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Aptive Pest Control - Greensboro Reviews 121

TrustScore 4 out of 5

4.2

2909 Pacific Avenue, 27406 Greensboro, North Carolina, US


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Rated 5 out of 5 stars

Aptive Pest Control is the best! Their technichians are knowledgeable and skilled professionals. My technician, Marquis Moore did an excellent job treating my house. He explained what bed be doing and... See more

Company replied

Rated 3 out of 5 stars

We need to be contacted before you arrive as last two applications were done on the outside only. We could have here if we knew the time. Next time please contact us at 248-470/9840 a few days before... See more

Company replied

Rated 5 out of 5 stars

Since joining Aptive about 10 months ago, I have had none of the repetitive issues inside that I had for years with ants. They're gone. My technician arrives on time and does an extremely thorough j... See more

Company replied

Rated 5 out of 5 stars

The people. Jerell was nice, friendly and respectful. Ask me if I had any concerns to address and told me what he was going to do and check for and what to expect in a few days after he sprayed. Good... See more

Company replied


Company details

  1. Pest control service

About Aptive Pest Control - Greensboro

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 2909 Pacific Avenue, 27406, Greensboro, North Carolina, United States

  • 13365692436
Promotion box for Aptive Pest Control - Greensboro

We overthink pests so you don't have to.

Smarter pest control starts here.

4.2

Great

TrustScore 4 out of 5

121 reviews

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Rated 3 out of 5 stars

We need to be contacted before you…

We need to be contacted before you arrive as last two applications were done on the outside only. We could have here if we knew the time. Next time please contact us at 248-470/9840 a few days before and a couple hours before arrival. Thank you.

9 June 2026
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Reply from Aptive Pest Control - Greensboro

Thank you for your feedback and for sharing your preference regarding service notifications. We understand how important it is to know when service is scheduled, especially when interior treatment may be needed. We're sorry to hear that the last two treatments were completed on the exterior only because no one was available at home.

Please email socialmedia@goaptive.com with your service address and your preferred contact information so we can review your account and ensure your concerns are addressed appropriately. We appreciate you taking the time to let us know about your experience and look forward to helping make future visits more convenient.

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

The service and staff are top notch.

The service and staff are top notch.

29 May 2026
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Reply from Aptive Pest Control - Greensboro

Hi Sherri,

Thank you for the great feedback! We’re really glad to hear you’ve had a positive experience with both our service and our team.

At Aptive, we work hard to make sure everything feels handled with care and consistency from start to finish, so it means a lot to hear that came through in your experience. We appreciate you choosing Aptive and sharing your support.

-Jasmine, Aptive Care Team

Rated 1 out of 5 stars

Aprive came out on Friday may 22nd and…

Aprive came out on Friday may 22nd and I ended up having to work and was unable to be there. Got a text asking what issues I was having which is wasps in the eaves and soffits and that was texted back to the aptive rep that was coming out. I have cameras and watched to make sure it was being done to my expectations. They are normally there about an hr and the 2 that showed up were there maybe half of that. Didn't touch the ears on the 2nd story or the soffits up higher which they are normally able to get to with the pole duster extension. So I called the number that texted me and explained to her that was not happy with the experience and would like her to come back out when I was home. She asked when would be a good time to come back out and unfortunately I said monday which was memorial day. She said that she was working and it wouldn't be a problem so it was set up for 8-12 monday morning. Then she called over the weekend and assured me I would get a confirmation for monday and she would be out. Unfortunately I never got a confirmation and she never came out or communicated to me that she wasn't coming. I don't appreciate being lied to to or the fact now I can't trust this company to do quality work without me being at my house when I paying a premium for your company to do quality work regardless of if a customer is at home or not.

23 May 2026
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Reply from Aptive Pest Control - Greensboro

Thank you for taking the time to share these details with us, Adam. It’s disappointing to hear that this visit left you feeling let down, especially after clearly communicating your concerns and arranging a follow-up appointment based on the assurances you received.

We would really like the opportunity to review the service visit, the communication surrounding the follow-up appointment, and your concerns regarding the quality of the treatment provided. When you have a moment, please email us at socialmedia@goaptive.com with your service address and any additional details so our team can handle this for you!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

My technician was on time and did…

My technician was on time and did everything he could to make it a good experience for me.

30 May 2026
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Reply from Aptive Pest Control - Greensboro

Hi Cheryl,

Thank you for sharing this! We’re glad to hear your service professional was on time and worked hard to make your experience a positive one.

At Aptive, we aim to make every visit feel smooth, respectful, and fully handled from start to finish so you feel supported and confident in the care of your home. We truly appreciate you choosing Aptive and are grateful to have you as part of the Aptive family.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

The people

The people. Jerell was nice, friendly and respectful. Ask me if I had any concerns to address and told me what he was going to do and check for and what to expect in a few days after he sprayed. Good experience.

27 May 2026
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Reply from Aptive Pest Control - Greensboro

Hi Richard,

We really appreciate you taking the time to share this. At Aptive, it’s great to hear Jerell provided a friendly, respectful experience and took the time to explain the service and what you could expect afterward.

That kind of communication and care is exactly what we aim for, making sure your concerns are heard and everything is clearly handled from start to finish. Thank you for choosing Aptive, we’re glad to have you with us and we’ve got it handled moving forward as well.

-Jasmine, Aptive Care Team

Rated 1 out of 5 stars

I have been pretty happy with them…

I have been pretty happy with them until yesterday and 1 other time! Just like any company you have a few bad apples ! Yesterday and 1 other time I had a rep that did absolutely nothing due to the weather and I agreed they couldn’t put down certain liquids outside and we could reschedule and they leave but I get a full report every time they are here and they have lied 2TIMES now about doing everything but they barely got out of the van to talk to me but reported they did full service and charged me full price! So they are coming out again now to do the job right!

26 May 2026
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Reply from Aptive Pest Control - Greensboro

Hi Tim,

Thanks for taking the time to share this, and I’m really sorry for the frustration you’ve experienced. I understand how concerning it is to see a report marked as a full service when that doesn’t reflect what happened during the visit.

That’s not the standard we expect from any Aptive service professional, and we take feedback like this seriously. Please reach out to socialmedia@goaptive.com so we can review your account and make sure this is fully handled and corrected. At Aptive, we’ve got this handled, and we want you to feel confident in the service you’re receiving.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Although I was not home on the day of…

Although I was not home on the day of our treatment, I got emails with photos of where treatment had been made.

16 May 2026
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Reply from Aptive Pest Control - Greensboro

Thank you for sharing this with us, Leonard. We’re really glad the follow-up communication and photos helped keep you informed even while you were away from home. Providing clear updates and transparency about the treatment performed is something our team works hard to deliver. We truly appreciate you choosing Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

The gentleman was on time

The gentleman was on time, and very respectful of my home and pets.
His questions made sure all my concerns were addressed.
Thank you

20 May 2026
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Reply from Aptive Pest Control - Greensboro

Hi Darlene,

We really appreciate you taking the time to share this. It is great to hear your service professional was on time, respectful of your home and pets, and took the time to ask the right questions to make sure all of your concerns were addressed. That level of care and attentiveness is exactly what we strive for at Aptive, because your home deserves both effective service and thoughtful respect. We have got this handled, and we are glad we could take care of everything for you.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

So far after this recent treatment all…

So far after this recent treatment all looks good.
I had a 🐝 hornet nest at my building. The young man sprayed it and knocked it down for me. I am allergic to bee stings and this meant a great deal to me.
He was friendly, kind and courteous.

17 May 2026
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Reply from Aptive Pest Control - Greensboro

Hi Ann,

Thank you for choosing Aptive and sharing your experience! We’re so glad to hear the hornet nest was taken care of and that your service professional was friendly, kind, and courteous while helping with something so important to your safety. Knowing how much that meant to you truly matters to us. At Aptive, we want you to feel confident that concerns like this are handled quickly and carefully, because that’s what we’ve got this handled is all about.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Good scheduling and always on time

Good scheduling and always on time.
Gets the job done.

16 May 2026
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Reply from Aptive Pest Control - Greensboro

Hi Harry,

Thank you for choosing Aptive and sharing your feedback! We’re glad to hear scheduling has been smooth, appointments are on time, and the job is getting done efficiently. That consistency is exactly what we aim for on every visit.

At Aptive, we want you to feel confident knowing your home is cared for and everything is handled with reliability and attention from start to finish, because that’s what we’ve got this handled is all about.

-Jasmine, Aptive Care Team

Rated 1 out of 5 stars

I do not like this company.

This is the least customer service friendly organization. Big business. Pushy. Very corporate.

16 May 2026
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Reply from Aptive Pest Control - Greensboro

Hi there,

Thank you for choosing Aptive and for sharing your feedback. I’m sorry to hear your experience felt impersonal and overly corporate, that’s not the impression we want to leave, and we understand how that can be frustrating.

We take feedback like this seriously and would appreciate the opportunity to better understand your experience and see where we can improve. If you’re open to it, please reach out to socialmedia@goaptive.com so we can listen and address your concerns more directly.

At Aptive, we want every interaction to feel respectful, straightforward, and handled with care, because that’s what we’ve got this handled is all about.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Thank you Aptive

Thank you Dylan for being through and taking care of my property to make sure I wouldn’t have any bugs or ants. It was much appreciated!

7 May 2026
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Reply from Aptive Pest Control - Greensboro

We're so glad to hear your feedback, Beth! It's fantastic to know that Dylan was thorough and took great care of your property to help keep pests under control. It’s always great to know that level of attention made a difference for you. We truly appreciate you being a part of Aptive and trusting us to handle your pest control needs!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

The communication is great and the…

The communication is great and the service seems to be working well.

8 May 2026
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Reply from Aptive Pest Control - Greensboro

Thank you so much for taking the time to share your positive experience with us, Edward! We love hearing that our communication and service continue to meet your expectations. At Aptive, we pride ourselves on ensuring that every aspect of our service is handled with the utmost care and professionalism, and your feedback is a testament to our team's dedication to excellence.

We are grateful for your trust in us and look forward to continuing to provide you with top-notch service!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

Everyone is always friendly

Everyone is always friendly, they seem really knowledgeable about everything and they listen to what areas if problems I'm having

24 April 2026
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Reply from Aptive Pest Control - Greensboro

Hi Kimberly,

We really appreciate you sharing this, thank you for choosing Aptive. It’s great to hear our team consistently comes across as friendly, knowledgeable, and attentive to your specific concerns, that combination is exactly what we strive for on every visit.

We’re glad you feel heard and supported when you bring up problem areas, and we’ll be sure to share this with the team. At Aptive, our goal is to make sure everything is understood, addressed, and fully handled so you can feel confident in your home, we’ve got this handled.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

They always do an amazing job

They always do an amazing job. They keep you informed when they are on the way and they ask you want you need done! I will always recommend them.

1 May 2026
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Reply from Aptive Pest Control - Greensboro

Hi Manuel,

We really appreciate you sharing this, thank you for choosing Aptive. It’s great to hear our team consistently does an amazing job and keeps you informed on their way, while also taking the time to check in on what you need done, that level of communication and care is exactly what we aim for.

We’re truly grateful for your recommendation and continued trust in Aptive. We’ll keep working hard to make sure every visit is clear, reliable, and fully handled from start to finish, we’ve got this handled.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Friendly and dependable technicians

Friendly and dependable technicians. Great communication and very respectful of property.

8 April 2026
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Reply from Aptive Pest Control - Greensboro

Hi Traci,

Thank you for sharing this, we really appreciate it. It’s great to hear our service professionals have been friendly, dependable, and respectful of your property, along with clear communication throughout the process, that’s exactly the standard we aim for at Aptive. We’ve got this handled, and we’ll keep working to make sure every visit continues to reflect that same level of care and professionalism.

-Jasmine

Rated 1 out of 5 stars

I am just not overly impressed

I am just not overly impressed

I am just not overly impressed with the whole treatment process. I was sold it on being things that they could fix (ex: Red Wasps) and they are still prominent.

I would not resign up for the process.

15 April 2026
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Reply from Aptive Pest Control - Greensboro

Hi Jon,

Thank you for taking the time to share your feedback. I understand your frustration, especially when expectations were set around resolving issues like red wasps and you’re still seeing activity. That’s not the experience we want for you.

At Aptive, we aim to make sure concerns like this are properly handled and that our customers feel confident in the service they’re receiving. We’d appreciate the chance to review your account and see what more can be done to address the areas you mentioned.

If you’re open to it, please reach out to us at socialmedia@goaptive.com so we can take a closer look and help however we can.

-Jasmine

Rated 5 out of 5 stars

Great communication!

Great communication!

9 April 2026
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Reply from Aptive Pest Control - Greensboro

Thank you so much for taking the time to leave us a review, Sunny! It's great to hear that you had a positive experience with our communication. At Aptive, we strive to provide excellent service and ensure our customers feel informed and supported. Your feedback is greatly appreciated and motivates us to continue delivering top-notch service. If you ever need assistance in the future, please don't hesitate to reach out. We're grateful you've chosen us to handle your pest concerns!

-Alexis

Rated 3 out of 5 stars

Too much talk-Read the room

My wife was relaxing on the front porch when Richard came to do our service in Statesville this past Friday. She got annoyed because he would not stop talking and complaining about how he had to drive all over the place doing his job. His talking was incessant and she was not interested in his problems.

3 April 2026
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Reply from Aptive Pest Control - Greensboro

Hi Lynn,

Thank you for sharing your experience. At Aptive, we aim to make every service fully handled, not just in pest control but also in professionalism and respect for your home. We apologize for the distraction caused during your visit and appreciate your feedback. Please reach out to us at socialmedia@goaptive.com so we can ensure future visits are handled smoothly and focused on your needs.

-Jasmine

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