Banner for Aptive Pest Control - Princeton

Aptive Pest Control - Princeton Reviews 43

TrustScore 4.5 out of 5

4.4

51 Everett Dr Bldg B, Ste B60, 08550-5374 Princeton Junction, NJ, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

I was serviced after selling my home and overcharged after closing! Their system and contract was never fully explained to me… felt more unprofessional than it should have! Very disappointed except fo... See more

Company replied

Rated 5 out of 5 stars

Tyrek, the technician that came was great, he was able to get rid of the red mites we had in our patio.Every summer we go through this problem and none of your technicians were able to do anything abo... See more

Company replied

Rated 5 out of 5 stars

Excellent service. The technician communicated his arrival time and was there within 2 minutes. He took pictures of the areas he treated and sent them to us. The cost is very competitive and well wort... See more

Company replied

Rated 5 out of 5 stars

Kyle checked in with me and promptly. Started treating the exterior of my home for seasonal pests. He completed his work and left us alone because my wife was doing a project for work. Kyle had a ve... See more

Company replied


Company details

  1. Pest control service

About Aptive Pest Control - Princeton

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 51 Everett Dr Bldg B, Ste B60, 08550-5374, Princeton Junction, NJ, United States

  • 16099007439
Promotion box for Aptive Pest Control - Princeton

We overthink pests so you don't have to.

Smarter pest control starts here.

4.4

Excellent

TrustScore 4.5 out of 5

43 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

The employees were great however the program was never introduced properly, and the terms never fully explained at the beginning with a young man coming to the house on a scooter!

I was serviced after selling my home and overcharged after closing! Their system and contract was never fully explained to me… felt more unprofessional than it should have! Very disappointed except for the very few services that were performed.

29 May 2026
Aptive Pest Control - Princeton logo

Reply from Aptive Pest Control - Princeton

Hi Susie,

Thank you for taking the time to share your feedback, and I’m sorry to hear about your frustration with the final service and billing after selling your home with Aptive. I understand how upsetting it can feel when contract details and charges don’t seem clearly explained, especially during a major transition.

We want every customer to feel informed and confident in their account, and it sounds like we missed that mark here. Please reach out to socialmedia@goaptive.com so we can review your account, clarify what happened, and address any concerns directly. At Aptive, we’ve got this handled, and we’re committed to making sure this is looked into and resolved properly.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Tyrek

Tyrek, the technician that came was great, he was able to get rid of the red mites we had in our patio.Every summer we go through this problem and none of your technicians were able to do anything about it. Great job Tyrek. Now we can enjoy sitting in our patio.

27 May 2026
Aptive Pest Control - Princeton logo

Reply from Aptive Pest Control - Princeton

Hi Maria,

We really appreciate you taking the time to share this! It’s great to hear that Tyrek was able to address the red mite issue on your patio and help you get back to enjoying your outdoor space.

We’re especially glad this visit made a difference, especially with a recurring seasonal concern. We’ll be sure to pass your feedback along to Tyrek. As always, we’ve got this handled when it comes to tackling tough pest issues and helping you enjoy your home and yard comfortably.

-Jasmine, Aptive Care Team

Rated 4 out of 5 stars

I got a text apologizing for not being…

I got a text apologizing for not being able to do my service appointment and then the guy showed up. Very strange.

27 May 2026
Aptive Pest Control - Princeton logo

Reply from Aptive Pest Control - Princeton

Hi Michael,

We’re really sorry for the confusion and how that experience unfolded. Getting a cancellation message and then still having someone arrive is not the clear, coordinated communication you should expect from Aptive, and we understand why that felt strange and frustrating.

We’d like to take a closer look at what happened and make sure it’s properly handled so it doesn’t happen again. Please reach out to socialmedia@goaptive.com with your account details so our Aptive team can review the scheduling breakdown and help bring clarity to the situation.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Responsive

Responsive. Knowledgeable and customer friendly. Good service

23 May 2026
Aptive Pest Control - Princeton logo

Reply from Aptive Pest Control - Princeton

We really appreciate you taking a moment to share this with us, Jeffrey M Goldstein! It's absolutely wonderful to know that you've been so satisfied with the service our team has been providing. Our goal is to provide reliable treatments with a smile, and we look forward to continue protecting your home from pests for years to come. Thanks for being the best part of Aptive!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

I am feeding the birds during nesting…

I am feeding the birds during nesting season, and the Aptive rep carefully followed my requests about temporary off-limits areas and other priorities.

Thanks, Aptive!

2 May 2026
Aptive Pest Control - Princeton logo

Reply from Aptive Pest Control - Princeton

Hi Catherine,

That’s really great to hear, thank you for sharing! We love that your Aptive service professional took the time to listen and respect your requests, especially during nesting season when those details matter.

At Aptive, we always want to make sure your home and yard priorities are handled with care and attention, so it’s awesome to know that came through in your visit. We appreciate you trusting us to work around what matters to you, and we’ve got it handled whenever you need us again!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Great explanation.

25 April 2026
Aptive Pest Control - Princeton logo

Reply from Aptive Pest Control - Princeton

Hi Chuck,

Thank you for taking the time to share this, we really appreciate it! We’re glad to hear the explanation provided during your service was clear and helpful. That kind of communication is a big part of the experience we aim to deliver at Aptive.

We focus on making sure every visit is handled with clear, straightforward communication so you always understand what’s being done and why. Thank you for choosing Aptive, we’ve got this handled for you.

-Jasmine

Rated 5 out of 5 stars

As usual great service and friendly…

As usual great service and friendly Techs.

23 April 2026
Aptive Pest Control - Princeton logo

Reply from Aptive Pest Control - Princeton

We're so glad our team consistently provides great service! Your satisfaction is our top priority, and your kind words motivate us to continue delivering the exceptional service you deserve. If there's anything more we can do for you, please don't hesitate to reach out. Thanks for trusting Aptive to handle your pest control needs!

-Alexis

Rated 5 out of 5 stars

Great attitude

Timely, courteous, well done

16 April 2026
Aptive Pest Control - Princeton logo

Reply from Aptive Pest Control - Princeton

Hi David,

Thank you for sharing this! We’re glad to hear your Aptive service was timely, courteous, and well done. That simple combination is exactly what we aim for, making sure every visit feels smooth, respectful, and effective from start to finish.

We appreciate your trust in Aptive and are happy to keep things handled for your home!

-Jasmine

Rated 5 out of 5 stars

The technician was very communicative…

The technician was very communicative by text ahead of time and after. Also very thorough

thank you

8 April 2026
Aptive Pest Control - Princeton logo

Reply from Aptive Pest Control - Princeton

Thank you for taking the time to share this feedback with us, Dave! We’re glad to hear the service professional kept you well informed with communication before and after the visit and provided a thorough service. Your satisfaction means a lot to us, and we appreciate you being part of the Aptive neighborhood!

-Alexis

Rated 5 out of 5 stars

The technician explained the nature of…

The technician explained the nature of service and took good care to move around stuff in backyard. Took care to cover the entire area.

4 April 2026
Aptive Pest Control - Princeton logo

Reply from Aptive Pest Control - Princeton

Thanks for taking a moment to share this with us, Sam! We're so glad our team was able to provide you with a thorough and informative service. It's great to know that they took the extra care to move things around and ensure your entire backyard was covered. We truly appreciate your feedback and your 5-star rating. If you ever need anything else, please don't hesitate to reach out. We're grateful to have you as a part of Aptive!

-Alexis

Rated 5 out of 5 stars

Excellent service

Excellent service. The technician communicated his arrival time and was there within 2 minutes. He took pictures of the areas he treated and sent them to us. The cost is very competitive and well worth the service.

20 March 2026
Aptive Pest Control - Princeton logo

Reply from Aptive Pest Control - Princeton

Hi there,

We’re thrilled to hear that your service experience was excellent! At Aptive, we make sure every visit is handled with clear communication, thorough attention, and transparency so you can feel confident in your home’s protection. It’s wonderful to know our service professional's timely arrival, detailed updates, and competitive service made a difference. Thank you for trusting Aptive, we’ve got this handled!

-Jasmine

Rated 5 out of 5 stars

They come regularly and are efficient…

They come regularly and are efficient and don’t try and sell me things I don’t need. Pests are kept away

6 March 2026
Aptive Pest Control - Princeton logo

Reply from Aptive Pest Control - Princeton

Hi Nina,

Thank you for sharing your experience! We’re thrilled to hear that our team provides regular, efficient service while focusing only on what’s truly needed for your home. At Aptive, we pride ourselves on delivering effective pest control solutions without unnecessary extras, and it’s wonderful to know that our efforts are helping keep pests away. We truly appreciate you choosing Aptive to protect your home!

-Jasmine

Rated 5 out of 5 stars

Ryann was on time & thourough

Ryann was on time, explained what was to be done, and asked if any specific areas or concerns I had.

5 March 2026
Aptive Pest Control - Princeton logo

Reply from Aptive Pest Control - Princeton

Hi Erik,

Thank you for sharing your feedback! We’re glad Ryann made a great impression by arriving on time, clearly explaining the service, and checking for any specific concerns around your home. At Aptive, we aim to provide thorough, attentive service at every visit, and we appreciate you choosing us and being part of the Aptive neighborhood.

-Jasmine

Rated 5 out of 5 stars

Ryann Went Above and Beyond Today!!

Your technicians are always very thorough and helpful, if I have any questions. But today, my tech, Ryann, went above and beyond to do a thorough job. There was so much snow around the house but she was able to get everything!

4 February 2026
Aptive Pest Control - Princeton logo

Reply from Aptive Pest Control - Princeton

Hi Sharon,

Thank you for sharing your experience! We’re thrilled to hear that Ryann went above and beyond during your visit, even with all the snow around your home. Providing thorough, helpful service is exactly what we strive for at Aptive, and it’s wonderful to know her efforts made a difference for you. We truly appreciate you trusting Aptive to care for your home!

-Jasmine

Rated 5 out of 5 stars

Text message before arriving

I liked getting a text message before the tech arrives. I appreciate them coming to the door and asking if there are any areas that need more attention.

15 January 2026
Aptive Pest Control - Princeton logo

Reply from Aptive Pest Control - Princeton

Hi there,

Thank you for sharing your experience with Aptive. We’re glad to hear that receiving a text before arrival and having our service professional check in at the door made your visit smooth and convenient. Communication and attention to your needs are things we take seriously, and it’s great to know our efforts are appreciated. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly value your trust in our team.

-Jasmine

Rated 5 out of 5 stars

Communicating treatment details before…

Communicating treatment details before and after visit. The courtesy and politeness of your technicians is exemplary.

23 January 2026
Aptive Pest Control - Princeton logo

Reply from Aptive Pest Control - Princeton

Hi George,

Thank you so much for sharing your experience! We’re thrilled to hear that our service professionals are keeping you informed before and after each visit while providing courteous and polite service. At Aptive, we take pride in delivering thorough, effective pest protection and ensuring every customer feels respected and confident in the care of their home.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your feedback means a lot to our team!

-Jasmine

Rated 5 out of 5 stars

They explain what they need to do

They explain what they need to do. They text you and let you know what time they'll arrive. If you're not around, or at work, they will send pictures of what they did for the exterior. They're professional and very polite.

9 January 2026
Aptive Pest Control - Princeton logo

Reply from Aptive Pest Control - Princeton

Hi Henry,

We’re so glad to hear that our team’s communication and professionalism have made your experience with Aptive smooth and informative. Providing clear explanations, timely updates, and photos of treated areas is part of how we make sure every visit is thorough and convenient for our neighbors. Thank you for choosing Aptive and being part of our community. We truly appreciate your trust in us.

-Jasmine

Rated 5 out of 5 stars

Trustworthy & Reliable Company

The tech knew exactly what service my home needed and quickly did what had to be done.
Aptive is a reliable trustworthy company and their pricing is fair.

24 December 2025
Aptive Pest Control - Princeton logo

Reply from Aptive Pest Control - Princeton

Hi Mike,

Thank you for taking the time to share your experience and for being part of the Aptive community. We’re thrilled to hear that our service professional provided exactly what your home needed and completed it efficiently.

At Aptive, we strive to provide reliable, thorough, and professional service while offering fair pricing, and it’s wonderful to know our efforts are reflected in your experience. We truly appreciate your trust and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

thanks

thanks
he came in and performed his work

5 November 2025
Aptive Pest Control - Princeton logo

Reply from Aptive Pest Control - Princeton

Hi Kalpen,

Thank you for sharing your experience! We’re glad to hear that our service professional was able to complete the work as expected. At Aptive, we take pride in delivering thorough and reliable pest control solutions, and we truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

The technician Michael

The technician Michael He always checks with me to determine current concerns then provides the the resolution.

26 September 2025
Aptive Pest Control - Princeton logo

Reply from Aptive Pest Control - Princeton

Hi Judy,

Thank you for sharing your feedback! We’re thrilled to hear that Michael consistently checks in with you to address your concerns and provides effective solutions. At Aptive, we pride ourselves on having knowledgeable, attentive, and dedicated service professionals who ensure every home is properly protected.

We truly appreciate your trust in Aptive and look forward to continuing to provide reliable, high-quality pest control for your home.

-Jasmine

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look