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Aptive Pest Control - San Jose Reviews 

147
TrustScore 4.5 out of 5

4.3

48531 Warm Springs Blvd, Ste 410, 94539 Fremont, CA, US


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Rated 5 out of 5 stars

Active pest control had to come out and spray for ants as they started coming inside my home. I use terror ant baits when they come inside and that takes about 2 days to get rid of them. This happen... See more

Company replied

Rated 4 out of 5 stars

Aptive has been servicing our home fine. However, I'm noticing quite a few honey and other bees around our home and do not what them exterminated. For this reason, please cancel our service subscri... See more

Company replied

Rated 5 out of 5 stars

Daniel provided the Aptive service with courtesy, clarity, and covered all the areas where pests have been an issue. The only issue is he had only 2 mosquito traps instead of three in his van. He was... See more

Company replied

Rated 5 out of 5 stars

We had lots of carpenter ants coming in my ADU last week. We believe it's because of extremely hot temperature. I went online to make a reservice appointment. It's so simple to get a time slot that fi... See more

Company replied


Company details

  1. Pest control service

About Aptive Pest Control - San Jose

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 48531 Warm Springs Blvd, Ste 410, 94539, Fremont, CA, United States

  • 14154130540
Promotion box for Aptive Pest Control - San Jose

We overthink pests so you don't have to.

Smarter pest control starts here.

4.3

Excellent

TrustScore 4.5 out of 5

147 reviews

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4.3

All reviews

(147)

28,068 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great people

Great people. Fantastic communication.
Staff that listens to our needs.

18 March 2025
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Reply from Aptive Pest Control - San Jose

Hi Paul,

Thank you so much for your wonderful feedback! We're thrilled to hear that you’ve had such a positive experience with our team. At Aptive, we believe that great communication and truly listening to our customers are key to providing the best service possible. We’re so glad that our staff has been able to meet your needs, and we’re grateful to have you as part of the Aptive neighborhood. We look forward to continuing to serve you with the same care and dedication!

-Jasmine

Rated 5 out of 5 stars

Very pleased!

Work is complete and the service technicians are always wonderful!

2 May 2025
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Reply from Aptive Pest Control - San Jose

Hi Ken,

Thank you so much for the kind words! We're thrilled to hear that you’ve had great experiences with our service professionals. At Aptive, we pride ourselves on providing excellent service with a personal touch, and we’re grateful to have you as part of the Aptive family. If you ever need anything in the future, don’t hesitate to reach out!

-Jasmine

Rated 5 out of 5 stars

Great customer service

Great customer service! I was contacted in advance and were asked specific questions

21 April 2025
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Reply from Aptive Pest Control - San Jose

Hi Mali,

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service. At Aptive, we believe in being proactive and making sure we address all your concerns, so it's wonderful to know that our team communicated effectively with you. We truly appreciate your feedback and look forward to continuing to serve you in the future! Thanks for choosing Aptive!

-Jasmine

Rated 5 out of 5 stars

Technician was polite and asked if we…

Technician was polite and asked if we had any new pest issues. Great communication before, during and after appointment. Mahalo

30 April 2025
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Reply from Aptive Pest Control - San Jose

Hi Tracy,

Thank you so much for sharing your experience! We’re so glad to hear that the service professional was polite, asked the right questions, and kept you informed throughout the process. At Aptive, we’re committed to great communication every step of the way, and we’re thrilled to know we met your expectations. We truly appreciate your feedback and look forward to continuing to serve you!

-Jasmine

Rated 5 out of 5 stars

Excellent Work and Friendly Customer Service

Joseph Franco and his trainee did an excellent job. They communicated with me before their arrival, and when they arrived, Joseph reviewed the service and asked if I had any insect-related issues. We walked out to my shed in the yard. We talked about problems inside my shed that had nothing to do with the Aptive service, and he gave me some brilliant suggestions. The service was thorough, but best of all was the friendly and sincere customer service, which is hard to find nowadays.

22 April 2025
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Reply from Aptive Pest Control - San Jose

Hi Michael,

Thank you for the kind review! We're so glad Joseph Franco and his trainee provided excellent service and took the time to address your concerns. At Aptive, we strive for thorough, professional service while building genuine connections with our customers. We're happy to hear that Joseph's suggestions helped and that you had such a positive experience. We appreciate your trust in us and look forward to serving you again!

-Jasmine

Rated 5 out of 5 stars

Environmentally responsible

The treatments are consistently effective. We have not had any evidence of ants or spiders since beginning this service. I especially appreciate the environmental responsibility they exhibit.

3 March 2025
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Reply from Aptive Pest Control - San Jose

Hi Carol,

Thank you for your thoughtful review! We’re so happy to hear that our treatments have been consistently effective and that you’ve seen a real difference with ants and spiders since starting with Aptive. It means a lot to us that you value our commitment to environmentally responsible practices—that’s something we care deeply about. We truly appreciate your trust and are proud to have you as part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Excellent service

Although all your representatives are great - special stars for Joseph Franco, who was informative, on-time, and took care of all our wasps' nests!

25 March 2025
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Reply from Aptive Pest Control - San Jose

Hi Cheryl,

Thank you so much for your kind words! We're thrilled to hear that you've had excellent service with Aptive and that Joseph made such a standout impression. We're proud to have team members like him who are committed to being informative, punctual, and thorough.

We're grateful to have you as part of the Aptive family and are always here to help keep your home protected!

-Jasmine

Rated 5 out of 5 stars

Excellent results and service.

Excellent results and service.

18 April 2025
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Reply from Aptive Pest Control - San Jose

Hi Barry,

Thank you for your wonderful feedback! We're so happy to hear that you're experiencing excellent results and service. At Aptive, we're committed to providing top-notch care, and it's great to know that we're meeting your expectations. If there's anything else we can do for you, don't hesitate to reach out -- we're here to help!

-Jasmine

Rated 5 out of 5 stars

Great communication and pictures of the…

Great communication and pictures of the service

16 April 2025
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Reply from Aptive Pest Control - San Jose

Hi Mike,

Thank you so much for the great feedback! We're happy to hear the communication and photo updates helped keep you in the loop -- that's a big part of the service we strive to provide here at Aptive. We appreciate you being a valued part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Technician did great job

Technician did great job, told about rats, so he put rat traps

17 February 2025
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Reply from Aptive Pest Control - San Jose

Hi there,

Thanks so much for sharing your experience! We're glad to hear your service professional did a great job and took quick action by setting up rat traps after identifying the issue. At Aptive, we're committed to being proactive and thorough with every visit, and we're happy to have you as part of the Aptive neighborhood. We're always here if anything else comes up!

-Jasmine

Rated 5 out of 5 stars

Great service, fast, through, and they listen to you 03122025

They listen to you and do what you ask them to do. They let you know what they are using and what you should do to keep you pets and childern, if you have any, safe. They tell you what they are using.

11 March 2025
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Reply from Aptive Pest Control - San Jose

Hi Carlos,

Thank you so much for your kind review! We're so glad to hear that our team has been attentive to your needs and that you feel informed and supported throughout the process. At Aptive, we believe clear communication and safety -- especially for your loved ones and pets -- are just as important as the service itself. We're grateful to have you as part of the Aptive family and truly appreciate you taking the time to share your experience!

-Jasmine

Rated 5 out of 5 stars

Great Experience

Thorough, knowledgeable, communicative and on time

28 March 2025
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Reply from Aptive Pest Control - San Jose

Hi Al,

Thank you so much for the great feedback! We're thrilled to hear that your experience with Aptive was thorough, timely, and informative -- just the way we strive for it to be. Knowing you felt well taken care of means a lot to us. We appreciate you being part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Very courteous

Very courteous

6 February 2025
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Reply from Aptive Pest Control - San Jose

Hi David and Cynthia,

Thank you so much for your feedback! We're glad to hear that you experienced great service with Aptive. Courtesy and professionalism are core values for us, and it's wonderful to know that we're meeting your expectations. We truly appreciate your support and look forward to continuing to service you!

-Jasmine

Rated 5 out of 5 stars

Highly Recommend Aptive!

Aptive employees are friendly and courteous. They listen and are knowledgeable about their services. We are enjoying their services and excellent communications!

4 March 2025
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Reply from Aptive Pest Control - San Jose

Hi Betsy,

Thank you so much for the thoughtful review! We're so glad to hear that you've been enjoying your experience with Aptive and that our team has been friendly, attentive, and knowledgeable. Clear communication and great service are what we aim for, and it's wonderful to know that's what you've received. We truly appreciate having you as part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

Well informed

Well informed. Date of service, call/text from technician that they are on the way, pictures of completed services

21 March 2025
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Reply from Aptive Pest Control - San Jose

Hi Romero,

Thanks so much for the thoughtful feedback! We're glad to hear that the communication and service updates -- from the scheduling to the service professional's call and photos -- have made your experience with Aptive a smooth one. It's important to us that you always feel informed and confident in the care we're providing. We're grateful to have you as part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Knowledgeable and efficient techs were…

Knowledgeable and efficient techs were in and out and addressed all of my concerns.

24 March 2025
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Reply from Aptive Pest Control - San Jose

Hi Matt,

Thank you for the kind words! We're so glad to hear our knowledgeable and efficient service professionals were able to address all of your concerns. Providing you with peace of mind and top-notch service is what we strive for at Aptive. We truly appreciate you being a part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

On time

On time, and removed wasp nest as I requested.

27 March 2025
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Reply from Aptive Pest Control - San Jose

Hi Carlos,

Thank you for your kind words! We are so glad to hear that our team was able to take care of your wasp nest removal and that we were able to meet your expectations. At Aptive, we always strive to provide prompt and efficient service, and we are happy that we could help with your pest control needs. If you ever need anything else or have further questions, do not hesitate to reach out. We are always here to help!

-Jasmine

Rated 5 out of 5 stars

Professional & Friendly

Professional & Friendly

27 March 2025
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Reply from Aptive Pest Control - San Jose

Hi Renee,

Thank you for your kind words! We are thrilled to hear that you found our service both professional and friendly -- that is exactly what we strive for at Aptive. We appreciate you being a valued part of the Aptive neighborhood and are always here if you ever need anything!

-Jasmine

Rated 5 out of 5 stars

No bugs

No bugs, ants, spiders, roaches, etc. since signing up. 😊

1 March 2025
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Reply from Aptive Pest Control - San Jose

Hi Tony,

That is exactly what we love to hear! We are thrilled that Aptive has helped keep your home comfortable. Providing effective and reliable service is our top priority, and we are glad you are seeing the results. Thank you for being a valued part of the Aptive neighborhood -- we appreciate you!

-Jasmine

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