The technicians providing the services are very efficient, and attentive to details. Friendly and pleasant to work with. Not so good on scheduling issues however. Sometimes just de use to come with... See more
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Very communicative before and after appointment. I know who is coming. which I really like as sometimes I’m not able to be home so then they just focus on the outside of the house.
Since using Aptive's services, we have experienced fewer bugs in our home and in our yard. We used to have problems with silverfish, ants, beetles, spiders and bugs and flys of all kinds. Now, we h... See more
Company replied
I have found APTIVE very helpful in clearing out all of the unwanted bugs, ants, spiders and mice that come around my home during various times of the year. The APTIVE workers are always very nice and... See more
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Company details
Written by the company
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Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
7625 Hayvenhurst Ave, Unit 12, 91406, Van Nuys, CA, United States
- 13238802994
We overthink pests so you don't have to.
4.6
Excellent
311 reviews
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2 thumbs up !!!!!
Our service technician, Kenneth, is the greatest! He is efficient and addresses our problems promptly. I think it is a good idea to have the same technician come each time because they are familiar with our situation.
10 February 2026
Reply from Aptive Pest Control - Los Angeles
Hi Janice,
Thank you so much for sharing this kind feedback. We love hearing that Kenneth has made such a positive impact through his efficiency, prompt attention to your concerns, and the familiarity he brings to each visit. Having a consistent Aptive service professional who understands your home and needs can truly make a difference, and we’re glad that’s been your experience.
We truly appreciate you choosing Aptive and being part of our community. Your support means a lot to our team, and we look forward to continuing to provide the reliable, personalized care you deserve.
-Jasmine
the representative was out standing
the representative was out standing. he explained what he was doing and how the agents he was using work.
9 February 2026
Reply from Aptive Pest Control - Los Angeles
Hi Richard,
Thank you for taking the time to share your experience! We’re thrilled to hear that our service professional provided outstanding service and took the time to explain both the process and how the treatments work. Clear communication and educating our customers are important parts of the Aptive experience, and it’s wonderful to know that came through during your visit.
We truly appreciate you choosing Aptive and being part of our community. Your feedback means a lot to our team, and we look forward to continuing to provide reliable, knowledgeable service for your home.
-Jasmine
Courteous
Courteous, good communication and thorough inspection and treatment of the house.
10 February 2026
Reply from Aptive Pest Control - Los Angeles
Hi there,
Thank you for sharing your feedback! We’re glad to hear that our team provided courteous service, clear communication, and a thorough inspection and treatment of your home. Delivering attentive, reliable care is exactly what our Aptive team strives for with every visit.
We truly appreciate you choosing Aptive and being part of our community. Your trust means a lot to our team, and we look forward to continuing to provide service you can count on.
-Jasmine
Excellent service by excellent team
What I appreciate is the message telling me when the technician is scheduled to arrive, then the face to face chat where the technician ask about any issues or infestations that I may have noticed and need taken care of, and finally the comprehensive review once the treatment is done.
31 January 2026
Reply from Aptive Pest Control - Los Angeles
Hi Rob,
Thank you for sharing your experience! We’re so glad to hear that our scheduling alerts, face-to-face check-ins, and comprehensive post-treatment reviews made a difference for you. Providing clear communication and thorough service is exactly what we strive for at Aptive, and it’s wonderful to know that our approach has given you confidence in the care we provide. We truly appreciate you choosing Aptive to protect your home!
-Jasmine
Ralph has great customer service and…
Ralph has great customer service and knowledgeable of his job. hope you stick to this route.
30 January 2026
Reply from Aptive Pest Control - Los Angeles
Hi Charlie,
Thank you for sharing your feedback! We’re thrilled to hear that Ralph provided great customer service and demonstrated strong knowledge in his work. Our goal at Aptive is always to deliver reliable, professional, and attentive service, and it’s wonderful to know that Ralph is exemplifying that. We truly appreciate you choosing Aptive to care for your home!
-Jasmine
great customer service
great customer service. Always letting you know when they are coming and asking for any additional concerns
6 February 2026
Reply from Aptive Pest Control - Los Angeles
Hi Patrick,
Thank you for sharing your experience! We’re so glad to hear that our team’s communication and attentiveness have made a positive impact. Keeping our customers informed and addressing any concerns is exactly what we strive for at Aptive, and it means a lot to know it’s appreciated. We truly value you trusting Aptive to care for your home!
-Jasmine
Paul was very thorough in his service
Paul was very thorough in his service. He even caught the white flies on my plants. He is always a pleasure to talk to and addresses any concerns that I have.
5 February 2026
Reply from Aptive Pest Control - Los Angeles
Hi Tami,
Thank you for sharing your feedback! We’re thrilled to hear that Paul was thorough, attentive, and even caught the white flies on your plants. It’s wonderful to know he makes each visit a positive experience while addressing all of your concerns. Providing knowledgeable, personable service like this is exactly what we strive for at Aptive, and we truly appreciate you trusting us to care for your home!
-Jasmine
Bravo Zulu to Aptive tech Daniel
Aptive tech Daniel arrived early so I could go over any problem areas. He listened and took care of all the problem areas in a very efficient and timely manner.
1 February 2026
Reply from Aptive Pest Control - Los Angeles
Hi Maximo,
Thank you for taking the time to share your experience. It’s great to hear that Daniel arrived early to make sure he could review any concerns with you and that he listened carefully while addressing each problem area efficiently. That kind of attentiveness and respect for your time is exactly what we strive to provide at Aptive.
We truly appreciate you choosing Aptive to care for your home and are grateful for the opportunity to serve you. Your feedback means a lot, and we’ll be sure Daniel receives the recognition for a job well done.
-Jasmine
Reply from Aptive Pest Control - Los Angeles
Hi Michael,
Thank you for the feedback. We’re glad to hear the notifications have been helpful. Clear and timely communication is an important part of the experience at Aptive, and it’s great to know that’s coming through on your end. We appreciate you choosing Aptive and allowing us to take care of your home.
-Jasmine
Reply from Aptive Pest Control - Los Angeles
Hi Sheila,
Thank you for the kind words. Hearing that Aptive consistently delivers a superior service experience means a great deal to our team. We work hard to make each visit smooth, effective, and respectful of your home, so it’s rewarding to know that’s been your experience. We truly appreciate you choosing Aptive and being part of the Aptive community.
-Jasmine
You have ask me to give a review and…
You have ask me to give a review and scored you for your recent service not for the service it was for if I would recommend anyone I said no only because I need service more often than what you per vide me with a service agent called me the next day I explained the situation and was supposed to have called me back on trying to get service more offern but never did so I’m most likely going to cancel the service I’m tired of broken promises
20 January 2026
Reply from Aptive Pest Control - Los Angeles
Hi Ray,
Thank you for taking the time to explain this. I can understand why you’d feel frustrated after clearly sharing your needs and then not receiving the follow-up you were told to expect. When someone takes the time to explain what they’re dealing with, they deserve a response, and it’s disappointing when that doesn’t happen.
At Aptive, we want our service plans to align with what’s actually needed at your home, and we also want to be reliable in our communication. Missing a promised call back is not the experience we want to deliver, and your feedback is important in helping us address that.
We’d really appreciate the opportunity to reconnect, review your service frequency, and discuss options that may better fit what you’re looking for. If you’re open to it, please reach out to us at socialmedia@goaptive.com so we can make sure this is followed up on properly and that you’re not left feeling unheard.
Thank you for sharing your experience and for being part of the Aptive neighborhood.
-Jasmine
My technician was very thorough
My technician was very courteous, helpful and knowledgeable, and thorough. Overall a good experience.
30 January 2026
Reply from Aptive Pest Control - Los Angeles
Hi Alexander,
Thank you for sharing your experience. We’re thrilled to hear that your service professional provided courteous, helpful, and knowledgeable service, and that the visit was thorough. Providing a positive and effective service experience is exactly what we strive for at Aptive.
We truly appreciate you as part of the Aptive neighborhood and look forward to continuing to deliver reliable, high-quality service for your home.
-Jasmine
Jesus does a great job and is very…
Jesus does a great job and is very thorough, professional and informative. He sends photos when finished and is very efficient.
28 January 2026
Reply from Aptive Pest Control - Los Angeles
Hi Jennifer,
Thank you for sharing your experience! We’re thrilled to hear that Jesus is thorough, professional, and informative, and that his efficiency and photos give you confidence in the work completed. At Aptive, we strive to provide service that is clear, reliable, and thorough, and it’s wonderful to know that Jesus consistently delivers that experience.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home. Your kind words mean a lot to our team, and we’ll be sure to share them with Jesus.
-Jasmine
Excellent service
Excellent service, he was very attentive to areas where bugs are. and cleaned out the areas under the eaves where the cobwebs are. and sprayed around the house.
18 January 2026
Reply from Aptive Pest Control - Los Angeles
Hi Douglas,
Thank you so much for sharing your feedback! We’re thrilled to hear that our service professional was attentive to the areas of concern and took the time to thoroughly treat and clean around your home. At Aptive, we take pride in providing detailed and effective pest protection, and it’s wonderful to know our efforts made a difference for you.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home. Your kind words mean a lot to our team!
-Jasmine
I hire this company because rats in my…
I hire this company because rats in my attic , they only care about spiders ants and insects, but never work to eliminate rats in the contract I signed specifically express my problems rats , never killed one, just installed boxes and never checked if the got them , definitely I do not recommend this company .
22 January 2026
Reply from Aptive Pest Control - Los Angeles
Hi Henry,
Thanks for taking the time to share your experience. I can understand how frustrating this must feel, especially if rats were the main reason you reached out and it doesn’t feel like that concern was properly addressed.
At Aptive, our focus is on protecting homes from spiders, ants, rodents, and other pests, and I’m sorry if there was any confusion about the service provided. It sounds like our communication fell short here, and that’s not the experience we want anyone to have.
We’d like the opportunity to review your account and better understand what happened. Please reach out to us at socialmedia@goaptive.com at your convenience so we can discuss your experience and see how we can help.
Thank you for giving Aptive a try and for sharing your feedback.
-Jasmine
Reply from Aptive Pest Control - Los Angeles
Hi David,
Thank you for sharing your feedback! We’re glad to hear that our service professional was punctual, attentive, and efficient while providing a calm and quiet experience. At Aptive, we take pride in delivering thorough, reliable pest protection while making every visit as smooth and stress-free as possible.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home. Your kind words mean a lot to our team!
-Jasmine
They send you pictures of what they have done
They called/texted when they would arrive about 30 minutes prior to arrival. They asked during the phone/text if there were any concerns and outlined what they were planing on doing. Very courteous and always very professional.
20 January 2026
Reply from Aptive Pest Control - Los Angeles
Hi Claudia,
Thank you for sharing this feedback. At Aptive, we believe good service starts with clear communication, so it’s great to hear that you received timely calls and texts, had the opportunity to share any concerns, and knew exactly what to expect before the visit even began. We’re glad our service professional made the experience feel courteous and professional from start to finish. Thank you for choosing Aptive and for being part of our neighborhood, we truly appreciate your trust.
-Jasmine
I always get a call beforehand
I always get a call beforehand. Let me know when they will arrive. My tech. This time was Tristan. He did so and asked if there were any problems did the service very kind courteous would recommend to anybody who asked.
16 January 2026
Reply from Aptive Pest Control - Los Angeles
Hi Jack,
Thank you for taking the time to share this and for choosing Aptive. We’re really glad to hear the advance call helped you feel prepared and that Tristan took the time to check in about any concerns before getting started. His kind and courteous approach is exactly what we hope every service professional brings to each visit. We appreciate you being part of the Aptive neighborhood and recommending us to others, that means a lot to our team.
-Jasmine
Nicholas did a great job
Nicholas let me know before he arrived. He did a thorough job of sweeping and spraying everywhere.
6 January 2026
Reply from Aptive Pest Control - Los Angeles
Hi Katie,
Thank you for sharing your feedback! We’re glad to hear that Nicholas communicated before his visit and provided a thorough service, covering all areas with care. At Aptive, we strive to deliver reliable, detailed service while keeping our customers informed every step of the way.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
Not Satisfied with the Level of Service
Unfortunately, the technician did not fully spray the exterior of my home. The technician stated that the gate was locked and, therefore, the work could not be completed. However, the gate was not locked. It appears that the technician did not attempt to open the gate, as it would have opened if tried.
As a result, I am being invoiced for work that was reported as completed but was not fully performed to my satisfaction. I am requesting that this matter be reviewed and that the invoice be adjusted accordingly, or that the incomplete portion of the service be rescheduled and completed.
9 January 2026
Reply from Aptive Pest Control - Los Angeles
Hi Deborah,
Thank you for taking the time to share this feedback. We can understand how frustrating it would be to learn that part of your exterior service may not have been completed as expected, especially when it comes to access issues like a gate.
At Aptive, our goal is to provide thorough and transparent service every visit, and we take concerns like this seriously. We’d appreciate the opportunity to review what happened during your service, including the notes from the service professional, and make sure this is handled appropriately. Whether that means adjusting the invoice or scheduling a return visit to complete the missed portion of the service, we want to make sure you’re taken care of and that this doesn’t happen again.
Please reach out to us at socialmedia@goaptive.com so we can look into this further and work toward a resolution. Thank you for being part of the Aptive neighborhood and for giving us the chance to make this right.
-Jasmine
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