We started our monthly service approx 10 mos ago. They have always been on time, professional and genuinely interested in our observations and needs. Every tech has been polite, knowledgeable and... See more
Company replied

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We started our monthly service approx 10 mos ago. They have always been on time, professional and genuinely interested in our observations and needs. Every tech has been polite, knowledgeable and... See more
Company replied
Technician is dependable. He gives a heads up call 30 minutes before arrival and comes within that time. He is aware of my specific needs and his work is thorough. When spraying he is cautious around... See more
Company replied
Texted before arrival and took care of the wasp nest and also the mouse bait box. Wish this company was more consistent with their applications on appointment dates. It took several phone calls befor... See more
Company replied
Billing is a problem. my original contract was 4 treatments per year for $500, payment made quarterly by direct payment from my credit card. Now I am being billed monthly for service every 50-80 days.... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
5020 Ritter Road, Suite 207, 17055, Mechanicsburg, PA, United States

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Reply from Aptive Pest Control - Harrisburg
We started our monthly service approx 10 mos ago. They have always been on time, professional and genuinely interested in our observations and needs. Every tech has been polite, knowledgeable and efficient. Last summer we had our most enjoyable outdoor experience ever. They treat out home interior as well and always discuss out past month ask if we have noticed any issues. They are genuine, caring and have always done an incredible job. We have butterflies, and hummingbirds in abundance ...and a definite drop in wasp and nuisance pests outdoors.

Reply from Aptive Pest Control - Harrisburg
Still have ants at the same area of my home. I pay $105.00 a month and have had absolutely no positive results. Will be canceling my contract!!!

Reply from Aptive Pest Control - Harrisburg
The crew was prompt and friendly. The service was done efficiently and was explained thoroughly prior to its application.

Reply from Aptive Pest Control - Harrisburg
Over the last couple years, we have had a number of different pest control people from Aptive.. They have all been polite, efficient and knowledgeable.

Reply from Aptive Pest Control - Harrisburg
Technician is dependable. He gives a heads up call 30 minutes before arrival and comes within that time. He is aware of my specific needs and his work is thorough. When spraying he is cautious around my fish pond. He is personable when answering my questions and freely gives helpful information.

Reply from Aptive Pest Control - Harrisburg
What makes this company a good fit for me is their promptness, thoroughness, and courtesy. They always arrive when they say they will with a heads up on when they will arrive. I like that. They go about the job in a thorough manner. How do I know that? Because the house has been virtually bug-free since we’ve been using them. And every one of the techs I’ve met and dealt with has been courteous and professional. For me, that makes them a keeper!

Reply from Aptive Pest Control - Harrisburg
The technician did a good job of hitting all the areas that have the most bug traffic. Everyone that has been to my house has been very professional and courteous.

Reply from Aptive Pest Control - Harrisburg

Reply from Aptive Pest Control - Harrisburg

Reply from Aptive Pest Control - Harrisburg
Billing is a problem. my original contract was 4 treatments per year for $500, payment made quarterly by direct payment from my credit card. Now I am being billed monthly for service every 50-80 days. I also have to pay extra for spraying inside. The techs do a good job. what I have a problem with is that inside service and outside bate boxes are extra. I signed up you you with the understanding that inside service and the bate boxes where included. I would like to speak to a representative about this.717-798-6281

Reply from Aptive Pest Control - Harrisburg
I was very happy withe service. The tech went above and beyond my expectations.

Reply from Aptive Pest Control - Harrisburg
Tech was familiar with needs of our property. He listened to what we had to tell him.

Reply from Aptive Pest Control - Harrisburg
I paid them for 8 months. They could not control the roaches in my house. Now they wanted me to upgrade the plan. This guy came to my house on 27 dec 2025 to service and all of sudden he wanted me to upgrade the plan . He said I had German roaches. I asked why he took all 8 months to say that. He then freaked out and left my house without service. He is such an unprofessional person, I have ever met.

Reply from Aptive Pest Control - Harrisburg
The technician Nate texted me to say he would be there soon. I asked if he could give me 10 minutes to get there so he would be able to get into garage. He replied no problem and went down the street to do another customer. Came back when I got home and did my garage and basement. Explained everything he was doing

Reply from Aptive Pest Control - Harrisburg
Communication is great, service is unmatched. Techs are extremely thorough and I am always pleased. Was with a different company before and wasn’t happy, but service with Aptive exceeds expectations.

Reply from Aptive Pest Control - Harrisburg
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