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Aptive Pest Control - Sacramento Reviews 

276
TrustScore 4.5 out of 5

4.6

4700 Northgate Blvd, Ste 135, 95834 Sacramento, CA, US


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Rated 5 out of 5 stars

The fellow came inside and did a terrific job spraying for fleas. I have two cats and the summer heat has encouraged them to reproduce. He also worked very hard to avoid spraying my house walls that w... See more

Company replied

Rated 5 out of 5 stars

Kwandell took the time to really listen to my concerns and carefully focused on the areas I specifically pointed out. He was professional and thorough, and he went above and beyond to make sure everyt... See more

Company replied

Rated 5 out of 5 stars

Malcolm was very attentive and made sure he knew everything I determined was important to me. Aptive has been very reliable and my pest issues are no longer an issue.

Company replied

Rated 3 out of 5 stars

After a couple of months with Aptive, I'm not sure we can tell a difference - certainly not in our shed, where critters of all sorts still find their way into, alive and feisty. There doesn't see... See more

Company replied


Company details

  1. Pest control service

About Aptive Pest Control - Sacramento

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 4700 Northgate Blvd, Ste 135, 95834, Sacramento, CA, United States

  • 19168902187
Promotion box for Aptive Pest Control - Sacramento

We overthink pests so you don't have to.

Smarter pest control starts here.

4.6

Excellent

TrustScore 4.5 out of 5

276 reviews

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4.6

All reviews

(276)

23,699 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience is terrific

My experience is terrific! I like to use the same technician Nafee and he is very professional and polite Thank you

17 March 2026
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Reply from Aptive Pest Control - Sacramento

Hi Janet,

Thank you so much for sharing your experience, we really appreciate it! We’re thrilled to hear that the service professional has consistently provided professional and polite service, that kind of dedication is exactly what we value at Aptive. We’ll be sure to pass along your kind words to him, and we truly appreciate you choosing Aptive and being part of the Aptive family.

-Jasmine

Rated 4 out of 5 stars

I give Mike a 10 out of 10 stars. Hey was very helpful and courteous

Mike was very polite and helpful, introducing a new employee. He was thorough in explaining what he was doing, providing good pictures and info on how to change to window of the timing for the next visit. I give him a 10 out of 10.

12 March 2026
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Reply from Aptive Pest Control - Sacramento

Hi Connie,

Thank you so much for sharing your experience! We’re thrilled to hear that Mike was polite, thorough, and helpful throughout your visit. It’s wonderful to know he made the effort to introduce a new service professional and clearly explain the service, including how to adjust your next visit’s timing.

At Aptive, we take pride in having service professionals who not only provide effective pest control but also make sure our customers feel informed and confident in the process. We’ll be sure to share your kind words with Mike, it means a lot to him and our team. Thank you for being part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

Since returning to Aptive

Since returning to Aptive, there is a noticeable difference in the pest activity in our yard.
Will never take a break again!

4 March 2026
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Reply from Aptive Pest Control - Sacramento

Hi Kitty,

Thank you for sharing your feedback! We’re thrilled to hear that you’ve noticed a significant difference in pest activity since returning to Aptive. It’s great to know our services are making a positive impact in your yard. We truly appreciate your loyalty and are grateful to have you as part of the Aptive neighborhood!

-Jasmine

Rated 1 out of 5 stars

Almost killed my dog, failed to pay vet bill

Aptive left unsecured rodenticide under a patio set in my backyard. my wife was sweeping under the chair when my small dog ate the bag. we called Aptive immediately to ask for direction thry instructed us to take the dog immediately to emergency Vet. We did. the operation manager from Aptive then called my wife and stated they would cover the vet bills However they then backed out after they said the vet did not do a toxicology report even though the vet treating my dog stated in the report that the rodenticide was found in her emesis after they induced vomiting. So not only did they almost kill my dog due to negligence they then lied and wouldn't pay the bills for her treatment. I can't tell you how frustrating this has been. do not use this company

5 February 2026
Unprompted review
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Reply from Aptive Pest Control - Sacramento

Hi Jake,

Thank you for bringing this to our attention and for sharing what happened. We can only imagine how upsetting that situation must have been for you and your family. The safety of our customers, their homes, and their pets is extremely important to all of us at Aptive, so hearing about this experience is very concerning.

Rodent control materials should always be placed and secured properly, and your feedback about what occurred in your backyard is something we take very seriously. We also understand how frustrating it must feel to have been told one thing regarding the veterinary costs and then feel that the situation was handled differently afterward.

Situations like this deserve a careful review so we can fully understand what happened, including the service performed, the materials used, and the communication that took place afterward. Our team would genuinely like the opportunity to look into this further and work toward a resolution.

Please reach out to us at socialmedia@goaptive.com and reference your review so we can connect you with the appropriate team to review the details of your account and the concerns you’ve shared. Thank you for bringing this to our attention and giving Aptive the opportunity to address it.

-Jasmine

Rated 5 out of 5 stars

Aptive Service in Rocklin, CA

Michelle and Ronan were punctual, professional, efficient, knowledgeable and friendly.

11 March 2026
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Reply from Aptive Pest Control - Sacramento

Hi there,

Thank you for sharing your experience! We’re thrilled to hear that Michelle and Ronan provided punctual, professional, and friendly service while addressing your needs efficiently and knowledgeably. At Aptive, we take pride in our team delivering thorough service with care and expertise, and it’s wonderful to know they made such a positive impression. We truly appreciate you choosing Aptive to help protect your home.

-Jasmine

Rated 5 out of 5 stars

He was patient

He was patient, because I wasn't home yet. My husband was still sleeping and the side gates were locked.

7 March 2026
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Reply from Aptive Pest Control - Sacramento

Hi there,

Thank you for sharing your experience! We’re glad to hear that our service professional was patient and accommodating while you weren’t home. At Aptive, we believe every visit should be handled with care, respect, and flexibility to meet our customers’ needs. We truly appreciate you choosing Aptive and being part of the neighborhood we serve.

-Jasmine

Rated 5 out of 5 stars

Very friendly and super thorough team

Very friendly and super thorough team. Very grateful!

1 March 2026
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Reply from Aptive Pest Control - Sacramento

Hi Kris,

Thank you so much for sharing your experience! We’re thrilled to hear that our team was both friendly and thorough, providing that level of care is exactly what we aim for at Aptive. Your gratitude truly means a lot to us, and we’re so glad to have the opportunity to help protect your home. Thank you for choosing Aptive and trusting us with your pest control needs!

-Jasmine

Rated 4 out of 5 stars

Reliable service

Reliable service; courteous staff. They provide advance notice of when they're coming and they always ask about any specific issues you're having. The price is a bit higher than other local services and we did have to sign a two year contract but overall the service is good.

31 October 2025
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Reply from Aptive Pest Control - Sacramento

Hi Linda,

Thank you for taking the time to share your experience! We’re glad to hear that our team has been reliable, courteous, and attentive to any specific concerns you have with your property. Providing clear communication and personalized service is something we take pride in at Aptive.

We understand that pricing and contract terms are important considerations, and we truly appreciate your feedback on this. It’s great to hear that, overall, you feel the service has been worth it. Your insights help us continue to provide the high level of care and professionalism that our customers expect.

We appreciate you choosing Aptive and for trusting us to protect your home.

-Jasmine

Rated 5 out of 5 stars

Very polite young man

Very polite young man. Explained what he was gonna do and did it. Showed me everything that he did. Very knowledgeable.

1 March 2026
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Reply from Aptive Pest Control - Sacramento

Hi Robin,

Thank you for sharing your experience! We’re delighted to hear that our service professional was polite, thorough, and knowledgeable, and that he took the time to explain and show you every step of the process. At Aptive, we pride ourselves on providing professional and transparent service, and it’s wonderful to know our team delivered exactly that. We truly appreciate you choosing Aptive to help protect your home!

-Jasmine

Rated 5 out of 5 stars

The service rep was friendly and…

The service rep was friendly and informative on his service methods. I appreciated his kindness.

28 February 2026
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Reply from Aptive Pest Control - Sacramento

Hi there,

Thank you for sharing your experience! We’re glad to hear that our service professional was friendly, informative, and kind while explaining the treatment process. At Aptive, we take pride in providing professional, attentive, and approachable service, and it’s wonderful to know our team made a positive impression. We truly appreciate you choosing Aptive to help protect your home!

-Jasmine

Rated 5 out of 5 stars

My last employee for Aptive that I had…

My last employee for Aptive that I had in March of 2026 was superb! He was thorough , informative, knowledgeable, and professional.

4 March 2026
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Reply from Aptive Pest Control - Sacramento

Hi Chris,

Thank you for sharing your feedback! We’re thrilled to hear that your Aptive service professional in March 2026 provided thorough, informative, knowledgeable, and professional service. At Aptive, we take pride in delivering a high level of care and expertise with every visit, and it’s wonderful to know our team exceeded your expectations. We truly appreciate you choosing Aptive to help protect your home!

-Jasmine

Rated 5 out of 5 stars

very friendly let me know when he was…

very friendly let me know when he was coming .also very thorough in his job

7 March 2026
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Reply from Aptive Pest Control - Sacramento

Hi Ed,

Thank you for sharing your feedback! We’re glad to hear that our service professional was friendly, communicated clearly about the visit, and provided thorough service. At Aptive, we take pride in delivering attentive, professional, and reliable pest control, and it’s wonderful to know our team met your expectations. We truly appreciate you choosing Aptive to help protect your home!

-Jasmine

Rated 5 out of 5 stars

Service tech was polite

Service tech was polite, clear about the service, and thorough.

6 March 2026
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Reply from Aptive Pest Control - Sacramento

Hi Brian,

Thank you for sharing your feedback! We’re glad to hear that our service professional was polite, clear in explaining the service, and thorough in their work. At Aptive, we take pride in delivering professional, attentive, and reliable pest control, and it’s wonderful to know our team met your expectations. We truly appreciate you choosing Aptive to help protect your home!

-Jasmine

Rated 3 out of 5 stars

My home is a no spray no chemical…

My home is a no spray no chemical treatment-I walked out to the technician spraying my house with chemicals-claimed he did not know0no he did not read the paperwork. He was done in about 10 minutes-I had to walk around and point out what he missed

6 March 2026
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Reply from Aptive Pest Control - Sacramento

Hi Juliet,

Thank you for sharing your feedback. We sincerely apologize for the experience you had with your recent service. At Aptive, we take customer preferences and requests very seriously, and it’s clear that in this instance we fell short of providing the service you requested and expected.

We understand how concerning it must have been to see a treatment applied that didn’t align with your “no spray, no chemical” request, and we also appreciate you pointing out areas that were missed. Your experience is not reflective of the standard we aim to provide.

If you’re open to it, please reach out to us directly at socialmedia@goaptive.com with your service details so we can review your account, ensure your preferences are properly documented, and make arrangements to correct any issues. We truly value you as part of the Aptive family and want to make this right.

-Jasmine

Rated 5 out of 5 stars

Good Service

Technician talked to me before starting to make sure he understood my concerns

6 March 2026
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Reply from Aptive Pest Control - Sacramento

Hi Tim,

Thank you for sharing your feedback! We’re glad to hear that our service professional took the time to speak with you before starting service to ensure your concerns were fully understood. At Aptive, we take pride in providing professional, attentive, and personalized pest control, and it’s wonderful to know our team made a positive impression. We truly appreciate you choosing Aptive to help protect your home!

-Jasmine

Rated 5 out of 5 stars

Aptive is just what we needed

Active is just what we needed. On time, great communication and affordable.

6 March 2026
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Reply from Aptive Pest Control - Sacramento

Hi Lisa,

Thank you for sharing your experience! We’re thrilled to hear that Aptive has been exactly what you needed, providing on-time service, clear communication, and value. At Aptive, we take pride in delivering professional, reliable, and attentive pest control, and it’s wonderful to know our efforts are making a difference. We truly appreciate you choosing Aptive to help protect your home!

-Jasmine

Rated 5 out of 5 stars

Great customer service

Great customer service! So far our experience with this company has been good. Keep up the good work!

5 March 2026
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Reply from Aptive Pest Control - Sacramento

Hi Edward,

Thank you for sharing your feedback! We’re glad to hear that your experience with Aptive has been positive so far and that our team has provided great customer service. Delivering attentive, reliable service is always our goal, and your encouragement means a lot. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

As usual...

The service person was friendly, honest, and the first to offer interior service.

24 February 2026
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Reply from Aptive Pest Control - Sacramento

Hi Eric,

Thank you for sharing your feedback! We’re thrilled to hear that your Aptive service professional was friendly, honest, and proactive in offering interior service. Providing attentive, transparent, and personalized service is always our goal, and it’s rewarding to know that effort made a positive impression. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood!

-Jasmine

Rated 2 out of 5 stars

They make appointments when I’m not…

They make appointments when I’m not home . When they come, they spray a little space outside. Several times , they came on rainy days. What is the point to spray on rainy days?
I still see cockroaches in my garage. I want to cancel and get my money back!

24 February 2026
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Reply from Aptive Pest Control - Sacramento

Hi Angie and Joe,

Thank you for sharing your concerns. We can understand how frustrating it would be to feel like the timing of your appointments and the results of the service aren’t meeting your expectations.

At Aptive, our goal is to provide treatments that are both convenient and effective. We try to schedule services within the planned service window on the account, but we understand that if you’re not home or weren’t expecting the visit, it can be frustrating. We also know seeing continued pest activity, especially something like cockroaches in your garage, can be discouraging when you’re relying on the service to help resolve the issue.

Regarding treatments on rainy days, many of the products used are designed to remain effective even when applied before or after light rain. That said, we always want customers to feel confident in the service being provided and comfortable with when treatments are performed.

We’d really like the opportunity to review your account, look into the appointment history, and discuss your concerns about the service and billing. Please reach out to us at socialmedia@goaptive.com so we can take a closer look and work with you toward a resolution. Your experience matters to us, and we appreciate you giving Aptive the opportunity to address this.

-Jasmine

Rated 5 out of 5 stars

Professional and thorough service

The Aptive agent, Rich, gave a heads-up on his arrival time and checked with me for any specific concerns. Completed his work and sent me the summary of what he had done.

3 March 2026
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Reply from Aptive Pest Control - Sacramento

Hi Vidhya,

Thank you for sharing your feedback! We’re glad to hear that Rich provided clear communication, checked in on your specific concerns, and followed through with a detailed summary of the work completed. At Aptive, keeping our customers informed and delivering thorough, professional service is always our priority. We truly appreciate you choosing Aptive to protect your home.

-Jasmine

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