The quality of this pest control company'd services really depend upon the individual service person and their actual knowledge as well as training skills acquired. I've been a customer for quite some... See more
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See what reviewers are saying
I like that the technician notified me beforehand. However, the service was scheduled for a Sunday and I was at Church. I never saw the technician or got the chance to talk about my concerns.
I recently had a service visit from Aptive, and I am very happy with the experience. My technician was incredibly thorough, focusing on seasonal pests like ants, spiders, and silverfish. They to... See more
Company replied
Great tech , fulfilled all of the house needs . Rodney called prior to leaving to make sure all of the problem areas of our house were covered. He went above and beyond for us, covering our septic tan... See more
Company replied
Company details
Written by the company
Aptive Pest Control in Austin, TX provides trusted residential pest control services tailored to homes throughout Travis County and the greater Austin area. Our local team helps protect against pests like ants, spiders, cockroaches, mosquitoes, rodents, and more with customized treatment plans built around your needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Austin and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that fits your needs.
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
7801 North Lamar, Suite E182, 78752, Austin, TX, United States
- 15127102494
We overthink pests so you don't have to.
4.5
Excellent
214 reviews
Asks customers to review
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I appreciate the technician’s feedback…
I appreciate the technician’s feedback on what he focused on during his visit
10 June 2026
Reply from Aptive Pest Control - Austin
Hi Kim,
Thank you for sharing your feedback about your experience with Aptive. We’re glad to hear you appreciated the service professional’s communication and the way they explained what was focused on during the visit.
That kind of transparency is something we really value, it helps ensure you always feel informed and confident about the work being done at your home. We appreciate your trust in Aptive and are happy to keep things handled so you know exactly what’s being taken care of each visit.
-Jasmine, Aptive Care Team
I like that the technician notified me…
I like that the technician notified me beforehand. However, the service was scheduled for a Sunday and I was at Church. I never saw the technician or got the chance to talk about my concerns.
2 June 2026
Good Service Techs Must Be Few and Hard to Find
The quality of this pest control company'd services really depend upon the individual service person and their actual knowledge as well as training skills acquired. I've been a customer for quite some time now, and have seen some technicians that offer little to no accurate advice, or on the other hand, I've seen some excellent technicians that are highly skilled. They ALL, however, have a scripted and memorized introduction of what all they will do for you today, and how they will go above and beyond the call of duty in order to win s 5-star review for their most excellent service. Yeah, well that's not happening. Three minutes later they're down the road, and you realize they didn't even check the rat traps to freshen the bait, because I had forgotten to mention that it probably needed to be done. They are actually supposed to check every time they service a customer. So if you don't tell him specifically what you want treated, it won't get their attention.
30 May 2026
Reply from Aptive Pest Control - Austin
Hi Julie,
Thank you for taking the time to share this detailed feedback. I’m sorry to hear your experience with Aptive has felt inconsistent, especially around important items like checking and refreshing rodent stations.
We aim for every visit to be thorough and proactive, not dependent on customers needing to point things out. Please reach out to socialmedia@goaptive.com so we can review your account and make sure all service expectations are being consistently followed. At Aptive, we’ve got this handled, and that includes making sure your service is complete and reliable every time.
-Jasmine, Aptive Care Team
Gate was left open
Gate was left open. Didn't fill bait boxes or send pictures as requested
5 June 2026
Unprompted review
Reply from Aptive Pest Control - Austin
Thank you for bringing this to our attention, Sheri. It's disappointing to hear that your gate was left open and that the bait stations were not serviced as expected. We'd like the opportunity to review the details of this service and ensure the rest of your treatment is completed to your satisfaction. Please email us at socialmedia@goaptive.com with your service address and any additional information you'd like to share. We're here to help, and really hope to hear from you soon!
-Alexis, Aptive Care Team
He was great
29 May 2026
Reply from Aptive Pest Control - Austin
We're beyond delighted to hear that you had such a positive experience with our service professional, Amanda! It's always wonderful to know when a team member makes a great impression during a treatment.
We truly appreciate your feedback and are grateful you've chosen Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Austin
Hi Glenda,
Thank you for the great feedback! We’re so glad to hear you’re extremely happy with Terrance and your experience with Aptive.
At Aptive, our goal is to make sure everything is handled with care, consistency, and professionalism from start to finish, so it’s wonderful to know Terrance delivered that for you. We truly appreciate you choosing Aptive and taking the time to share your experience.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Austin
We really appreciate you taking a moment to share this with us, Nicole! It's absolutely wonderful to know that you've been so satisfied with the service our team has been providing. Our goal is to provide reliable treatments with a smile, and we look forward to continue protecting your home from pests for years to come. Thanks for being the best part of Aptive!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Austin
Hi Melanie,
Thank you so much for taking the time to share this! We’re really glad to hear your service has consistently been great and that Joseph did such a thorough job during your visit.
At Aptive, our goal is to make every service feel dependable, detailed, and fully handled from start to finish, so it means a lot to know that came through. We truly appreciate you choosing Aptive and are always here whenever you need us.
-Jasmine, Aptive Care Team
Good Representative for Aptive
The technician texted as to the time of his arrival, and he arrived on time, was friendly, worked promptly and sent pictures of the work areas.
21 May 2026
Reply from Aptive Pest Control - Austin
Thank you for taking the time to share your experience with us, B! We’re so glad to hear your service professional kept you informed with arrival updates, arrived on time, and provided friendly and efficient service during the visit. Sending photos afterward to show the completed work is an important part of keeping our customers informed, and we’re happy that stood out to you. We truly appreciate you choosing Aptive to help with your pest control needs!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Austin
Hi Sue Ann,
Thank you for taking the time to share this. We’re really glad to hear you consistently have a great experience with our Aptive service professionals, that kind of reliability is exactly what we strive for on every visit. At Aptive, we take a we’ve got it handled approach so you can feel confident each appointment is taken care of with consistency and attention to detail. We appreciate you choosing Aptive and trusting us with your home.
-Jasmine, Aptive Care Team
Ramiro's Survey Response
Aptive hires some of the best people. They love their jobs and can communicate well with customers. They have knowledge and understanding of their position and are friendly and courteous.
16 May 2026
Reply from Aptive Pest Control - Austin
Hi Ramiro,
Thank you for choosing Aptive and sharing such kind feedback! We’re so glad to hear our service professionals have made a positive impression through their professionalism, communication, and friendly service. We take a lot of pride in the people who represent Aptive, and it means a lot to know that shows in your experience.
At Aptive, we want you to feel confident knowing your home is cared for and everything is handled with knowledge, respect, and consistency from start to finish, because that’s what we’ve got this handled is all about.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Austin
Thank you for sharing this with us, Sharon! It's great to hear you received excellent service from our team. Providing reliable, high-quality care so your concerns are fully handled is always our goal, and we're so glad you've been satisfied. It's always a pleasure to treat your home, and we're grateful to have you as a part of Aptive!
-Alexis, Aptive Care Team
As always the attention to details and…
As always the attention to details and the communication were excellent
15 May 2026
Reply from Aptive Pest Control - Austin
Hi Celina,
We really appreciate you taking the time to share this, and it’s great to hear the attention to detail and communication continue to stand out for you. At Aptive, we know those small but important touches make a big difference in how confident you feel about your service. We’re glad your experience has stayed consistently positive, and we’ve got it handled for you moving forward.
-Jasmine, Aptive Care Team
Communicative & Considerate
Communicative, thorough and effective treatment. The staff shows care and respect for our property.
6 May 2026
Reply from Aptive Pest Control - Austin
Hi Mike,
Thank you for taking the time to share your experience! We’re happy to hear the Aptive team has been communicative, thorough, and effective while also showing care and respect for your property. Providing service that leaves customers feeling confident their home is in good hands and well handled is exactly what we strive for. We truly appreciate your support and thank you for being part of the Aptive family!
-Jasmine, Aptive Care Team
No ethics or integrity
No ethics or integrity. This experience was forced upon me by 2 rude sales reps who knocked on our door that said no soliciting. The female of the two reps smirked rudely when I pointed out the sign and pompously claimed "oh I don't have my contacts on today so I can't read that". Funny that my security camera has her waiving at the camera on her approach from plenty far away to indicate she can see fine. Both reps claimed they had the permits required to knock in our neighborhood, and then refused to provide them. The company says: "Aptive sales representatives will always have a verifiable ID badge." Both reps refused to give permits, sales ID badges, or even a business card. Then calling into the main company to complain, I was told they were going to connect me to someone who would help me address this, and then they hung up on me. Fortunately I have 2 videos both with audio, plus the recorded phone call, and I found neighbors with similar experiences of the same two people. Once I've received the videos from my other neighbors, I'm posting all of them to many social media platforms next week. I won't go to that extent if I get a call from a manager (and a response to this message) who proves this is being fixed and not taught as a sales tactic since it is illegal, as well as verification that the rep is fired or a direct apology received from that rep via phone. Photo attached is of the reps who are committing criminal trespass under Texas Penal Code $30.05. My name and phone number was left with the 2nd rep I talked with on the phone when calling in to the main company line.
9 May 2026
Unprompted review
Reply from Aptive Pest Control - Austin
Hi Stephen,
We’re very sorry to hear about this experience and appreciate you bringing it to our attention in such detail. What you’ve described is not the standard of conduct we expect from anyone representing Aptive, and we take concerns about professionalism, transparency, and respect very seriously.
Aptive requires all sales representatives to follow strict guidelines, including respecting “no soliciting” signage and clearly identifying themselves with verifiable identification. We also do not condone any behavior that feels dismissive, misleading, or disrespectful to homeowners. Based on what you’ve shared, this situation needs immediate review, and we want to ensure it is fully investigated and appropriately addressed by our leadership team.
We’d like to connect with you directly so we can review the details, including the footage and call experience you mentioned, and ensure this is handled properly. Please reach out to socialmedia@goaptive.com so we can escalate this right away and make sure it’s fully handled with the seriousness it deserves.
We appreciate you bringing this forward, and we’re committed to addressing it the right way.
-Jasmine, Aptive Care Team
professional and detailed pest control provider
I recently had a service visit from Aptive, and I am very happy with the experience. My technician was incredibly thorough, focusing on seasonal pests like ants, spiders, and silverfish.
They took the time to treat all the critical areas, including:
• The perimeter and various entry points of the home.
• High-up spots like eaves and around windows and doors.
• Specific hotspots found throughout the property.
I really appreciated the clear communication—they explained that I should see a gradual reduction in pest activity over the next few weeks as the treatment settles in. They even attached photos of the work performed, which provides great peace of mind and shows a high level of accountability.
It is clear the team aims for a "10/10" service. If you're looking for a professional and detailed pest control provider, I highly recommend them!
9 May 2026
Reply from Aptive Pest Control - Austin
Hi there,
We really appreciate you taking the time to share such a detailed review! It’s great to hear your Aptive service professional delivered a thorough seasonal treatment and focused on key areas like entry points, eaves, and other hotspots around your home.
We’re especially glad the communication and photo documentation gave you peace of mind, that level of transparency and accountability is something we truly value.
At Aptive, we believe pest control works best when everything is handled with consistency, attention to detail, and clear expectations, so you know exactly what’s being done and what to expect next. Thank you for the recommendation and for trusting Aptive to help protect your home!
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Austin
Hi Shelley,
Thank you for sharing your experience and for choosing Aptive! We’re really glad to hear Terence was polite, professional, and thorough during your service visit.
That level of care and attention is exactly what we strive for on every home we service. At Aptive, we work to make sure everything is handled with consistency and care so you can feel confident your home is in good hands.
We truly appreciate your feedback and support!
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Austin
It's absolutely wonderful to know that you've had such a great experience with our service so far! Your satisfaction means the world to us, and you can count on our team to continue doing what's needed to ensure your concerns are handled to the best of our ability. It's always a pleasure to treat your home, and we are so grateful to have you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Austin
We love to hear this, Thomas! Providing reliable, punctual service is incredibly important, and we're so glad these qualities stood out to you. It's always a pleasure to handle your pest control needs, and we're grateful to have you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Austin
It’s great to hear the service continues to be efficient and courteous, G! Consistency like that really makes a difference in the overall experience, and we're glad it stood out to you. Thank you for choosing Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
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