Dolan took care of what was needed after previous appt was cancelled. Previous driver did not come to the door. He saw me in the yard and my dog in the back yard. Cancelled appointment and drove off w... See more
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They did an ok job throughout the year, but their sales guy was VERY pushy and promised me I'd be refunded the cancelation fee for leaving my previous contract. That simply never happened. After signi... See more
Company replied
Our specialist was courteous to let us know when he would be arriving. He also used a pet-friendly solution so it wouldn’t harm our chickens. He was diligent about noticing any cracks in the foundatio... See more
Company replied
We had an Aptive appointment this past Tuesday, April 14th... Stephanie was exceptional! She really set a standard for pest treatment- Hope she's able to return for future appointments! We're ver... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
5251 W 73rd St, Ste C, 55439, Edina, MN, United States
- 16515657997
We overthink pests so you don't have to.
4.3
Excellent
230 reviews
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They are in and out most of the time;they clean up before they leave because it always is. Thanks till next time.
They are in and out most of the
10 June 2025
Reply from Aptive Pest Control - Minneapolis
Hi Bill,
Thank you for the kind words! We're so glad to hear our team is consistently efficient and respectful of your space—that’s exactly the experience we aim to provide at Aptive. We appreciate your trust in us and look forward to continuing to protect your home. Thanks for being part of the Aptive neighborhood!
-Jasmine
Ants are still thriving.
It has been several weeks now and the product used for ants and other little insects has been ineffective.
6 June 2025
Reply from Aptive Pest Control - Minneapolis
Hi Susan,
Thank you for sharing your experience. We’re sorry to hear that the treatments for ants and other insects haven’t been as effective as expected. We understand how frustrating it is to continue dealing with pests despite ongoing service.
We’d like the chance to make this right and ensure the problem is fully addressed. Please reach out to us at socialmedia@goaptive.com with your service address and availability, and we’ll arrange a follow-up visit to tailor a solution that works for your home.
We appreciate you being part of the Aptive family and are committed to your satisfaction.
-Jasmine
He concentrated on the spots I asked…
He concentrated on the spots I asked him to hit and he was very friendly
3 June 2025
Reply from Aptive Pest Control - Minneapolis
Hi Jerry,
Thank you for sharing your experience! At Aptive, we believe listening closely to your concerns is key to delivering effective service. We're glad our service professional focused on the spots you requested and made sure to provide friendly, attentive care. We appreciate you choosing Aptive and look forward to continuing to protect your home with the personalized service you deserve!
-Jasmine
Was timely and efficient.
3 June 2025
Reply from Aptive Pest Control - Minneapolis
Hi Dennis,
Thank you for your feedback and for choosing Aptive! We’re glad to hear our team provided timely and efficient service—that’s exactly the standard we strive for. If there’s ever anything more we can do to make your experience even better, we’re just a call or message away. We appreciate having you as part of the Aptive family!
-Jasmine
Come on...
Hello! Active communicates very well with emails to let you know when they are coming. The person coming out does a lot of communication. That is fine. It seems pretty generic though, other than taking a few pictures to share of your house. I know that helps them as an incentive to do a good job, earn extra money or something... The part that bothers me as that it is hard for a person to be home ALL DAY because you know the day their coming, but now window of time. Who else gets to call the shots like that? That needs to change in my opinion. I do like to be home in case I need service inside or in the garage and to also see that what I am paying for is truly being taken care of.
5 June 2025
Reply from Aptive Pest Control - Minneapolis
Hi Lori,
Thank you for taking the time to share your experience. We really appreciate your thoughtful and honest feedback, and we’re glad you’re seeing strong communication from our team — that’s something we’re proud of at Aptive.
We completely hear you when it comes to the window of time for service. We know it’s frustrating to wait without a clear frame of when your service professional will arrive, especially when you want to be there to make sure everything’s done to your satisfaction. Our aim is to make service convenient, not a disruption to your day, and we’re currently looking into ways we can provide narrower service windows or more accurate estimates to ease that stress.
Your input helps us make those improvements, and we’ll share your comments with our team. We’re truly grateful for your continued loyalty to Aptive — and we’re always here if you have any questions or concerns.
-Jasmine
The service provider is always polite…
The service provider is always polite and friendly. He or She provides information, photographs, and explains what work was completed at each visit.
28 May 2025
Reply from Aptive Pest Control - Minneapolis
Hi Gloria,
Thank you for highlighting the polite and friendly service you consistently receive. At Aptive, we believe in keeping our customers informed with clear communication, detailed photos, and thorough explanations to ensure confidence in our work. We appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
Reply from Aptive Pest Control - Minneapolis
Hi Amy,
Thanks so much for the kind words! We're thrilled to hear our Aptive service professionals have consistently made a great impression. It means a lot to us that you've noticed the effort and care they put into each visit. We're lucky to have you as part of the Aptive family and look forward to continuing to protect your home with the same top-notch service you've come to expect!
-Jasmine
The tech that was here last did a nice…
The tech that was here last did a nice job at all of the outside services.
21 May 2025
Reply from Aptive Pest Control - Minneapolis
Hi Mike,
Thanks so much for the shoutout! We're really glad to hear your recent visit went smoothly and that our service professional took good care of the exterior treatment. At Aptive, we aim to bring care and consistency to every visit, and it’s great to know that was reflected in your experience. We appreciate you being a part of the Aptive family and look forward to keeping your home protected and comfortable!
-Jasmine
I do feel that overall pest control is adequate.
I do feel that overall pest control is managed well. The communication is good from the company is good and we always know when there is going to be service happening. However, the person that services our property doesn't always make sure the fence gate is locked when they use the gates, resulting in our dogs getting out of the backyard. It seems like it should be common courtesy to make sure a gate is closed behind you. Gates that are closed when you get there, should be closed when you leave as well. I'm also concerned about the mosquito bags that are left resting in the backyard. Are they safe for pets?
24 May 2025
Reply from Aptive Pest Control - Minneapolis
Hi Ashley,
Thank you for your honest feedback and for recognizing the efforts we put into communication and pest management. We truly appreciate having you as part of the Aptive family. We’re very sorry to hear about the gate being left open—that’s definitely not the standard of care we expect from our team, especially when it affects the safety of your pets. We’ll be addressing this directly with the service professional to ensure gates are securely closed every time. Regarding the mosquito bags, they are designed to be safe for pets when used as directed, but we completely understand your concern and are happy to provide more detailed information or discuss any safety questions you have. Thanks again for bringing this to our attention—we want you to feel confident and comfortable with every visit.
-Jasmine
Service isn’t great …
They are only here for maybe 10 minutes - they sweep our eves, we have tried to address our wasp situation with them multiple times and we have hives forming on our home. With our old provider we never had as many issues.
24 May 2025
Reply from Aptive Pest Control - Minneapolis
Hi Kate,
Thank you for your honest feedback. We understand how frustrating ongoing wasp issues and hives around your home can be, especially when previous experiences felt more effective. At Aptive, we want every visit to provide real value and results—not just a quick sweep. Please reach out to us at socialmedia@goaptive.com so we can review your service plan and work closely with you to develop a more targeted approach that addresses these concerns thoroughly. We truly appreciate you being part of the Aptive family and want to ensure your home feels safe and comfortable again.
-Jasmine
Reply from Aptive Pest Control - Minneapolis
Hi Wes,
Thank you for sharing your experience! We’re happy to hear that your service was on time and completed thoroughly—that’s exactly the kind of care we strive to provide at Aptive. We appreciate having you as part of our family and look forward to continuing to protect your home with reliable and attentive service.
-Jasmine
Really enjoyed the pics sent by those…
Really enjoyed the pics sent by those servicing my site.
1 April 2025
Reply from Aptive Pest Control - Minneapolis
Hi Jennifer,
We love hearing that! At Aptive, we know how important it is to feel confident in your service, and we’re so glad the photo updates added that extra peace of mind. Our team takes pride in keeping you in the loop and making sure your home feels protected every step of the way. Thanks for being part of the Aptive family—we truly appreciate you!
-Jasmine
Aptive rating
This is a long-term review, not just for last treatment.
The technicians who do the treatments are all friendly and appear to be competent.
For a long time, I wasn't impressed with the effectiveness of the treatments. However, since the technicians have started putting down poisonous bait, the results have been more satisfactory.
22 May 2025
Reply from Aptive Pest Control - Minneapolis
Hi Ron,
Thank you for sticking with us and sharing such a detailed perspective! We’re glad to hear that our team’s friendly and competent approach has made a positive impression over time. We also appreciate your patience as we’ve adjusted treatments to better meet your needs—switching to bait can be a game changer, and it’s great to know you’re seeing more satisfactory results. At Aptive, we’re committed to continuous improvement and making sure your home stays protected for the long haul. We’re grateful to have you as part of the Aptive family and look forward to keeping your pest worries at bay!
-Jasmine
Clear communication and delivery of service.
The technician introduced himself to me, asked if I had any special request. Politely he listen to my new need. He assured me he would take care of everything, because I had to leave. He documented with pictures what was done and sent it to my phone.
22 May 2025
Reply from Aptive Pest Control - Minneapolis
Hi Erika,
Thank you for sharing your experience! It’s wonderful to hear how your service professional took the time to introduce himself, listen carefully to your needs, and provide that extra peace of mind by documenting the work with photos. At Aptive, we believe in clear communication and personalized care—especially when life gets busy. We’re grateful to have you in the Aptive neighborhood and always here to make sure your home stays protected, even when you’re on the go!
-Jasmine
It works
At first we were hesitant to try the aptive service. But the salesperson was very informative and gave me his number if I had any questions. We decided to give it a try and I'm happy to say that they've been very pleasant and the work they've done has really helped decrease the pests in our home and our yard.
22 May 2025
Reply from Aptive Pest Control - Minneapolis
Hi there,
Thank you for sharing your story with us! We completely understand how trying a new service can feel like a big step, and we’re glad our team’s transparency and support helped ease that hesitation. It’s fantastic to hear that the work we’ve done is making a real difference in your home and yard. We’re grateful to have you as part of the Aptive family and look forward to continuing to protect your space with care and dedication!
-Jasmine
Reply from Aptive Pest Control - Minneapolis
Hi Joe,
Thank you for sharing your experience with Aptive. I’m sorry to hear that ants have been more of a problem this winter—that’s definitely frustrating. We want to make sure your home feels comfortable.
Please reach out to us at socialmedia@goaptive.com so we can schedule a follow-up visit and tailor a solution to get those ants under control. We’re committed to working with you until you’re satisfied. Your trust means a lot to us, and we appreciate the chance to turn this around.
-Jasmine
Great service
14 May 2025
Reply from Aptive Pest Control - Minneapolis
Hi Megan,
Thanks so much for the kind words! We're happy to hear you're enjoying the great service -- our team at Aptive works hard to make sure every visit counts. We truly appreciate having you as part of the Aptive family and look forward to keeping your home comfortable!
-Jasmine
The service was great they did…
The service was great they did everything I asked for and took pics of everything
5 May 2025
Reply from Aptive Pest Control - Minneapolis
Hi Jessica,
Thank you for sharing your experience! At Aptive, we’re all about making sure your concerns are fully addressed, and it’s fantastic to hear our team took the time to do just that—and capture everything with photos for your peace of mind. We truly appreciate you trusting us to handle your pest control needs!
-Jasmine
The representative was very…
The representative was very professional, helpful, and experienced. He did a great job and also addressed an additional issue that I was experiencing.
11 April 2025
Reply from Aptive Pest Control - Minneapolis
Hi John,
Thank you so much for taking the time to share your experience! We're thrilled to hear that your service professional was able to not only address your initial needs but also go above and beyond to help with the additional issue. At Aptive, we pride ourselves on having experienced and professional team members who genuinely care about providing the best service possible. We appreciate you trusting us with your home, and we’re grateful to have you as part of the Aptive family!
-Jasmine
Professional and personable
13 May 2025
Reply from Aptive Pest Control - Minneapolis
Hi Ron,
Thank you for your kind words! We're so glad to hear that you experienced both professionalism and a personal touch with our team. At Aptive, we strive to provide the best of both worlds—exceptional service with a friendly, approachable attitude. We truly appreciate your feedback and look forward to continuing to serve you!
-Jasmine
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