Charlie delivered truly exceptional service today. From the moment he arrived, he was professional, thorough, and clearly committed to doing the job right. He took the time to treat every key area wit... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This was a return call. 1st visit missed front porch entrance entirely. Customer service is always helpful.
Company replied
Showing up when stated means a lot to me. I left a number on door to call and wake me, as I probably would be taking a nap. He did, and not only sprayed the problem areas but also what he thought migh... See more
Company replied
The techs know what the ongoing issues are and they address them without me having to go over it each time. Plus, they are always friendly, polite and professional.
Company replied
Company details
Written by the company
Get a quote
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
11860 State Rd 84, Ste 13, 33325, Davie, FL, United States
- 17542470362
We overthink pests so you don't have to.
3.9
Great
78 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The last technician is very very good
The last technician is very very good.
I want him every time
2 May 2026
Reply from Aptive Pest Control - Fort Lauderdale
Hi Sheetal,
We really appreciate you taking the time to share this! It’s great to hear your most recent Aptive service professional made such a strong impression and delivered a very good experience.
At Aptive, we know consistency matters, and while we can’t always guarantee the same service professional, we do make it a priority to ensure every visit is handled with the same level of care, professionalism, and attention to detail so you feel confident no matter who arrives. We truly appreciate your trust in Aptive and your kind feedback!
-Jasmine, Aptive Care Team
Return visit
This was a return call. 1st visit missed front porch entrance entirely. Customer service is always helpful.
9 May 2026
Reply from Aptive Pest Control - Fort Lauderdale
Thank you for taking the time to share this with us, Frank. It's disheartening to hear that the team missed the front porch area and that a return visit was needed to address it. We understand how important it is for the entire property to be treated thoroughly the first time around.
However, we’re glad to hear customer service has consistently been helpful, and we appreciate you recognizing that. If you’d like this formally reviewed, you’re welcome to contact socialmedia@goaptive.com with your service address and any relevant details so we can take a closer look at your service history and do what's needed to ensure this treatment is completed to your satisfaction. We're here for you!
-Alexis, Aptive Care Team
Very well trained and professional…
Very well trained and professional technicians provide excellent, courteous service. Not all our spiders or snails have disappeared although their numbers are reduced. Other insects have disappeared.
29 April 2026
Reply from Aptive Pest Control - Fort Lauderdale
We’re really glad to hear our service professionals have been well-trained, professional, and courteous during your visits, David! It’s also good to know you’ve already seen a reduction in several pests, even though a few are still present. We appreciate your feedback and the opportunity to continue working toward improved results. We’re grateful for the opportunity to help handle your pest concerns here at Aptive!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Fort Lauderdale
Hi Andrew,
I really appreciate you taking a moment to share this, it’s great to hear your experience has consistently been a positive one. At Aptive, I take a lot of pride in making sure every interaction feels respectful and dependable, because that’s what “we’ve got this handled” is all about in practice, not just words.
Thank you for choosing Aptive, I’m glad our service professionals continue to represent that standard well, and I look forward to keeping things handled for you moving forward.
-Jasmine, Aptive Care Team
I’ve had Aptive for 6 months
I’ve had Aptive for 6 months. I signed up for a 12 month contract and they are supposed to come monthly, but they don’t show up. So I called them and was routed to a call center. I was totally disgusted. The woman I spoke with told me that I had a 24 MONTH contract, which I would not have done because my house is for sale. So, she told me she would fix it to 12. Then I told her I wanted to cancel and she told me I would have to pay a cancellation fee, even though they had not shown up. So, the only reason I am giving them 2 stars are that she fixed my contract and told me I would t be billed this month. I would not recommend this company.
8 April 2026
Reply from Aptive Pest Control - Fort Lauderdale
Hi Michele,
Thank you for taking the time to share this feedback, and I’m really sorry for the frustration you’ve experienced. I understand how upsetting it would be to feel like service visits weren’t happening as expected, and then to run into confusion around your contract details and cancellation process.
At Aptive, we want every part of the experience, from scheduling to account information, to feel clear, accurate, and fully handled. What you described is not the experience we want for our customers, and it deserves a closer review.
Please reach out to us at socialmedia@goaptive.com so we can take a deeper look at your account, confirm your service history, and ensure everything has been properly addressed.
-Jasmine
They make easy to reschedule if need to…
They make easy to reschedule if need to be. Also they always ask if I need any spots that need more than others. Will come back if asked.
Would recommend them.
3 April 2026
Reply from Aptive Pest Control - Fort Lauderdale
We’re so glad to hear scheduling has been flexible and that the team takes the time to check in on any specific areas of concern, Wendy! It’s great to know you’ve had a positive experience and would recommend the service. Thanks for being the best part of Aptive!
-Alexis
My tech is the best in all areas
My tech is the best in all areas. The company is following through with their recent agreement.😊
10 April 2026
Reply from Aptive Pest Control - Fort Lauderdale
Thank you so much for taking the time to share your wonderful feedback, Eva! We are thrilled to hear that you are satisfied with our service and that our team is meeting your expectations in all areas. It's great to know that our recent agreement is being followed through to your satisfaction as well! Your positive experience is what we strive for every day. If you ever need anything else, please don't hesitate to reach out. Our team at Aptive looks forward to handling your pest concerns with the reliable care you deserve!
-Alexis
First off the reason I only gave you a…
First off the reason I only gave you a 4 is because you raised your prices without ever notifying your customers and then I find out when you charge my account. Otherwise I am happy with the product results.
31 March 2026
Reply from Aptive Pest Control - Fort Lauderdale
Hi Stacey,
Thank you for sharing your feedback and being honest about your experience. We completely understand how unexpected price changes can be frustrating, and we appreciate you letting us know.
At Aptive, our goal is to make sure your pest concerns are fully handled, and that includes keeping our customers informed and confident in the service they receive. We’re glad to hear you’re happy with the results, and we’ll take your feedback to heart as we continue improving our communication and service.
We truly appreciate you choosing Aptive and being part of the neighborhood!
-Jasmine
Got sold a bag of lies
Got sold a bag of lies - I was told they would service the property 20-40 days always closer to 20days. After the first service the second service was set out 60days - I asked to have it moved up they simply did not reply. I was told they would clean the spider webs from around the lights - nothing was done on the service. Just terrible all the way around and then worse I have to pay the cancellation fee. Their customer service is NOT in American and it sounds like a wild party while you are trying to have a conversation with them.
6 April 2026
Unprompted review
Reply from Aptive Pest Control - Fort Lauderdale
Hi Jon,
Thank you for sharing your feedback. We understand how frustrating it must be when your expectations for service timing and specific treatments weren’t met. At Aptive, our goal is always to make sure every service and concern is properly handled, and it’s clear from your experience that we fell short.
We’d like the opportunity to review your account in detail and address the issues you mentioned, including scheduling and the missed treatments, to make sure they’re handled appropriately. Please reach out to us directly at socialmedia@goaptive.com so we can work with you to resolve this and ensure your concerns are properly addressed.
Your feedback is important, and we appreciate you bringing this to our attention.
-Jasmine
The techs know what the ongoing issues…
The techs know what the ongoing issues are and they address them without me having to go over it each time. Plus, they are always friendly, polite and professional.
5 April 2026
Reply from Aptive Pest Control - Fort Lauderdale
We really appreciate you taking the time to share this with us, Susan! It’s great to hear our service professionals are staying familiar with your ongoing concerns and taking care of them proactively, without you needing to repeat everything each visit. We’re also glad their friendly, polite, and professional approach has made each experience a positive one. Thank you for choosing Aptive to handle your pest concerns!
-Alexis
Reschedule issues
It’s hard to get a reschedule for the inside of the house when they couldn’t make it. The service outside was good. It’s hard to resechedile.
27 March 2026
Reply from Aptive Pest Control - Fort Lauderdale
Hi Josefina,
Thank you for sharing your feedback. We’re glad to hear the outdoor service was done well, and we understand how frustrating it can be to reschedule indoor treatments. At Aptive, our goal is to make every service fully handled, from the treatments themselves to scheduling that works for you. Please reach out to us at socialmedia@goaptive.com so we can ensure your reschedules are handled smoothly and your home is fully cared for.
-Jasmine
Reply from Aptive Pest Control - Fort Lauderdale
It's wonderful to hear that you found our service to be punctual and thorough, and that our communication met your expectations, Jason! At Aptive, we strive to provide the best possible experience for our customers, and your feedback is incredibly valuable to us. Thanks for trusting Aptive to handle your pest control needs!
-Alexis
On time interacted with home owners…
On time interacted with home owners asked if we had any concerns.
.
25 March 2026
Reply from Aptive Pest Control - Fort Lauderdale
Hi Andrew,
We’re glad to hear our team was on time and took the time to check in with you about any concerns! At Aptive, we make it a priority to handle every detail with care and ensure you feel confident your home is protected. Thank you for trusting us, we’ve got this handled.
-Jasmine
I wish I could give this company a no…
I wish I could give this company a no star I’ve had problems since the first time they ever came out to her house. My own fault I should’ve got rid of them on that first day I live in Port St. Lucie their companies in Melbourne or Miami or something if you live in Port St. Lucie I’m telling you pick another company worse ever.
26 March 2026
Unprompted review
Reply from Aptive Pest Control - Fort Lauderdale
We really appreciate you taking a moment to share this with us, Jennifer. We’re sorry to hear that your experience has been frustrating from the start, and we understand how disappointing that must feel. Please email socialmedia@goaptive.com with your service address and any details you’d like to share so our team can review your account and handle your concerns. We really hope to hear from you soon!
-Alexis
Reply from Aptive Pest Control - Fort Lauderdale
We truly appreciate you sharing your feedback with us! It’s wonderful to hear our service professionals provided attentive, thorough care while keeping your home well protected against those unwanted pests. Clear communication, following directions, and addressing every concern are what we aim for, and it’s rewarding to know it made a difference. Thank you for trusting Aptive and for being such an important part of our community!
-Alexis
wasting a day
Wait until 445 pm for service
nothing changes
Serviceman very courteous and polite
20 March 2026
Reply from Aptive Pest Control - Fort Lauderdale
Hi Connie and George,
Thank you for sharing your feedback, we really appreciate it. I’m glad to hear your Aptive service professional was courteous and polite, that’s always important to us.
At the same time, I understand how frustrating it can be to wait until late in the day for service and not see the results you were expecting. That’s not the experience we want for you. We’d be happy to take another look and make sure everything is properly handled so you can feel confident in the service moving forward.
Please don’t hesitate to reach out to us at socialmedia@goaptive.com if you’d like us to follow up, we’re here to help and make this right for you.
-Jasmine
Horrible company
Several times went to wrong house to treat. Has never treated the yard as I pay for. Promised 2 months of free service yet charged me. Pests come back almost immediately. Stay away from this company. They will milk you dry.
19 March 2026
Reply from Aptive Pest Control - Fort Lauderdale
Hi there,
We sincerely apologize for the experience you’ve described and completely understand your frustration. At Aptive, we take these concerns very seriously and are committed to making sure every service is handled accurately and fairly. We’d like the opportunity to review your account, address any overcharges, and ensure your yard receives the treatment it was promised so future pest issues are properly handled. Please reach out to us at socialmedia@goaptive.com at your earliest convenience so we can make this right.
-Jasmine
Best Pest Control Available
Aptive has the best staff I have ever experienced. They come in and always wear their footies and they are polite and respect your home. BUT they do more than the other big companies. They do your yard for fleas and ticks and they treat for mosquitoes too!! All around it is a great company to trust with your home pest control!!
6 February 2026
Reply from Aptive Pest Control - Fort Lauderdale
Hi Dennis,
Thank you so much for the kind words and for sharing your experience with Aptive. We’re glad to hear our team’s professionalism and respect for your home stood out, especially the care they take with details like wearing foot coverings while inside. It’s also great to know you’ve noticed the added value of services like treatments for fleas, ticks, and mosquitoes around the yard. Our goal is always to help protect both your home and outdoor spaces, and feedback like this means a lot. Thank you for trusting Aptive and for being part of the Aptive neighborhood.
-Jasmine
Reply from Aptive Pest Control - Fort Lauderdale
Hi Jim,
Thank you for sharing your feedback! We’re glad to hear that our service professional provided respectful, efficient, and well-informed service. At Aptive, we take pride in delivering effective pest control while ensuring every customer feels valued and confident in the work being done, and we truly appreciate you being part of the Aptive neighborhood.
-Jasmine
I srrongly dislike not getting the same…
I srrongly dislike not getting the same technician every time. New techs do not know the property and wind up missing areas . Sometimes new technicians are here and gone in a very short time. I have often requested the same tech without success. I made the request again recently and was confirmed I was on his route for tomorrow.
I DO like your service of doing the inside upon request as well as the outside AND WIPING DOWN THE EXTERIOR WALLS. I have never seen this done before.your staff is courteous and helpful.I seriously want to stay with Aptive; but I must have Charlie as my tech.
26 February 2026
Reply from Aptive Pest Control - Fort Lauderdale
Hi Ann,
Thank you for sharing your detailed feedback. We completely understand how important it is to have a consistent service professional who knows your property, and we appreciate you letting us know how much having Charlie visit means to you. I’ll make sure your request is noted so we can prioritize scheduling Charlie for your future visits whenever possible.
We’re glad to hear that you appreciate the thoroughness of our inside and outside services, including wiping down exterior walls, and that our staff has been courteous and helpful. At Aptive, we take pride in providing attentive and professional service, and we truly value your loyalty. Thank you for choosing to stay with us. We look forward to continuing to protect your home with the care and attention you expect.
-Jasmine
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.