide effective, transparent, and attentive pest control, and it’s wonderful to know that your experience reflects that.

-Jasmine

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