The staff were very kind and helpful explaining certain treatments and why a rat box did not belong on the deck upstairs. They sent pictures on my cell of all they did which impressed us. It was a... See more
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See what reviewers are saying
Aptive works to keep me as a customer. They do a thorough and complete job every time and this time was no exception. Chase followed the Aptive process to communicate with me, take pictures of the w... See more
Company replied
The technician did a great job and I rate him the highest. However the company as a whole, I was not satified with. After scheduling an appt by phone and receiving email confirmations, they didn... See more
Company replied
We have had several technicians so far. All of them have been great in helping with pest control solutions. We have had a couple different issues with mosquitos and rodents. They have put some mice tr... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
2030 G Ave, Ste 1100, 75074, Plano, TX, United States
- 14699330849
We overthink pests so you don't have to.
4.5
Excellent
264 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I appreciate how detailed the…
I appreciate how detailed the technician is. The pictures are helpful in showing all the areas he’s cleaned up and sprayed.
Spends a good amount of time taking care to check everything.
16 September 2025
Reply from Aptive Pest Control - Dallas
Hi Cheryl,
Thank you for sharing your feedback. We’re glad to hear that our service professional's attention to detail and thoroughness has made a positive impact. At Aptive, we strive to provide careful, effective service while keeping our customers informed every step of the way, and it’s wonderful to know that our efforts have met your expectations.
-Jasmine
Reply from Aptive Pest Control - Dallas
Hi Merian,
Thank you for sharing your feedback. We’re glad to hear that you’ve had a positive experience with our service. At Aptive, we strive to provide reliable, high-quality pest control, and it’s wonderful to know that our efforts have met your expectations.
-Jasmine
George was great
George was great
Very professional and knowledgeable
Took care of my concerns
6 September 2025
Reply from Aptive Pest Control - Dallas
Hi Pat,
Thank you for sharing your feedback! We’re thrilled to hear that George provided professional and knowledgeable service while addressing your concerns. At Aptive, we take pride in delivering thorough, attentive, and reliable pest control, and it’s wonderful to know our efforts are appreciated. We’ll be sure to pass along your kind words to George and look forward to continuing to keep your home comfortable.
-Jasmine
Quarterly Services
I've been a customer since 2018, setup for quarterly visits but last couple of years, my appointments some how became every 2 months. I've had to call and remind them it's every 3 months. If you don't pay attention, you'll pay for 6 visits a year instead of 4...that adds up
3 September 2025
Reply from Aptive Pest Control - Dallas
Hi Kathy,
Thank you for sharing your feedback and for being a loyal Aptive customer since 2018. We completely understand how frustrating it must be to have your service schedule change without notice. At Aptive, we strive to respect our customers’ preferences and provide consistent, reliable service, and it’s clear we fell short in this case.
We’d like the opportunity to correct this and ensure your visits align with your preferred three-month schedule. Please reach out to us at socialmedia@goaptive.com so we can review your account and prevent any future scheduling issues. We truly appreciate your loyalty and giving us the chance to restore your confidence in Aptive.
-Jasmine
Tech probably did a good job
Tech probably did a good job. I was out of town so I no no interaction with the tech. I really don’t like being given 1 day’s notice to service my home.
23 August 2025
Reply from Aptive Pest Control - Dallas
Hi Mike,
Thank you for sharing your feedback. I’m glad to hear that your service professional likely did a good job, and I understand how frustrating it can be to receive only one day’s notice before a visit. At Aptive, we aim to provide convenient and reliable service while respecting our neighbors’ schedules. We’ll take your comments into consideration to help improve how we communicate appointment timing. If you’d like to discuss scheduling options or ensure future visits are more convenient, please reach out to us directly.
-Jasmine
Very through
Very through, took the time to make sure all areas were treated and we weren't experiencing any problems
21 August 2025
Reply from Aptive Pest Control - Dallas
Hi Lisa,
Thank you for sharing your experience! We’re glad to hear our service professional took the time to be thorough and ensure all areas were properly treated. At Aptive, we take pride in delivering detailed, effective service so our customers can feel confident their homes are protected. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
Pest Control
We have had several technicians so far. All of them have been great in helping with pest control solutions. We have had a couple different issues with mosquitos and rodents. They have put some mice traps in the yard along with mosquito traps and we are seeing less of both problems. They are very responsive when requesting an appointment as well. So far this company has been great!
26 August 2025
Reply from Aptive Pest Control - Dallas
Hi Lisa,
Thank you for sharing your experience! We’re thrilled to hear that our team has been able to provide effective solutions for both mosquitoes and rodents, and that the traps have made a noticeable difference. At Aptive, we take pride in being responsive, thorough, and proactive in addressing each customer’s unique pest control needs. Your feedback is greatly appreciated, and we’re so glad to know our team has made your experience a positive one.
-Jasmine
Is not the best value
Is not the best value. I have 2 new fire ant mounds appear after treatment.
23 August 2025
Reply from Aptive Pest Control - Dallas
Hi Anthony,
Thank you for sharing your feedback. I’m sorry to hear that your recent treatment didn’t fully address the fire ants on your property. At Aptive, we strive to provide effective and lasting pest control solutions, and it’s concerning to hear that new mounds have appeared. I’d like the opportunity to make this right. If you’re open to it, we can schedule a no-charge reservice to target the new fire ant activity and review your account to ensure your property receives the proper treatment. Please reach out at socialmedia@goaptive.com so we can get this scheduled and restore your confidence in Aptive.
-Jasmine
Concerns and things I wanted done were…
Concerns and things I wanted done were not. The tech was too much in a hurry.
22 August 2025
Reply from Aptive Pest Control - Dallas
Hi Jami,
Thank you for sharing your feedback. I’m sorry to hear that your recent service did not fully address the concerns you wanted taken care of. At Aptive, we strive to provide thorough and attentive service at every visit, and it’s concerning to hear that our team did not meet that standard. I’d like the opportunity to make this right. If you’re open to it, we can schedule a no-charge reservice to ensure everything is addressed properly. Please reach out at socialmedia@goaptive.com so we can get this scheduled and restore your confidence in Aptive.
-Jasmine
Aptiv Pest Control broke their contract
In the past, I had a pest control with a Plano company for several years and never had any problem.
I had Aptiv pest control from the beginning of March 2025 through the end of July 2025. I explained the problems I had (German Cockroaches). The technician explained the best way to combat German cockroaches was to treat every two weeks. I paid for the premium service. Technicians never came every two weeks. The next time a technician came was one month later (April). He sprayed the outside of the house. When I asked him to treat the inside of the house, he replied he didn't have time. I asked for some glue boards. He replied he didn't have any. He then left. The next time an Aptiv technician came inside my house was two months after the initial treatment. In July, I went downstairs in the morning. When I turned on the lights, I found a swarm of insects covering the range and kitchen counter. It was disgusting. It made my skin crawl. This was after two treatments inside the house by Aptiv technicians. My insect problem only got worse while I was under Aptiv's contract. I was under the impression they would control the insect problem. From that point forward , I decided to treat for insects myself. I have refused any more appointments from them. The service they provided was really worthless. I don't even want free visits from them. Aptiv charged me a $199 termination fee without my permission. I feel like I am the victim of extortion. A customer shouldn't have to pay for a service a business does not provide.
28 August 2025
Unprompted review
Reply from Aptive Pest Control - Dallas
Hi Joseph,
Thank you for sharing your detailed experience with Aptive. I’m sorry to hear how frustrating this has been, especially given the severity of a German cockroach issue. Consistent and thorough service is critical, and it’s clear we didn’t meet the plan outlined by our service professional.
Your feedback about missed appointments, limited interior service, and lack of materials like glue boards is very concerning. This is not the level of service Aptive strives to deliver, and I’d like the chance to review your account and the termination fee you mentioned.
Please reach out to us at socialmedia@goaptive.com with your service address so I can personally look into what happened and work to make things right. Even if you’ve chosen to handle the issue yourself, your experience matters to us and helps us improve.
-Jasmine
Very thorough.
12 August 2025
Reply from Aptive Pest Control - Dallas
Hi Ben,
Thank you for sharing your feedback! We’re glad to hear that you found our service thorough. At Aptive, we take pride in providing detailed, effective pest protection for every home in our neighborhood. We truly appreciate having you in the Aptive neighborhood and look forward to continuing to keep your home safe from pests.
-Jasmine
This place is such a scam
This place is such a scam. They came around door to door selling their services. My husband signed up for quarterly service. He questioned the sales guy about service being quarterly and the contract stated monthly.
Sales person stated they would handle discrepancy at the office.
They came out and provided service and started billing monthly. Husband called to advise of the agreement to quarterly and they stated they would have to increase the price to quarterly pricing. Which he agreed to l. They AGAIN BILLED MONTLY for 3 months at the same time AT THE HIGHER QUARTERLY PRICE!
DO NOT DO BUSINESS WITH THIS COMPANY. We have reported them to our bank for fraudulent charges as well as to BBB!
18 August 2025
Unprompted review
Reply from Aptive Pest Control - Dallas
Hi Robin,
We’re very sorry to hear about this billing confusion and how frustrating it has been for you and your husband. What you’ve described is not the level of clarity and service we aim to provide at Aptive. A mix-up between service frequency and pricing should never have happened, and it’s understandable why this would feel unfair.
Please reach out to us at socialmedia@goaptive.com so we can review your account right away and make sure any incorrect charges are resolved.
Thank you for sharing your experience. Feedback like yours is important to us because it helps us identify where we’ve fallen short and take steps to make things right.
-Jasmine
Reply from Aptive Pest Control - Dallas
Hi Dale,
Thank you for sharing your feedback! We’re thrilled to hear that George did an awesome job. At Aptive, we strive to provide knowledgeable, friendly, and effective service with every visit, and it’s wonderful to know our team made a positive impression.
We truly appreciate you choosing Aptive and look forward to continuing to protect your home.
-Jasmine
Technicians are always friendly and…
Technicians are always friendly and efficient. Like that they let you know they are on their way.
7 August 2025
Reply from Aptive Pest Control - Dallas
Hi David,
Thank you for sharing your feedback! We’re glad to hear that our technicians have been friendly, efficient, and proactive in keeping you informed. At Aptive, we take pride in providing reliable service with clear communication, and it’s wonderful to know that came through during your visits. We truly appreciate your business and look forward to continuing to serve you.
-Jasmine
We really like Aptive
We really like Aptive. The technicians have always been professional and knowledgeable.
Every once in a while, they miss something, but will quickly reschedule to come back and take care of it.
13 August 2025
Reply from Aptive Pest Control - Dallas
Hi Merrill,
Thank you for sharing your experience and kind words. We’re thrilled to hear that our service professionals have been professional and knowledgeable. While we strive for perfection, we know that occasionally something may be missed, and we’re glad our team has been able to quickly return and make it right.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to keep your home protected. Your feedback helps us continue providing the best service possible.
-Jasmine
Nathan gave a 5 Star service!
Nathan gave a 5 Star service!! Very professional, and will work with you to make sure your pets are safe before he sprays. Dallas Tx
8 August 2025
Reply from Aptive Pest Control - Dallas
Hi Ashli,
Thank you for sharing your experience! We’re thrilled to hear that Nathan provided 5-star service and took the time to ensure your pets were safe before spraying. At Aptive, we pride ourselves on delivering professional, attentive service while keeping your home and loved ones protected.
We truly appreciate you choosing Aptive, and we’re always here if you need any assistance or have questions about your pest control services.
-Jasmine
They listen to your problem and…
They listen to your problem and together work it out, they dont just brush it off
7 August 2025
Reply from Aptive Pest Control - Dallas
Hi Averil,
Thank you for sharing your experience with Aptive! We’re thrilled to hear our team took the time to listen and work with you to address your concerns. Providing attentive, personalized service is exactly what we strive for, and we’re grateful to have you as part of the Aptive neighborhood.
-Jasmine
Always great!
23 July 2025
Reply from Aptive Pest Control - Dallas
Hi Stan and Pam,
Thank you so much for the kind words! We’re thrilled to hear that you’ve consistently had a great experience. Providing reliable, top-quality service is what we strive for at Aptive, and we’re grateful to have you as part of the Aptive family.
-Jasmine
I have been with Aptive for several…
I have been with Aptive for several years now and I've never been disapointed in the quality of service. This is a quality based company and has quality service personnel!! Each service technition has been profesional in every way during each visit and always checks to make sure that they've done a great job before leaving. This kind of quality is always pressent. I've had several other pest control companies in the past but none of them come close to matching the quality of Aptive!! My recommendation is simple, Stay this way!!! You're not a "Numbers" company, Your're a "Quality" company!!! That's a BIG diferance.
15 July 2025
Reply from Aptive Pest Control - Dallas
Hi Ken,
Wow, thank you so much for such a thoughtful and detailed review! It means a lot to hear that you’ve experienced consistent, high-quality service from our team over the years. At Aptive, we truly believe in putting quality over quantity, and knowing that this dedication shines through in every visit is incredibly rewarding.
Your recommendation and support motivate us to keep delivering the best possible service—not just as a company, but as a team that genuinely cares about every home and customer. We’re grateful to have you as a part of the Aptive family and look forward to continuing to protect your home with the same level of care and professionalism.
Thank you again for your trust and loyalty!
-Jasmine
Reply from Aptive Pest Control - Dallas
Hi Jill,
Thank you for your kind words! We’re happy to hear that our service professionals are both polite and thorough in their work. At Aptive, providing respectful and effective service is our top priority, and it’s great to know that’s your experience. We appreciate you being a valued member of the Aptive family!
-Jasmine
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