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Aptive Pest Control - Dallas Reviews 251

TrustScore 4.5 out of 5

4.5

2030 G Ave, Ste 1100, 75074 Plano, TX, US


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Rated 4 out of 5 stars

The technician did a great job and I rate him the highest. However the company as a whole, I was not satified with. After scheduling an appt by phone and receiving email confirmations, they didn... See more

Company replied

Rated 5 out of 5 stars

Technician was prompt and polite and courteous. He listened to my concerns related to my pest issue and was able to complete the treatments in a timely manner.

Company replied

Rated 4 out of 5 stars

Aptive is wonderful to alert me before arriving and inform me of any changes to the appointment if necessary. Aptive has been good to return should part of my service not been met. They are profess... See more

Company replied

Rated 5 out of 5 stars

The technician was friendly, professional and very thorough in cleaning out the pest nests under the eaves and on the patio. He addressed all my concerns to my satisfaction.


Company details

  1. Pest control service

About Aptive Pest Control - Dallas

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 2030 G Ave, Ste 1100, 75074, Plano, TX, United States

  • 14699330849
Promotion box for Aptive Pest Control - Dallas

We overthink pests so you don't have to.

Smarter pest control starts here.

4.5

Excellent

TrustScore 4.5 out of 5

251 reviews

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Rated 5 out of 5 stars

Good comms

Good comms. Great service.

24 April 2026
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Reply from Aptive Pest Control - Dallas

We really appreciate your feedback, Ron! It’s wonderful to hear you’ve had solid service, good communication, and results you’re happy with. Thank you for trusting Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

Great communication

Great communication from technician.

2 May 2026
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Reply from Aptive Pest Control - Dallas

We’re really glad to hear you had great communication with our service professional, William! Clear updates and responsiveness are an important part of a positive experience, and we appreciate you taking the time to share your feedback. Thank you for trusting Aptive to help handle your pest control needs!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

Great communication

Great communication. Friendly technician who did a great job. On time

21 April 2026
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Reply from Aptive Pest Control - Dallas

We really appreciate your feedback and are glad you experienced strong communication, friendly service, and punctual arrival, G. Consistent, reliable care like that is what we aim for every time we're at your home, and we're so glad you've been satisfied. Thanks for being the best part of Aptive!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

Came on time and was thorough in…

Came on time and was thorough in application and documented with photos.

27 April 2026
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Reply from Aptive Pest Control - Dallas

Thank you so much for taking the time to share your experience with us, Gwen! It's wonderful to know that our team arrived on time and provided a thorough service, complete with photo documentation. At Aptive, we pride ourselves on ensuring that every detail is handled with care and precision, and it's wonderful to know that this commitment resonated with you. Your feedback means the world to us, and we're grateful you've chosen us to help protect your home from unwanted pests!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

I had a great experience with my…

I had a great experience with my Nathan. He was professional, punctual, and very knowledgeable about the issue I was dealing with. He took the time to explain everything clearly, including what treatment was being used and how to prevent future problems. I really appreciated his attention to detail and how thorough he was during the service.

25 April 2026
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Reply from Aptive Pest Control - Dallas

Hi Ashley,

Thank you for taking the time to share this, we really appreciate it! It’s great to hear Nathan delivered such a strong experience, being professional, punctual, and knowledgeable while also taking the time to clearly explain the treatment and prevention steps. That level of detail and care makes a big difference, and we’ll be sure he sees your kind words.

At Aptive, we focus on making sure every service is handled with thoroughness, clear communication, and attention to the small details that help prevent future issues, not just treat the current ones. Thank you for choosing Aptive, we’ve got this handled for you.

-Jasmine

Rated 5 out of 5 stars

Satisfied customer for years

We have used Aptive for several years now and have been very satisfied with their services. The communication is excellent, technicians always very friendly and take the time to explain the service being provided. I love the follow up with with the images and our pest control is definitely under control.

23 April 2026
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Reply from Aptive Pest Control - Dallas

Hi Laura,

Thank you for sharing this, we really appreciate your continued trust in Aptive over the years. It’s great to hear you’ve been very satisfied with the service, and that the communication, friendly service professionals, and clear explanations have stood out to you. We’re also glad the follow-up photos and consistent pest control results have given you confidence that things are truly under control.

We appreciate you being part of the Aptive family, and if you ever need anything moving forward, we’ve got this handled.

-Jasmine

Rated 5 out of 5 stars

As always

As always, an incredible job. Since hiring Aptiva, I am finally able to enjoy my beautiful patio and backyard. That, alone, is worth a million dollars every week. Mrs. Elliot

16 April 2026
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Reply from Aptive Pest Control - Dallas

Thank you so much for your wonderful review, Mrs. Elliot! We are thrilled to hear that you are enjoying your patio and backyard to the fullest. At Aptive, we believe in creating spaces where you can relax and enjoy without worry, and it’s fantastic to know that we've got this handled for you. Your satisfaction is our top priority, and your kind words inspire us to continue delivering exceptional service. We really appreciate your trust in our team to protect your home from unwanted pests!

-Alexis

Rated 5 out of 5 stars

Aptive tech Dalton

Technician Dalton was very careful and thorough. The best I’ve seen from Aptive.

16 April 2026
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Reply from Aptive Pest Control - Dallas

Thank you for sharing this great feedback with us! We’re glad to hear Dalton’s attention to detail and thorough approach stood out as one of your best experiences with us. That level of care is exactly what we aim to provide every time we're at your home. It's always a pleasure to handle your pest concerns, and we appreciate having you as a part of Aptive!

-Alexis

Rated 5 out of 5 stars

Termite extermination day

My most current experience with Aptive was termite inspection and the installation of termite poison traps. The staff that made up their crew was great and they all did a fantastic job. They did a great service told me it was the newest technology.

19 April 2026
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Reply from Aptive Pest Control - Dallas

Hi there,

Thank you for sharing your experience, it’s great to hear our team delivered such a strong service during your termite inspection and installation. We’re glad they took the time to walk you through the process and help you feel confident in the treatment being used. At Aptive, we’re always working to use effective, up-to-date solutions to keep your home protected, and it’s great to know that came through. If you ever have questions or need anything moving forward, don’t hesitate to reach out, we’ve got it handled. Thanks again for choosing Aptive and being part of the neighborhood.

-Jasmine

Rated 5 out of 5 stars

Work was done thoroughly and he…

Work was done thoroughly and he explained carefully all he did

21 April 2026
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Reply from Aptive Pest Control - Dallas

Hi Esther,

Thanks so much for sharing this, we really appreciate the feedback and are glad to hear your Aptive service professional completed the work thoroughly and took the time to clearly explain everything he did. That level of communication and attention to detail is exactly what we aim for on every visit, making sure your home is fully taken care of and everything is handled with transparency from start to finish. We appreciate you choosing Aptive, and we’re always here to keep things handled for your home whenever you need us.

-Jasmine

Rated 5 out of 5 stars

Call Back Request

They listened to my requests and did a great job.

8 April 2026
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Reply from Aptive Pest Control - Dallas

Hi Larry,

We really appreciate you sharing this, and we’re glad to hear your Aptive service professional took the time to listen closely to your requests and deliver a great experience.

That combination of communication and quality service is exactly what we aim for on every visit. We’re grateful you felt heard and well taken care of, and we’ll keep working to make sure every detail is handled with that same level of attention. At Aptive, that’s how we make sure we’ve got this handled for you.

-Jasmine

Rated 5 out of 5 stars

prompt and coureous


We have Aptive service 2 properties and have been very satisfied with technicians and level of service.

7 April 2026
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Reply from Aptive Pest Control - Dallas

Hi Ron,

Thank you so much for sharing this kind feedback and for trusting Aptive to service both of your properties. We’re really glad to hear you’ve been satisfied with our service professionals and the level of service you’ve received.

It means a lot to know we’ve been able to consistently support you across both locations. Our goal is always to make sure everything is clearly handled and taken care of so you can feel confident year-round. We truly appreciate your continued trust and look forward to keeping things handled for you moving forward.

-Jasmine

Rated 5 out of 5 stars

Great service

Great service. Casey is thorough.

4 April 2026
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Reply from Aptive Pest Control - Dallas

Hi Jon,

Thanks so much for sharing this. We’re really glad to hear you had a great experience and that Casey delivered thorough service for you.

At Aptive, we take a lot of pride in our team and the attention they bring to every home, it’s exactly how we make sure we’ve got it handled from start to finish. We truly appreciate you choosing Aptive and trusting us with your service.

-Jasmine

Rated 5 out of 5 stars

James was awesome

James was awesome. Please send him again.

11 April 2026
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Reply from Aptive Pest Control - Dallas

It’s great to hear that James made such a positive impression and provided awesome service during your treatment, Bridget! We’ll be sure to pass along your feedback so he’s recognized for the great work. Your satisfaction means a lot to us, and we really appreciate your trust in Aptive to handle your pest control needs!

-Alexis

Rated 5 out of 5 stars

Highly professional and knowledgeable

Highly professional and knowledgeable

4 April 2026
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Reply from Aptive Pest Control - Dallas

Hi Marco,

Thank you for the kind words! We’re really glad to hear you found our team highly professional and knowledgeable.

At Aptive, we take pride in delivering service that’s both informed and dependable, so you always feel confident your home is in good hands. We appreciate your trust, and we’re glad to have your pest control needs handled.

-Jasmine

Rated 4 out of 5 stars

Staff member was able to reschedule my…

Staff member was able to reschedule my appointment. Polite and courteous

4 April 2026
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Reply from Aptive Pest Control - Dallas

Hi Rebecca,

Thanks so much for sharing this, we really appreciate it. I’m glad to hear our team was able to help get your appointment rescheduled and that the interaction felt polite and courteous.

At Aptive, we work hard to make scheduling changes simple and stress-free, so you can feel confident it’s all handled without extra hassle. We truly appreciate you choosing Aptive and trusting us with your home.

-Jasmine

Rated 5 out of 5 stars

Koi 04/09/2026 Aptive

Koi was very professional and courteous.

9 April 2026
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Reply from Aptive Pest Control - Dallas

Hi LB,

Thank you for sharing this kind feedback! We’re really glad to hear Koi provided a professional and courteous experience during your service visit.

At Aptive, we take pride in having service professionals who treat every home with respect and deliver dependable, high-quality service. It’s great to know your experience felt smooth and handled with care. We truly appreciate you trusting us with your home!

-Jasmine

Rated 5 out of 5 stars

Easy to work with on appointments &…

Easy to work with on appointments & keeps you updated! Very thorough application & will do what you ask them to do!!! Always friendly!

9 April 2026
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Reply from Aptive Pest Control - Dallas

Hi Marilyn,

Thank you for taking the time to share this! We’re so glad to hear you’ve found it easy to work with our team on appointments and that the updates, thorough service, and friendly approach have stood out with Aptive. That combination of communication and follow-through is exactly what we aim for on every visit. Our team works hard to make sure your requests are heard and your pest concerns are fully handled with care and consistency. We truly appreciate you being part of the Aptive neighborhood and your continued trust in us.

-Jasmine

Rated 5 out of 5 stars

Appreciate the text notice ahead of…

Appreciate the text notice ahead of time. It would have been nice to have notice at least a day or two before the service.

4 April 2026
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Reply from Aptive Pest Control - Dallas

Thank you for taking the time to share your feedback with us, Richard! We're so glad to hear that you appreciated the text before we arrived. Your suggestion for receiving notice a day or two in advance is valuable, and we'll certainly consider it as we strive to improve our service. We appreciate your support, and our team at Aptive looks forward to continuing to serve you!

-Alexis

Rated 3 out of 5 stars

He didn't get rid of the bees

He didn't get rid of the bees. They're still around, and we need him/her to return and work on the inside where we have bagworms. Y'all knew this but ... let's schedule an attack. Thanks,DD

26 March 2026
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Reply from Aptive Pest Control - Dallas

Hi David and Anne,

Thank you for sharing your feedback. I completely understand how frustrating it must be to still have bees around and to need additional treatment for bagworms inside your home. At Aptive, we aim to make sure every issue is thoroughly and properly handled, and it’s clear we need to take another step to resolve this for you.

Please reach out to us at socialmedia@goaptive.com so we can schedule a follow-up visit and ensure both the bees and the bagworms are addressed. We’re committed to making sure your home is properly handled and your concerns are fully resolved.

-Jasmine

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