Conscientious! They explain everything they do always asks what we the consumer needs takes pictures of every spot they treat. Very hospitable letting me know when they shall arrive
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Aptive treatments are very effective controlling flying insects, spiders & burrowing rodents like meadow voles. It is easy to schedule treatments. ( I call customer service as I find it difficult... See more
Company replied
Great pricing! They come every couple of months to reservice my property. I can also request an appointment online for them to come out when needed. Very nice exterminators they send out too!
Company replied
We always get a few days advanced noticed and the tech calls the an hour before arrival. That communication is appreciated
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
375 North French Road, 14228, Buffalo, New York, United States
- (585) 632-6462
We overthink pests so you don't have to.
3.9
Great
7 reviews
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Have simple problem could not be solved…
Have simple problem could not be solved after three phone calls and visits . Have small amount of small ants in the laundry room could not be solved as of yet
2 May 2026
Reply from Aptive Pest Control - Buffalo
Hi Nick,
We really appreciate you taking the time to share this, and I’m sorry to hear that the ant issue in your laundry room hasn’t been resolved yet. I can understand how frustrating it is to go through multiple calls and visits without seeing the results you were expecting.
At Aptive, we aim for every concern to be handled thoroughly and effectively, especially something as persistent as ants, and it’s clear we haven’t met that expectation in your case yet. We’d really like the opportunity to take a closer look at what’s been missed and make sure this gets properly addressed.
If you’re open to it, please reach out to socialmedia@goaptive.com so we can review your service history and get this handled the right way for you. Thank you for bringing it to our attention.
-Jasmine, Aptive Care Team
Aptive treatments are very effective…
Aptive treatments are very effective controlling flying insects, spiders & burrowing rodents like meadow voles.
It is easy to schedule treatments. ( I call customer service as I find it difficult to use their website)
The technicians are knowledgeable & professional.
There can be poor communication between the scheduler, technician & customer with regard to time window for technician to arrive, or, for customer service to notify customer of cancelled appointment. Aptive does
"make it right" though & is trying to improve this weakness.
6 May 2026
Reply from Aptive Pest Control - Buffalo
Hi Nancy,
Thank you for taking the time to share such a detailed review and for choosing Aptive. We’re really glad to hear the treatments have been effective for flying insects, spiders, and rodents like meadow voles, and that scheduling support and our service professionals have been helpful and professional.
We also appreciate your honest feedback about the communication challenges around appointment timing and notifications. That’s an area we take seriously, and while we’re glad our team has been able to make things right when issues come up, we understand how important it is for that communication to be consistent from the start. We’re actively working on improving that experience so it feels more seamless and predictable moving forward.
Thank you again for your trust in Aptive and for sticking with us as we improve. We’ve got it handled, and we’re committed to making every part of your experience better.
-Jasmine, Aptive Care Team
We always get a few days advanced…
We always get a few days advanced noticed and the tech calls the an hour before arrival. That communication is appreciated
29 April 2026
Reply from Aptive Pest Control - Buffalo
Hi Darren,
We really appreciate you calling this out, and we’re glad the advance notice and pre-arrival call have been helpful. Clear, consistent communication is a big part of how we make sure your service feels smooth and handled from start to finish. Thank you for choosing Aptive and for being part of the Aptive family, it means a lot to us.
-Jasmine, Aptive Care Team
Conscientious
Conscientious! They explain everything they do always asks what we the consumer needs takes pictures of every spot they treat. Very hospitable letting me know when they shall arrive
23 April 2026
Reply from Aptive Pest Control - Buffalo
Thank you for sharing your experience, Donna! We’re glad to hear the service professional has been so attentive and thorough, from taking the time to explain everything to checking in on your needs and documenting the work with photos. It’s also great to know the arrival updates have made things easier for you. That thoughtful approach really helps create a positive experience. It's always a pleasure to treat your home, and we appreciate having you as a part of Aptive!
-Alexis
Great company!!
Great pricing! They come every couple of months to reservice my property. I can also request an appointment online for them to come out when needed. Very nice exterminators they send out too!
20 February 2026
Reply from Aptive Pest Control - Buffalo
Hi there,
Thank you for the great feedback and for being part of the Aptive community! We’re glad to hear the pricing, flexible scheduling, and regular service visits have been a good fit for your needs. It’s also wonderful to know our service professionals have made such a positive impression during their visits.
At Aptive, we work hard to make pest control simple and convenient, so you can feel confident your home is being taken care of and handled the right way. Thank you for choosing Aptive to help protect your home!
-Jasmine
Excellent service.Everything explained…
Excellent service.Everything explained in detail.
19 March 2026
Reply from Aptive Pest Control - Buffalo
Hi Ron,
We’re so glad to hear you received excellent service and that everything was clearly explained! At Aptive, we make sure every visit is handled with care and attention, so you can feel confident in your home’s protection. Thank you for trusting us, we’ve got this handled!
-Jasmine
Fabulous technician doing the spray…
Fabulous technician doing the spray shows by pictures the areas
24 February 2026
Reply from Aptive Pest Control - Buffalo
Hi Richard,
We’re thrilled to hear that our service professional provided such thorough service and shared clear pictures of the areas treated! At Aptive, we make sure every visit is handled with care and transparency so you can feel confident in your home’s protection. Thank you for trusting us, we’ve got this handled!
-Jasmine
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